Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%67+16.2Value 14%100+14.1Replies to reviews 7%59+4.2Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE

Mavis Tires & Brakes

Lovejoy, GA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #46Position by Experts Score among all companies we track in this category. of 76 tire repair shops · 4.7★ from 2,255 Google reviews

Report card

Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mavis Tires & Brakes is better than 78% of tire repair shops.B
78
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mavis Tires & Brakes is better than 67% of tire repair shops.B
67
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mavis Tires & Brakes is better than —% of tire repair shops.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mavis Tires & Brakes is better than 100% of tire repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mavis Tires & Brakes is better than 100% of tire repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mavis Tires & Brakes is better than 59% of tire repair shops.C
59

Reviews for your job

Customers hired Mavis Tires & Brakes for 8 kinds of job.

Mavis Tires & Brakes for brakes

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.24
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Brakes”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 34
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 24 Google reviews tagged “Brakes” · showing 20

Kalon4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

My sister always comes to Mavis and I always wanted to see why. Well for starters, when i called this location. I already knew i was GREAT hands by MARCUS who answered the phone with such excitement and a joy to be working. He definitely made sure to see what all i need and don’t need, he and his co worker (the…

Great priceTiresWheel alignmentBrakes
Monique4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Marcus helped me out and provided great customer service.

Brakes
LaShonda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Ms. K and K Jr. were amazing! Professional, efficient and they got me right. I will definitely be back.

Reasonable priceBrakes
Iris6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent customer service and the techs was very good also finished my vehicle fast.

Great priceBrakes
Cleopatra5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

My experience was very good nice people greeting you at door good service

Great priceBrakes
georgetteLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I went into Mavis Tire in Lovejoy, Georgia to get two tires, brakes and a wheel alignment. Rod the technician at the counter was so professional but was very helpful to me in deciding what tires would be best. Rod was very knowledgeable and most helpful. I was so pleased with his customer service skills. Kudos to Rod!!!

Great priceTiresWheel alignmentBrakes
Ann9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Ms. K gave me same great service and was very professional and caring.

BrakesOil change
Inari2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Had to get a new tire and another brake service right before closing in a holiday. Mike got me in and out. Great customer service. Thanks to the Mavis team!!

Great priceBrakesOil change
Brittany1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I appreciate all the help and affords of the entire team at Mavis today, specific shoutout to K for assisting as well!

Brakes
B14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Absolutely the best service Ms. Kay always take good care of me.

Great priceTiresWheel alignmentBrakes
BarbaraLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Loved the customer service! Great knowledgeable and friendly employees.

General repairsBrakes
Steve1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

MS Kay is a great manager!. She is always very polite and super knowledgeable about the products that she represents! She was very supportive and understanding of my issue and budget and accommodated me by offering the products and services that I needed and could afford. That is why I will continue to be a patron and support Mavis!

Great priceTiresWheel alignmentBrakes
TaLannaLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Kay gave me exceptional customer service. Oh and the service work and price was great as well.

BrakesOil change
Aniyah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★

Ms.K was very polite and courteous! She made my experience very seamless and I was out in less than an hour for my service! She was very knowledgeable about any questions I had about future services I had an inquiry about.

Reasonable priceBrakes
BIG4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Ms. K was wonderful. I knew I needed 4 tired but could only afford 2 at the time. She help me set up a flex account with Mavis and I was able to get 4 tires , brakes and alignment. Thanks Ms K

TiresWheel alignmentBrakes
StevenLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Ive used Mavis for years. They are honest, fair, and timely. Emergency appts get priority

Great priceSteering & suspension repairGeneral repairsWheel alignment
ray6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

The staff at this location (Alvin & Ms. K) are truly amazing. They made sure everything is thoroughly explain and in detail to what was going on at my vehicle. Very professional and relatable . This place is the place to go when it comes to any troubling or issues with your vehicle. The Asst. Manage is very…

Reasonable priceBrakes
K2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Ms.K Was very courteous and business oriented. It was a pleasure being service by her and her staff. 1st time there but,not my last.

Great priceBrakes
Quaintez111 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Ms. K was amazing to work with. Y’all gone head and go up there and see here she’ll get you right.

Great priceBrakes
JayLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great experience. Rod was very nice and communicated throughout the entire process of getting my brakes done

Reasonable priceBrakes

Show more brakes reviews (4 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 62%Reasonable 34%Overpriced 3%Not sure 1%

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