Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%17+1.2Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Max Carpet & Upholstery Cleaning

San Anselmo, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 71 steam cleaning services · 4.9★ from 98 Google reviews

Report card

Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Max Carpet & Upholstery Cleaning is better than 92% of steam cleaning services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Max Carpet & Upholstery Cleaning is better than 99% of steam cleaning services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Max Carpet & Upholstery Cleaning is better than —% of steam cleaning services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Max Carpet & Upholstery Cleaning is better than 100% of steam cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Max Carpet & Upholstery Cleaning is better than 100% of steam cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Max Carpet & Upholstery Cleaning is better than 17% of steam cleaning services.F
17

Reviews for your job

Customers hired Max Carpet & Upholstery Cleaning for 5 kinds of job.

Max Carpet & Upholstery Cleaning for upholstery cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$196–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Upholstery cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#42 / 47
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Upholstery cleaning”

Eli2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

i still can’t believe how well our carpet cleaning turned out. take my money. samuel was so awesome. Our carpets and area rugs had heavy food, drink, and pet urine stains from two very active messy kids and a dog, and they looked rough. I had stopped inviting ppl over because i was embarrassed by how dirty the…

Reasonable priceUpholstery cleaning
brett4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Max Carpet & Upholstery Cleaning was excellent for our carpet cleaning service. Booking the appointment was simple, and they called ahead to confirm everything. Timothy, our technician, was polite, professional, and very thorough. He wore shoe covers inside the house, explained the carpet cleaning process clearly,…

Reasonable priceCarpet steam cleaningUpholstery cleaning
joseLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Where do I even start! Kristopher did an amazing job with my carpet cleaning and tile and grout cleaning. He took care of tough pet stains, strong pet odors, dirty grout, and stained tile, and everything looked fresh, clean, and almost like new again. The whole process was smooth from start to finish. Kristopher was…

Great priceUpholstery cleaningGeneral carpet cleaning
Jose2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

They cleaned and restored my condo just like the original estimate said. The crew finished the carpet and floor cleaning with great care, and when I pointed out a few spots during the final walk-through, including an area rug that still needed attention, Kristopher quickly scheduled a return visit. A couple of days…

Reasonable priceUpholstery cleaning
S1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

This was my first time using a carpet cleaning service, and it definitely will not be my last. During the first consultation, Asher clearly walked me through the carpet cleaning process, along with the tile and grout cleaning and upholstery cleaning for my sectional sofa. He was honest about what to expect,…

Reasonable priceUpholstery cleaningPet stain & odor removal
Ashlyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Jonah and Erick arrived right on time and made sure to put on shoe covers before entering our home. They carefully masked off the areas around the furniture and even set up a temporary door to help keep the cool air in and prevent any bugs from getting inside, which was a nice touch with the warm California weather.…

Reasonable priceUpholstery cleaning
steven1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

This is definitely the best carpet cleaning and repair company in Bolinas. I’ve been a loyal customer for a long time. Samuel and his team are always very polite and show up ahead of schedule. They do their work efficiently and keep things as simple as possible, never causing any extra hassle. My carpets get a lot…

Great priceUpholstery cleaningGeneral carpet cleaningPet stain & odor removal
ricardo3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

We had our family room carpet cleaned and also needed a small repair. The results were amazing—our carpet looks so fresh and the repaired area matches perfectly with the rest of the carpet. We were worried at first because our carpet had gotten really dirty, and we thought the new piece would stand out. But…

Great priceCarpet steam cleaningUpholstery cleaning
Norman3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

When i moved into my new place in Bolinas, the carpets were in terrible shape—probably from the last people’s pets. With hardly any time before my family arrived, i reached out to Max Carpet & Upholstery Cleaning, hoping for a quick fix. Kristopher showed up the same day, listened patiently to my confusing…

Reasonable priceCarpet steam cleaningUpholstery cleaning
Jimmy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★

i can't say enough good things about max carpet & upholstery cleaning. while their prices aren't the lowest, the quality of their carpet cleaning is outstanding and worth every penny. special mention to erick—he and another team member came out to clean our carpets right before we had a big family event. after the…

Great priceUpholstery cleaning
Michaela3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We hired a carpet cleaning company to freshen up our headquarters in Bolinas, and Kristopher and his team did an amazing job! Our office had just been remodeled, so the carpets were full of dust. After they finished, the carpets looked bright and clean, and the whole office smelled fresh for days. We were so pleased…

Reasonable priceCarpet steam cleaningUpholstery cleaning

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 49%Reasonable 51%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pet stain & odor removal20$207–$404
Carpet steam cleaning20$176–$397
General carpet cleaning19$164–$353
Upholstery cleaning11$196–$371
Area rug cleaning2$164–$440

Compare with