How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%67+16.2Value 14%100+14.1Replies to reviews 7%72+5.1Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCOREMavis Tires & Brakes
Kissimmee, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #510Position by Experts Score among all companies we track in this category. of 707 auto repair shops · 4.8★ from 1,387 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Mavis Tires & Brakes for 8 kinds of job.
Mavis Tires & Brakes for tires
Clear ✕All 130 Google reviews tagged “Tires” · showing 80
This is my third time coming to this Mavis Tires and they have provided exceptional service between Andrew and Philip, my wife had a flat back right tire and they were able to patch it very quickly despite the shop being busy so that we were able to take the nail out of the tire and quickly patch it so that me and…
They got me in very quickly without an appointment. Phil was really great and explained everything they did for my car which was much appreciated! Will be coming back again!
Pedro the store manager here is terrible, he is rude with customers and his employees. He was giving orders to one of the mechanics on what to do and was extremely rude.
I come here every time i need to get a tire replaced. The staff are extremely friendly and helpful and they always give multiple options so you can figure out the best fit for your needs. Philip helped me on my most recent visit and he went above and beyond to make sure i understood what was going on with my car!
I had a very disappointing experience at this tire shop. I came in to have all four of my tires replaced, and everything on my vehicle was functioning properly before my visit. However, after leaving the shop, my TPMS (Tire Pressure Monitoring System) would not recalibrate, and I discovered that a sensor had been…
Phil took good care of me and made sure all the work I needed to be done got done. First time at this location and I will definitely be coming back for anything I need. Thank you .
Went in to have a nail removed from tire and have tire plugged. Service people are great but no reason it took 2 1/2 hrs from the time it went in the bay to finish .
I had a great experience at Mavis Tire! Phillip was professional, friendly, and provided excellent customer service. He made the tire repair process quick and easy, explained everything clearly, and was very helpful throughout the visit. I really appreciated his honesty and attention to detail. It’s refreshing to…
Came in and brought my car both of my tires were burnt out bad Phil helped me and checked everything on my car to make sure everything is good and not damaged and I didn’t have to wait to long for both tires to be changed would most definitely come back again and recommend you guys come here and let Phil take care of you excellent service.
Very thankful for the service and staff. Phillip guided me through every option of service and went above and beyond his duties. The prices were affordable and I will be using Mavis and telling everyone to go get the experience.
Thanks to Phil and the crew for their help getting a new tire!
Came in for a quick tire change after a flat. Philip took care of me.
They're so fast and efficient! Phil was so helpful and explained everything to me. Definitely recommended and will come back👏
workers were very polite and helpful, I didn’t have an appointment and the wait time was reasonable. Would recommend to others
Andrew was exceptional! He made everything very easy and he made me feel like getting my tire and brakes changed was less of a chore and more of a side quest. He talked me through every step of the way and his charismatic personality put me at ease. I’d give 10 stars if I could! Thank you Andrew!!
Philip and Joseph on 192 are awesome, Gentlemen really blessed and was very helpful with their professional service‼️❤️💥💯 Thank you Gentlemen for your wonderful service and job
Very quick and efficient. My tire had a nail in it and I needed a quick patch up. They were able to get it done before I needed to head to work. I was also able to get new front tires at a pretty reasonable price. They had to order them but the tires got there quickly and I was able to schedule an appointment. They…
Andrew, Pedro, and Phil were very knowledgeable, helpful, kind, and patient with me when I came in to get my car fixed up. Always love going to this store.
Philip, Jose, and Pedro were available immediately to help me with my tire concerns and got me back on the road safe! I highly recommend these guys to help you with your tire concerns!
These guys always go above and beyond to make sure their customers are satisfied.
Wonderful experience, Travis helped a lot explaining how to put air into my tires!
Great service! I recommend it
Great costumer service from Phillip and Andrew. They welcomed us as soon as we walked in and helped us out immediately. Positive energy from them both. 100% recommend going here for you car service.
Philip took great care of our truck and we were in and out in no time!
Philip and the team here at Mavis were still able to provide my vehicle and I with quality service and pricing despite their system being down. Easy to work with and will definitely come back again!
