Experts Reviews · Company report
Mavis Tires & Brakes logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%67+16.2Value 14%100+14.1Replies to reviews 7%72+5.1Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE

Mavis Tires & Brakes

Kissimmee, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #510Position by Experts Score among all companies we track in this category. of 707 auto repair shops · 4.8★ from 1,387 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mavis Tires & Brakes is better than 79% of auto repair shops.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mavis Tires & Brakes is better than 67% of auto repair shops.B
67
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mavis Tires & Brakes is better than —% of auto repair shops.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mavis Tires & Brakes is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mavis Tires & Brakes is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mavis Tires & Brakes is better than 72% of auto repair shops.B
72

Reviews for your job

Customers hired Mavis Tires & Brakes for 8 kinds of job.

Mavis Tires & Brakes for tires

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.130
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.87
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Tires”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#108 / 374
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.99%

All 130 Google reviews tagged “Tires” · showing 40

Jacob2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

This is my third time coming to this Mavis Tires and they have provided exceptional service between Andrew and Philip, my wife had a flat back right tire and they were able to patch it very quickly despite the shop being busy so that we were able to take the nail out of the tire and quickly patch it so that me and…

Reasonable priceTires
Jenilee4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

They got me in very quickly without an appointment. Phil was really great and explained everything they did for my car which was much appreciated! Will be coming back again!

Reasonable priceTires
CarlosLocal Guide · 73 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★

Pedro the store manager here is terrible, he is rude with customers and his employees. He was giving orders to one of the mechanics on what to do and was extremely rude.

Reasonable priceTires
Cheyenne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I come here every time i need to get a tire replaced. The staff are extremely friendly and helpful and they always give multiple options so you can figure out the best fit for your needs. Philip helped me on my most recent visit and he went above and beyond to make sure i understood what was going on with my car!

Reasonable priceTires
Karyana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★

I had a very disappointing experience at this tire shop. I came in to have all four of my tires replaced, and everything on my vehicle was functioning properly before my visit. However, after leaving the shop, my TPMS (Tire Pressure Monitoring System) would not recalibrate, and I discovered that a sensor had been…

Reasonable priceTires
Taina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Phil took good care of me and made sure all the work I needed to be done got done. First time at this location and I will definitely be coming back for anything I need. Thank you .

Great priceTiresBrakesOil change
DonnaLocal Guide · 56 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★

Went in to have a nail removed from tire and have tire plugged. Service people are great but no reason it took 2 1/2 hrs from the time it went in the bay to finish .

Not sureTires
AnónLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I had a great experience at Mavis Tire! Phillip was professional, friendly, and provided excellent customer service. He made the tire repair process quick and easy, explained everything clearly, and was very helpful throughout the visit. I really appreciated his honesty and attention to detail. It’s refreshing to…

Tires
Ana9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Came in and brought my car both of my tires were burnt out bad Phil helped me and checked everything on my car to make sure everything is good and not damaged and I didn’t have to wait to long for both tires to be changed would most definitely come back again and recommend you guys come here and let Phil take care of you excellent service.

Great priceTires
CheLocal Guide · 135 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Very thankful for the service and staff. Phillip guided me through every option of service and went above and beyond his duties. The prices were affordable and I will be using Mavis and telling everyone to go get the experience.

Great priceTiresOil change
Frances5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Thanks to Phil and the crew for their help getting a new tire!

Reasonable priceTires
TED5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Came in for a quick tire change after a flat. Philip took care of me.

Reasonable priceTires
Andrea5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

They're so fast and efficient! Phil was so helpful and explained everything to me. Definitely recommended and will come back👏

Great priceTires
Melanie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

workers were very polite and helpful, I didn’t have an appointment and the wait time was reasonable. Would recommend to others

Tires
will1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Andrew was exceptional! He made everything very easy and he made me feel like getting my tire and brakes changed was less of a chore and more of a side quest. He talked me through every step of the way and his charismatic personality put me at ease. I’d give 10 stars if I could! Thank you Andrew!!

