Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%17+1.2Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Max Carpet & Upholstery Cleaning

San Anselmo, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 71 steam cleaning services · 4.9★ from 98 Google reviews

Report card

Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Max Carpet & Upholstery Cleaning is better than 92% of steam cleaning services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Max Carpet & Upholstery Cleaning is better than 99% of steam cleaning services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Max Carpet & Upholstery Cleaning is better than —% of steam cleaning services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Max Carpet & Upholstery Cleaning is better than 100% of steam cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Max Carpet & Upholstery Cleaning is better than 100% of steam cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Max Carpet & Upholstery Cleaning is better than 17% of steam cleaning services.F
17

Reviews for your job

Customers hired Max Carpet & Upholstery Cleaning for 5 kinds of job.

Max Carpet & Upholstery Cleaning for pet stain & odor removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.20
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$207–$404
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Pet stain & odor removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#38 / 44
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 20 Google reviews tagged “Pet stain & odor removal”

Alan23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

While we were away, a water leak soaked carpet and flooring throughout the whole house. As soon as we found the damage, we called for carpet cleaning and water extraction service, and Asher said he could arrive first thing the next morning. He quickly removed the standing water from every room, set up drying…

Great priceGeneral carpet cleaningPet stain & odor removal
PaulineLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I’m very thankful for the kind people at Max Carpet & Upholstery Cleaning. The carpet cleaning team did an amazing job on our family rug. It was extremely dirty with years of heavy use, and now it looks fresh, bright, and almost brand new again. Please let the cleaners know how much I appreciate their hard work and…

Reasonable priceGeneral carpet cleaningPet stain & odor removal
I2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

100%! We had the best experience with Max Carpet & Upholstery Cleaning while looking for the right area rugs and runners for our home in Bolinas. After checking many places and not finding the right fit, this visit was a huge relief. From the moment we walked in, the atmosphere felt welcoming and relaxed, with no…

Reasonable pricePet stain & odor removal
D3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I needed a deep carpet cleaning and deodorizing to get rid of a strange smell in my home, along with a very thorough service since the carpets had not been professionally cleaned in a long time. I also needed everything finished before noon, and Max Carpet & Upholstery Cleaning did an excellent job. They called…

Great pricePet stain & odor removal
erika1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

These guys are fantastic! Their upholstery and carpet cleaning service is excellent, and they have always been very responsive over the time i've used them. We took a chance on white sofas with two young boys in the house, but thanks to jonah, they still look bright and clean, and we do not have to stress about…

Great priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Joy54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Outstanding carpet cleaning service with truly excellent customer care. When I called, a real person answered right away, which made the whole process easy and welcoming. From the first phone call to the final walkthrough, the team was professional, honest, and caring. Asher and Timothy arrived on time, explained…

Reasonable pricePet stain & odor removal
Avery242 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

i paid $195 to have only my staircase carpet cleaned by max carpet & upholstery cleaning, and overall the experience was smooth and easy. ken was very professional, quick to respond, and easy to communicate with throughout the booking process. the technician, samuel, arrived near the end of the one-hour arrival…

Great priceCarpet steam cleaningPet stain & odor removal
Colin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I first contacted another carpet cleaning service in Bolinas, but they would not come out to inspect the carpet before giving an estimate and only gave me a rough price that could change. After that, I called a different carpet cleaning company, and Timothy came by to look at the carpet in person before giving a…

Great pricePet stain & odor removal
Joshua3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We recently bought a new home and reached out to a few places for carpet cleaning. Max Carpet & Upholstery Cleaning was the first to reply, and samuel was ready to schedule the carpet cleaning fast. I had a few questions about the cleaning equipment, carpet care process, and products used, and he quickly sent photos…

Reasonable pricePet stain & odor removal
Nicole5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★

Erick was amazing. My two young daughters kept saying how kind he was, and that really says a lot. He removed tough slime stains from our carpet and made the whole carpet cleaning service feel easy and stress-free. While he was here in Bolinas, he also helped us with a few things around the house during our move,…

Great pricePet stain & odor removal
Benjamin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I was really happy with how quickly Max Carpet & Upholstery Cleaning got me booked for carpet cleaning. The scheduling was easy, and I also got a helpful appointment reminder the day before, which made the whole process smooth and stress free. Timothy, the technician, called ahead to let me know he could arrive a…

Great priceCarpet steam cleaningPet stain & odor removal
Mercedes4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Awesome experience!!! Samuel was very professional from start to finish. The carpet cleaning service was excellent, thorough, and surprisingly fast. The attention to detail in the carpet, stains, and overall floor care really stood out. In my opinion, this service is a real hidden gem and clearly above many other…

Great priceGeneral carpet cleaningPet stain & odor removal
S1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

This was my first time using a carpet cleaning service, and it definitely will not be my last. During the first consultation, Asher clearly walked me through the carpet cleaning process, along with the tile and grout cleaning and upholstery cleaning for my sectional sofa. He was honest about what to expect,…

Reasonable priceUpholstery cleaningPet stain & odor removal
Selena4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

About two weeks before a big event at my home, an entry rug I had waited months to receive finally arrived. It was an expensive, hand-knotted 100% wool rug, and after only a few days in the house, my dog got sick and left many large and small diarrhea stains all over it. With guests coming soon, I was really…

Great priceCarpet steam cleaningPet stain & odor removal
savannah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Erick from the carpet cleaning team in Bolinas did a wonderful job! My carpets had never been professionally cleaned before and were looking pretty worn out, but now they look absolutely fantastic. Erick also took care of some upholstery cleaning for me, and that turned out great too. Scheduling was simple, and…

Reasonable pricePet stain & odor removal
Carl2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I had a great experience with this carpet cleaning service in Bolinas. The team, Erick and Kristopher, did an amazing job on my carpet and sectional sofa. Their communication was clear and helpful—they explained the cleaning process, the products they would use, and gave me tips for aftercare. They even cleaned a…

Great pricePet stain & odor removal
steven1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

This is definitely the best carpet cleaning and repair company in Bolinas. I’ve been a loyal customer for a long time. Samuel and his team are always very polite and show up ahead of schedule. They do their work efficiently and keep things as simple as possible, never causing any extra hassle. My carpets get a lot…

Great priceUpholstery cleaningGeneral carpet cleaningPet stain & odor removal
Adriana144 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

This carpet cleaning company truly goes the extra mile to make sure you’re happy. They are very flexible with scheduling and always work around your needs. The quality of their carpet and upholstery cleaning is excellent, and they really make sure everything is spotless before they leave. I’ve had them clean my…

Reasonable priceGeneral carpet cleaningPet stain & odor removal
Bryan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

timothy and jonah did a fantastic job cleaning the carpets and area rugs in my home, as well as taking care of my tile and grout. my kitchen floor and master bathroom tile had been looking dull for a long time, but after the cleaning and sealing, both spaces look fresh and almost like new. it’s such a relief not…

Great priceGeneral carpet cleaningPet stain & odor removal
GlennLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have used Max Carpet & Upholstery Cleaning many times. With 4 dogs and 7 kids in my last rental home in Bolinas, including a Basset Hound with oily skin, my carpets really took a beating. Jonah was able to get all the dirt and odors out, leaving the carpets fresh and clean so you couldn’t smell any pets. He did…

Reasonable pricePet stain & odor removal

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 49%Reasonable 51%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pet stain & odor removal20$207–$404
Carpet steam cleaning20$176–$397
General carpet cleaning19$164–$353
Upholstery cleaning11$196–$371
Area rug cleaning2$164–$440

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