Came in for a tire repair they were Professional , Quick and got the job done right. Phillip was helpful and made sure everything was done correctly definitely recommend this tire shop to others.
Drove to Florida from NY. Brand new car with 2500 miles. Picked up a screw along the way. We had purchased the tire and wheel pkg. from Toyota. Took it to Toyota of Orlando and got jerked around. I called the manager from NY and he told me to get it taken care of and he will reimburse me. I went to Mavis and Phillip…
These guys had some of the best customer service i have experienced in a long time, especially at a car service shop. This will be my goto Mavis location!
Absolutely amazing experience, running late to work and the valve stem went bad and tire went flat. Swapped to my spare and went straight to Mavis. The great team here at Mavis got me in quick despite being busy and repaired the valve stem and got me back on the road ASAP. The professionalism and friendliness of Mr.…
Mike and the boys at Mavis are friendly and knowledgeable and will have you back on the road in a jiffy! Highly recommend! Phil is the man!!
Phillip was amazing, got in, and out in less than 30 minutes. I’ve been here a couple times and he’s been the best every time.
Great service
Phil look out for me today , great experience
Phil really looked out for me today! I was in a bad situation and he was able to help me out quickly and with kindness! Don’t look anywhere else choose this place
phil helped me out and was really informative with everything!!
Got my tires from amazon which they installed, an alignment, and they also recommended me a new battery after they tested the original showing me that it was on its way out, so I'm glad they gave me that heads up. Phil & Andrew provided great customer service, although it take longer than expected due to being short…
Came in with a leaking Valve stem and Philip took care of me, very professional. Will recommend to everyone !
Had a great experience at Mavis in at 3135 Vine St. Kissimmee Florida. Philip and Andrew were great!!! The were very knowledgeable about the problem, very honest on pricing up front and communication through the process was awesome! Just moved to the area and those guys have earned my future business!!! Thanks…
Philip & Andrew were great!
Quick and reliable service. Phil and Jose were very knowledgeable on the services, and both gave me insight on the condition of my vehicle for future services. Highly recommend and will definitely return
Phillip was so helpful and had no problem getting us in and out for a quick oil change and tire rotation! Needed this quick service before heading back down to the Keys!
Phil and the Mavis team did a great job fixing my wife’s leak. Professional team great shop and focus on a quality explanation and setting proper expectations where the marks of a well run shop. I been to many places but it this place operates with a very high level of operational effectiveness. Will go here now for any tire needs! Thank you!
Phil and Andrew helped me out today, they were a huge help, knowledgeable and friendly. I always come here for service. 10/10 would recommend.
Phillip great customer service!
These guys gave my family & I a hand to put on our spare tire while we are on vacation!!! Genuine & respectful very recommended 💪🏾
Philip was quick in services. Team was friendly and skilled.
Had a very positive experience getting a full set of tires here. The staff were very professional and friendly, especially Phil who helped me choose the best option for my car. I called around to a few shops in the area, but this store was the only one that gave me a real, no frills deal. I was on a time crunch and…
Phillip showed me everything and made everything easy and told me what I needed and got me right great customer service
Philo has excellent customer service
Came in because I had a small amount of shimmy after a few weeks after getting different Mavis to install new tires for me. Not sure if the weights fell off or something else, but Philip and Jose did an amazing job helping me out and provided great customer service.
Love this place Philip was amazing and very professional
Had a great experience at Mavis and I appreciate Phil's help with making sure my car was well taken care of. Def. will come back here again
Phil and Jose went above and beyond for us taking care of our family car. Thank you !!! 💯 satisfied !!!
Phil took incredible care of me. Needed a tire done fast and he provided speed and exceptional service
During a road trip towing our boat we got a flat tire on the boat trailer. Changed the spare on the highway and found this shop on googlge maps. Called to verify they had the tire size in stock, they did. Asked to reserve 2 and they made us an appointment for 11am. Arrived at 10:45 and they were very busy but got…
Philip and Jose came through for me today on Mother’s Day and they were so kind and nice and quick to help me out with some new front tires .! So glad to have came into this shop today they really lifted my spirits on this special holiday. Highly recommend asking for these two guys when you arrive because they are awesome.! Happy Mother’s Day to all .!
