Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%67+16.2Value 14%100+14.1Replies to reviews 7%59+4.2Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE

Mavis Tires & Brakes

Lovejoy, GA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #46Position by Experts Score among all companies we track in this category. of 76 tire repair shops · 4.7★ from 2,255 Google reviews

Report card

Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mavis Tires & Brakes is better than 78% of tire repair shops.B
78
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mavis Tires & Brakes is better than 67% of tire repair shops.B
67
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mavis Tires & Brakes is better than —% of tire repair shops.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mavis Tires & Brakes is better than 100% of tire repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mavis Tires & Brakes is better than 100% of tire repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mavis Tires & Brakes is better than 59% of tire repair shops.C
59

Reviews for your job

Customers hired Mavis Tires & Brakes for 8 kinds of job.

Mavis Tires & Brakes for wheel alignment

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.24
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.83
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Wheel alignment”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#18 / 34
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 24 Google reviews tagged “Wheel alignment”

Kalon4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

My sister always comes to Mavis and I always wanted to see why. Well for starters, when i called this location. I already knew i was GREAT hands by MARCUS who answered the phone with such excitement and a joy to be working. He definitely made sure to see what all i need and don’t need, he and his co worker (the…

Great priceTiresWheel alignmentBrakes
Chad1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Ms. K was exceptionally wonderful and have amazing customer service.

Reasonable priceWheel alignment
Erika2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Great fast service plus friendly staff will keep me coming back.

Great priceSteering & suspension repairWheel alignment
James3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Outstanding service and outstanding customer service! K took good care of me! THANK YOU K!!!!

Great priceWheel alignment
georgetteLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I went into Mavis Tire in Lovejoy, Georgia to get two tires, brakes and a wheel alignment. Rod the technician at the counter was so professional but was very helpful to me in deciding what tires would be best. Rod was very knowledgeable and most helpful. I was so pleased with his customer service skills. Kudos to Rod!!!

Great priceTiresWheel alignmentBrakes
ThaísLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★

Not sure what kind of service other customers are getting, but my experience was horrible. I came in for a wheel alignment. When I returned to pick up my car, I simply asked, “Does everything look good now?” The response was, “I don’t know. We did what you asked us to do.” I was surprised by that answer. I wasn’t…

Wheel alignment
ronnell11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Lovejoy location. Mike is very knowledgeable, has great attitude, attentively listened to my concerns/issue. Will recommend to family and friends

Great priceWheel alignment
Quentin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Excellent service got me in and out. Ms. Kay was very helpful and also price matched for me thx.

Reasonable priceWheel alignment
Kevin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

BIG THANKS TO MS. KAY!! Very professional and helpful. I came in for a tire rotation and wheel alignment.I was given a very reasonable price for the service they offered plus they got me in and out. Keep up the GREAT WORK!!!!

Great priceSteering & suspension repairWheel alignment
Key8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Mike took care of me at Mavis. He was thorough and got everything I needed to feel safe in my car. I had a split in my rim and he helped me find someone to come and fix it so I could drive out with my new tires on the same day! Great customer service!!

Great priceTiresWheel alignmentOil change
m2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Mike helped out tremendously, answered all questions and was very knowledgeable. Got my challenger right. Thanks Mike

Reasonable priceWheel alignment
B14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Absolutely the best service Ms. Kay always take good care of me.

Great priceTiresWheel alignmentBrakes
Steve1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

MS Kay is a great manager!. She is always very polite and super knowledgeable about the products that she represents! She was very supportive and understanding of my issue and budget and accommodated me by offering the products and services that I needed and could afford. That is why I will continue to be a patron and support Mavis!

Great priceTiresWheel alignmentBrakes
Kinnedy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

The waiting area is spacious, clean, and every receptionist is personable. I made an appointment for an alignment, was able to call to confirm it without having to talk to an answering machine, and all of the employees were very transparent with the price! I even came a little early to my appointment and it wasn’t…

Great priceWheel alignment
BIG4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Ms. K was wonderful. I knew I needed 4 tired but could only afford 2 at the time. She help me set up a flex account with Mavis and I was able to get 4 tires , brakes and alignment. Thanks Ms K

TiresWheel alignmentBrakes
Autumn10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Mavis always takes care of me! Thank you to Rod for accessing all my needs; very quick service!

Great priceAir & cabin filter replacementTiresWheel alignment
Cordell8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Ms.K , Antarius & Gerald some of the best mavis workers I’ve came across! I don’t know who hired them but whoever hired them you did a wonderful job selecting them as representations of a good establishment! I truly thank you all and hope nothing but amazing blessings you guys way. thank you mavis.

Great priceSteering & suspension repairGeneral repairsWheel alignment
StevenLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Ive used Mavis for years. They are honest, fair, and timely. Emergency appts get priority

Great priceSteering & suspension repairGeneral repairsWheel alignment
Tenisha7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Ms Kay is very efficient & Gee was very fast & professional.

Wheel alignment
AnthonyLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

The customer service was wonderful & efficient. Mavis definitely got my vehicle aligned perfectly. I would definitely recommend Mavis to everyone.

Reasonable priceWheel alignment
Rodney2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Ms K , the store manager and Rod had excellent customer service and patience. I spent more $ than I planed to spend mainly because of her thoughtful explanations on the services required.

Reasonable priceTiresSteering & suspension repairWheel alignment
Adrian5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Gerald was great and gave awesome customer service! Came in to have my car looked at, ended up needing an alignment! Service was quick and top notch! Highly recommend!!

Wheel alignment
Lawrence7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Best in the city!!! Pull up and ask for Rod and Ms. K and Gerald!!! Tell them I sent you! They are very professional and knowledgeable!

Great priceSteering & suspension repairWheel alignmentBrakes
Geneva5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Today was a great day at Mavis Tires and Brakes. I went in for an alignment and oil change. The employees were friendly and helpful. Ms. K was very friendly and made my experience wonderful. She kept a smile on her face. She made sure I knew exactly what services I got and gave me an estimate quickly. After today I…

Great priceWheel alignmentOil change

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 62%Reasonable 34%Overpriced 3%Not sure 1%

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