Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%17+1.2Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Max Carpet & Upholstery Cleaning

San Anselmo, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 71 steam cleaning services · 4.9★ from 98 Google reviews

Report card

Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Max Carpet & Upholstery Cleaning is better than 92% of steam cleaning services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Max Carpet & Upholstery Cleaning is better than 99% of steam cleaning services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Max Carpet & Upholstery Cleaning is better than —% of steam cleaning services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Max Carpet & Upholstery Cleaning is better than 100% of steam cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Max Carpet & Upholstery Cleaning is better than 100% of steam cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Max Carpet & Upholstery Cleaning is better than 17% of steam cleaning services.F
17

Reviews for your job

Customers hired Max Carpet & Upholstery Cleaning for 5 kinds of job.

Max Carpet & Upholstery Cleaning for general carpet cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.19
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$164–$353
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#37 / 48
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 19 Google reviews tagged “General carpet cleaning”

Alan23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

While we were away, a water leak soaked carpet and flooring throughout the whole house. As soon as we found the damage, we called for carpet cleaning and water extraction service, and Asher said he could arrive first thing the next morning. He quickly removed the standing water from every room, set up drying…

Great priceGeneral carpet cleaningPet stain & odor removal
PaulineLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I’m very thankful for the kind people at Max Carpet & Upholstery Cleaning. The carpet cleaning team did an amazing job on our family rug. It was extremely dirty with years of heavy use, and now it looks fresh, bright, and almost brand new again. Please let the cleaners know how much I appreciate their hard work and…

Reasonable priceGeneral carpet cleaningPet stain & odor removal
stephen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

We recently moved into a new home in Bolinas that needed a lot of carpet cleaning and floor care. Timothy came out right after closing and got started on the carpet cleaning right away. During our first week, we also had the team clean the tile and grout and do an odor treatment to remove a strong smoke smell from…

Great priceGeneral carpet cleaning
AlyssaLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I have been using Max Carpet & Upholstery Cleaning for several years, and they have always been reliable and easy to work with. Kristopher is very responsive and accommodating, and the service has been consistently helpful every time I call. With a few new puppies in the house, my carpets really took a beating from…

Great priceGeneral carpet cleaning
KendallLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

For many years, I’ve managed a busy child care center and worked with different teams for carpet cleaning and tile floor care. In the past, we dealt with messy crews, missed appointments after our staff had already moved toys and furniture, and poor floor work that looked unfinished. Because of that, I was hesitant…

Great priceCarpet steam cleaningGeneral carpet cleaning
erika1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

These guys are fantastic! Their upholstery and carpet cleaning service is excellent, and they have always been very responsive over the time i've used them. We took a chance on white sofas with two young boys in the house, but thanks to jonah, they still look bright and clean, and we do not have to stress about…

Great priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Sebastian4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had a carpet cleaning appointment with another service yesterday morning, but they couldn’t make it. I had already moved all the furniture and had everything ready, so I was really stressed about getting the carpets cleaned. Then I called Max Carpet & Upholstery Cleaning in Bolinas. Erick was fully booked for the…

Reasonable priceGeneral carpet cleaning
joseLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Where do I even start! Kristopher did an amazing job with my carpet cleaning and tile and grout cleaning. He took care of tough pet stains, strong pet odors, dirty grout, and stained tile, and everything looked fresh, clean, and almost like new again. The whole process was smooth from start to finish. Kristopher was…

Great priceUpholstery cleaningGeneral carpet cleaning
Devon2Local Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Two professionals arrived right on time and got started with the upholstery cleaning. i have an older couch and an older dog who spends a lot of time on it, so the fabric had heavy soil, body oils, and pet-related buildup. The couch looked like it might need to be replaced, but i decided to try a deep cleaning…

Great priceGeneral carpet cleaning
Mercedes4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Awesome experience!!! Samuel was very professional from start to finish. The carpet cleaning service was excellent, thorough, and surprisingly fast. The attention to detail in the carpet, stains, and overall floor care really stood out. In my opinion, this service is a real hidden gem and clearly above many other…

Great priceGeneral carpet cleaningPet stain & odor removal
collin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I recently had Erick come over to clean the carpet in my daughter's bedroom after we got a new puppy. Our cat didn’t like the change and started avoiding the litter box, hiding under the bed, and unfortunately using the carpet instead. We hadn’t had our carpets cleaned since we moved in, so it was definitely…

Great priceGeneral carpet cleaning
Hayden2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

i had my carpets steam cleaned in my living room, dining room, and family room in bolinas, and the service was excellent. the team was considerate, very thorough, and worked hard to make sure everything looked great. the price was exactly what was quoted to me. a couple of weeks later, they helped dye several bleach…

Reasonable priceGeneral carpet cleaning
M1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

i had one of the best experiences with customer service here. from the first call to ask about a carpet cleaning consultation, everything went smoothly. samuel was able to stop by just a few hours after i reached out and provided a really fair estimate. samuel and erick were both very professional, taking the time…

Reasonable priceGeneral carpet cleaning
steven1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

This is definitely the best carpet cleaning and repair company in Bolinas. I’ve been a loyal customer for a long time. Samuel and his team are always very polite and show up ahead of schedule. They do their work efficiently and keep things as simple as possible, never causing any extra hassle. My carpets get a lot…

Great priceUpholstery cleaningGeneral carpet cleaningPet stain & odor removal
Adriana144 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

This carpet cleaning company truly goes the extra mile to make sure you’re happy. They are very flexible with scheduling and always work around your needs. The quality of their carpet and upholstery cleaning is excellent, and they really make sure everything is spotless before they leave. I’ve had them clean my…

Reasonable priceGeneral carpet cleaningPet stain & odor removal
jeanette3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Samuel did an excellent job cleaning our carpets. Before getting started, he clearly explained the whole carpet cleaning process and made sure I understood what he would be doing. We had several rooms on different floors that needed attention. Samuel walked through each area with me, identified spots and stains, and…

Great priceCarpet steam cleaningGeneral carpet cleaning
Cesar2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Max Carpet & Upholstery Cleaning did an amazing job cleaning my carpets and upholstery. I’ve used their carpet cleaning services several times, and each time I’m so impressed by how fresh and spotless everything looks. Having an older bulldog and light-colored carpets and sofas can be tough to keep clean, but after…

Reasonable priceGeneral carpet cleaning
Mya3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We have used this carpet cleaning service in Bolinas several times and have always been more than satisfied with the results. Kristopher is truly outstanding and one of the most professional people we've worked with. The prices are very reasonable, and he always pays close attention to detail while cleaning our…

Reasonable priceCarpet steam cleaningGeneral carpet cleaning
Bryan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

timothy and jonah did a fantastic job cleaning the carpets and area rugs in my home, as well as taking care of my tile and grout. my kitchen floor and master bathroom tile had been looking dull for a long time, but after the cleaning and sealing, both spaces look fresh and almost like new. it’s such a relief not…

Great priceGeneral carpet cleaningPet stain & odor removal

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 49%Reasonable 51%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pet stain & odor removal20$207–$404
Carpet steam cleaning20$176–$397
General carpet cleaning19$164–$353
Upholstery cleaning11$196–$371
Area rug cleaning2$164–$440

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