Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%17+1.2Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Max Carpet & Upholstery Cleaning

San Anselmo, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 71 steam cleaning services · 4.9★ from 98 Google reviews

📞 Call (415) 406-6309Request a call backWebsite ↗

Report card

Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Max Carpet & Upholstery Cleaning is better than 92% of steam cleaning services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Max Carpet & Upholstery Cleaning is better than 99% of steam cleaning services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Max Carpet & Upholstery Cleaning is better than —% of steam cleaning services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Max Carpet & Upholstery Cleaning is better than 100% of steam cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Max Carpet & Upholstery Cleaning is better than 100% of steam cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Max Carpet & Upholstery Cleaning is better than 17% of steam cleaning services.F
17

Reviews for your job

Customers hired Max Carpet & Upholstery Cleaning for 5 kinds of job.

Max Carpet & Upholstery Cleaning for area rug cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$164–$440
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 2 Google reviews tagged “Area rug cleaning”

Mildred3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

after our sweet dog passed away, we needed carpet cleaning again because there were some extra stains from her last days. we called max carpet & upholstery cleaning back for a second visit, and kristopher took care of everything. just like before, he was professional, friendly, and really thorough with the cleaning.…

Great priceCarpet steam cleaningArea rug cleaning
Izabella1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

this is a really well run local carpet cleaning business. they called to remind us about our carpet cleaning appointment, and then again about half an hour before they arrived, which was really helpful. our house in bolinas has multiple levels and some spots that are tough to get to, but asher and timothy handled…

Reasonable priceArea rug cleaning

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 49%Reasonable 51%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pet stain & odor removal20$207–$404
Carpet steam cleaning20$176–$397
General carpet cleaning19$164–$353
Upholstery cleaning11$196–$371
Area rug cleaning2$164–$440

Compare with

Fresh Home Cleaning Care logoFresh Home Cleaning CareExperts Score 100San Anselmo · 5.00★Organic Cleaning Supreme logoOrganic Cleaning SupremeExperts Score 98San Anselmo · 4.98★Alex's Dry Cleaning Valet logoAlex's Dry Cleaning ValetExperts Score 94San Anselmo · 4.93★