Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%67+16.2Value 14%100+14.1Replies to reviews 7%59+4.2Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE

Mavis Tires & Brakes

Lovejoy, GA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #46Position by Experts Score among all companies we track in this category. of 76 tire repair shops · 4.7★ from 2,255 Google reviews

Report card

Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mavis Tires & Brakes is better than 78% of tire repair shops.B
78
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mavis Tires & Brakes is better than 67% of tire repair shops.B
67
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mavis Tires & Brakes is better than —% of tire repair shops.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mavis Tires & Brakes is better than 100% of tire repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mavis Tires & Brakes is better than 100% of tire repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mavis Tires & Brakes is better than 59% of tire repair shops.C
59

Reviews for your job

Customers hired Mavis Tires & Brakes for 8 kinds of job.

Mavis Tires & Brakes for tires

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.84
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.80
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Tires”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#29 / 52
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.97%

All 84 Google reviews tagged “Tires” · showing 20

Kalon4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

My sister always comes to Mavis and I always wanted to see why. Well for starters, when i called this location. I already knew i was GREAT hands by MARCUS who answered the phone with such excitement and a joy to be working. He definitely made sure to see what all i need and don’t need, he and his co worker (the…

Great priceTiresWheel alignmentBrakes
alyssa10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Exceptional customer service, from the time I arrived for my appointment and after to ensure everything was taken care of. I had the pleasure to work with the assistant manager Marcus, and prior to my appointment we spoke on the phone and he explained everything that I had a question for. Thank you Mavis, Marcus,…

Great priceTires
DeAndra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Ms. K was AMAZING!! I came in to have a nail removed from my tire. She was quick to help and got me in and out with a smile. I will definitely come back for any future needs.

Great priceTires
Tyra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Mr.Marcus was extraordinary! He gave me the most amazing service! I honestly know nothing about cars and they didn’t mind explaining what was wrong with my tires. They explained everything to get me & made sure I was taken care of in a timely manner without extra fees. I personally always went to Walmart because of…

Tires
RHLocal Guide · 190 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Staff were absolutely phenomenal. Had a low tire light, they checked it no charge & I was out in 20 min. That may seem like a lot, but they were packed. Definitely buying my next tires there.

Great priceTires
Serenity2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I had a great experience at Mavis Tires Lovejoy, and Marcus was a huge part of that! He was helpful, professional, and made sure I was taken care of throughout the process. I truly appreciate his assistance and the positive experience he provided. Thank you, Marcus, for making my visit a great one! I would definitely recommend Mavis Tires Lovejoy.

Reasonable priceTiresOil change
Zenda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The employees were professional, knowledgeable, and friendly. Service was provided and completed on time. I was advised of status.

Reasonable priceTires
Jojo12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Ms K, Marcus and the whole crew up front were professional and very informative of each and every process along the way. If I ever need to come back, here is where i will come. Thanks you guys for your hard work and kindness! I really appreciated the service.

Great priceTires
AnthonyLocal Guide · 73 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★

Came too have a tire replaced , technician kicked my hubcap left a 8 " long incision on passenger side back tire ! Tire costed me $ 115.00 The hubcap was inexpensive but it was in good condition before that . Very disappointed should have went to Walmart. Mavis never again .

OverpricedTires
Bacresha9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I came in because I had a nail in my tire and I received the most amazing Service. The general manager was very professional and very polite. I got in and out shout out to Ms. K. Great customer service plus much needed support!

Tires
Sharon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★

Sales rep are great But tire experts need to make sure when they return keys to customers that they will return Key lock to tires at the same time Luckily they remembered that I was just here on Saturday and gave me a key to my lug although I don’t think it’s the right one but it does fit

Reasonable priceTires
Krystal4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I went in this morning to get my flat tire fixed and they met me outside as I was parking checking it out. Mrs. Kay gave me outstanding service as well as the technician who serviced my car!! I'll definitely be returning!!

Reasonable priceTires
Kia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Ms. KAY DID HER THING!!! SHE WAS VERY PATIENT AND EXPLAINED THE PROCESS TO ME WELL. SHE WAS SIMPLY AMAZING.

TiresSteering & suspension repair
DejuannaLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Love this shop, makes me feel like everything is going to be okay for the right price. Very dependable.

Reasonable priceTires
MsRena7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great service Kay did a fantastic job

Reasonable priceTires
georgetteLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I went into Mavis Tire in Lovejoy, Georgia to get two tires, brakes and a wheel alignment. Rod the technician at the counter was so professional but was very helpful to me in deciding what tires would be best. Rod was very knowledgeable and most helpful. I was so pleased with his customer service skills. Kudos to Rod!!!

Great priceTiresWheel alignmentBrakes
Niya1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I love this Mavis Tires and Brakes location. Ms.K always have great customer service.

Reasonable priceTires
Antinette1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Ms.k was very nice person. She made my day a better day. I am glad I got the chance to meet also work with Ms . K .

Reasonable priceTires
Michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Ms.Kate gave me outstanding help and great service when I went in she helped me get my issue situated as effectively and efficiently as possible

Tires
Taylor2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Ms.K gave me and my mother amazing and fast service! I really appreciate her for allowing us to come in and get both cars done fast💗

Tires

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 62%Reasonable 34%Overpriced 3%Not sure 1%

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