TiresBrakes
M7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Philip and Joseph on 192 are awesome, Gentlemen really blessed and was very helpful with their professional service‼️❤️💥💯 Thank you Gentlemen for your wonderful service and job

Tires
Morganne8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very quick and efficient. My tire had a nail in it and I needed a quick patch up. They were able to get it done before I needed to head to work. I was also able to get new front tires at a pretty reasonable price. They had to order them but the tires got there quickly and I was able to schedule an appointment. They…

Reasonable priceTires
Lindsey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Andrew, Pedro, and Phil were very knowledgeable, helpful, kind, and patient with me when I came in to get my car fixed up. Always love going to this store.

Reasonable priceTiresBrakesOil change
allison1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Philip, Jose, and Pedro were available immediately to help me with my tire concerns and got me back on the road safe! I highly recommend these guys to help you with your tire concerns!

Tires
ToyaLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

These guys always go above and beyond to make sure their customers are satisfied.

Great priceTires
Victoria4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Wonderful experience, Travis helped a lot explaining how to put air into my tires!

Great priceTires
Jose2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great service! I recommend it

Great priceTires
Zaymi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great costumer service from Phillip and Andrew. They welcomed us as soon as we walked in and helped us out immediately. Positive energy from them both. 100% recommend going here for you car service.

Great priceTires
Channing8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Philip took great care of our truck and we were in and out in no time!

Great priceTires
AJ4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Philip and the team here at Mavis were still able to provide my vehicle and I with quality service and pricing despite their system being down. Easy to work with and will definitely come back again!

TiresWheel alignmentBrakes
Jp11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Came in for a tire repair they were Professional , Quick and got the job done right. Phillip was helpful and made sure everything was done correctly definitely recommend this tire shop to others.

Tires
TomLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Drove to Florida from NY. Brand new car with 2500 miles. Picked up a screw along the way. We had purchased the tire and wheel pkg. from Toyota. Took it to Toyota of Orlando and got jerked around. I called the manager from NY and he told me to get it taken care of and he will reimburse me. I went to Mavis and Phillip…

Tires
TracieLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

These guys had some of the best customer service i have experienced in a long time, especially at a car service shop. This will be my goto Mavis location!

Great priceTiresOil change
Jonathan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Absolutely amazing experience, running late to work and the valve stem went bad and tire went flat. Swapped to my spare and went straight to Mavis. The great team here at Mavis got me in quick despite being busy and repaired the valve stem and got me back on the road ASAP. The professionalism and friendliness of Mr.…

Great priceTires
EricLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Mike and the boys at Mavis are friendly and knowledgeable and will have you back on the road in a jiffy! Highly recommend! Phil is the man!!

Great priceTires
Taylor2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Phillip was amazing, got in, and out in less than 30 minutes. I’ve been here a couple times and he’s been the best every time.

Reasonable priceTires
RobertLocal Guide · 86 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great service

Great priceTires
Security8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Phil look out for me today , great experience

Great priceTires
Joiah10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Phil really looked out for me today! I was in a bad situation and he was able to help me out quickly and with kindness! Don’t look anywhere else choose this place

Tires
eros1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

phil helped me out and was really informative with everything!!

Great priceTires
Hasan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Got my tires from amazon which they installed, an alignment, and they also recommended me a new battery after they tested the original showing me that it was on its way out, so I'm glad they gave me that heads up. Phil & Andrew provided great customer service, although it take longer than expected due to being short…

Great priceTires
Roberto1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Came in with a leaking Valve stem and Philip took care of me, very professional. Will recommend to everyone !

Great priceTires
jayLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Had a great experience at Mavis in at 3135 Vine St. Kissimmee Florida. Philip and Andrew were great!!! The were very knowledgeable about the problem, very honest on pricing up front and communication through the process was awesome! Just moved to the area and those guys have earned my future business!!! Thanks…

Great priceTiresGeneral repairs
Lee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Philip & Andrew were great!

Great priceTires
Sean1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Quick and reliable service. Phil and Jose were very knowledgeable on the services, and both gave me insight on the condition of my vehicle for future services. Highly recommend and will definitely return

Tires

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 53%Reasonable 42%Overpriced 1%Not sure 3%

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