Phil is the BEST. Don't go anywhere. Applied all discounts.
Philip and Louis were very helpful and friendly. Had to get my wheel bearing replaced and got my car back the same day. excellent service.
That was amazing - the friendly service and professional knowledge made my whole day wonderful Especially Phil's expertise and the thoughtful service from the other gentleman - really impeccable
Great service, Phil was attending the desk that day and everything was smooth, appreciated the mechanics inside as well. Good work
Phill look out for us good service
I was recommended here by a couple at a restaurant after overhearing I had a bad experience at another place and decided to give it a try and the service was amazing and surprisingly fast and I have to say Phil really went the extra Mile seeing I did not understand some of the parts needed and explain it to me so I…
Phil got me in last minute on a friday evening to help with a nail in my tire. Super friendly, courteous, understanding, and efficient service. Thank you Phil!
I think Phil is a wonderful service advisor but Jose may need a break or something because he has a snippy attitude, not with I. But with Phil, Which I think is inappropriate and disgusting especially if you are supposed to be a manager. At the end of the day I do not believe any manager/human should speak to…
Manuel was awesome. Helped me get a good deal on my repair and then even got my car serviced quicker than expected!!!
Had an amazing experience with both Jose and Phil! I came in 1 hour before closing hoping to get some work done on a (LOOSE) tire. And surprisingly they were able to come through even though they had some extra work. I really appreciate the second mile they went by helping me in my time of need!
I had a great experience here—Phil took excellent care of me from start to finish. He was professional, friendly, and made the whole process easy. The team was incredibly efficient, and I was in and out much faster than I expected. It’s not always easy to find a place you can trust with your car, but this shop…
Had a flat tire after a really bad day, and another shop couldn’t help me until the next day. I called Mavis last minute, and they had the tire I needed and were still willing to help. Even though I got there at 5:45 p.m., right before closing, they took care of me. Phillip was so nice and helpful, and I’m very…
Phil took care of me, great service.
Editing my review bc they took care of me at the end of the day BUT... Beware that when you call the number it doesn't take you to the actual shop, but to a call center rep who has no idea what they are doing and who are literally pretending to be in the shop! They recommended me some tires that are not ideal for my…
Phillip is amazing! He helped me get 2 brand new tires today I highly recommend going in and asking for him ☺️
Today I visit some Mavis and have the system down , y was pass in Kissimmee 192 and check is they have a system and guess what, bingo they had, Philips take my service , check the tire and toll me about my warranty and service was excellent
Last min tire puncture and almost closing time Philp told me to arrive that he would take care of it. Not my first time, neither the last. Excellent job like always.
Philip helped me get 4 brand new tires because another place was trying to charge me $315 for one and they got me 4 brand new ones for around the same price! They were quick and the tires came in next day.
Philip was great! Help me out with a tire at a great price!!
Good, reliable services Sales and service
I would like to give a big shout out to Philip! I had some complications with scheduling through good year. Which frustrated me a lot. And coming in and getting to speak with Philip and how he made sure all confusion was cleared up and all my needs were met was definitely a highlight of the day. Absolutely made the…
Thanks Philip and Angel for getting my car road ready. Now my car floats. It's drives wonderfully! Your tire precision is amazing! Thank you both so much!
Assistant Managers: Phil & Jose, with Tire Tech: Angel were extremely helpful and informative when it came to fixing my flat tire.
I had a wheel alignment and tire rotation done here, and I had a great experience. Phil and the guys really took care of me and made sure everything was handled professionally. The service was quick, smooth, and they made me feel welcome the whole time. My vehicle is driving much better now, and I really appreciate…
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 130 | — |
| Oil change | 44 | — |
| Brakes | 20 | — |
| Wheel alignment | 15 | — |
| Steering & suspension repair | 5 | — |
| General repairs | 4 | — |
| Air & cabin filter replacement | 4 | — |
| Auto engine diagnostic | 4 | — |
