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Max Electric

Electrician · San Francisco, CA · reviewed since 2023

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%84+20.4Value 14%79+11.2Replies to reviews 7%80+5.7Momentum penalty79−2.1Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#109 of 125 electriciansPosition by Experts Score among all companies we track in this category. · better than 13%
4.9 ★★★★★ 679 Google reviews · 24 photos
96%five-star reviews
4.79★last 12 monthsAverage stars on reviews from the last 12 months only.
2.8%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
60%reviews answered by the owner
$556typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Max Electric at a glance

Google reviewers rate Max Electric 4.9 out of 5 based on 679 reviews, with the owner responding to 60 percent of them. Customers frequently praise the company for punctuality, clear communication, and reasonable pricing during services like outlet installation, panel upgrades, and rewiring. However, some low-star reviews criticize the quoting process for delays or lack of transparency, while others allege unexpected charges or disputes over responsibility for electrical damage.

  • Google rating: 4.9 out of 5 from 679 reviews (96% five-star).
  • Reviews on this page: 679 Google reviews (551 with written comments, 36 with photos).
  • Owner responses: the business replied to 60% of reviews.
  • Most recent review: November 2, 2026.
  • Service: Electrician serving San Francisco, California.

Data from Google, last updated November 3, 2026.

Score profile vs other electricians

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and satisfaction; weakest: momentum.

Satisfaction88Reliability84Craft & service100Value79Momentum79Replies to reviews80Satisfaction: 88 (median 94)Reliability: 84 (median 93)Craft & service: 100 (median 98)Value: 79 (median 100)Momentum: 79 (median 100)Replies to reviews: 80 (median 88)
Max ElectricElectricians median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Max Electric: 88/100 on this factor. Category median: 94.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Max Electric: 84/100 on this factor. Category median: 93.A
84
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Max Electric: 100/100 on this factor. Category median: 98.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Max Electric: 79/100 on this factor. Category median: 100.B
79
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Max Electric: 79/100 on this factor. Category median: 100.B
79
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Max Electric: 80/100 on this factor. Category median: 88.A
80

Bar = this company · dark tick = category median.

Star ratings

679 Google reviews we collected

  • 5 stars65196%
  • 4 stars122%
  • 3 stars41%
  • 2 stars20%
  • 1 star101%

Praise vs complaints

Phrases our text analysis found in 551 written reviews

  • Praise1,19899%
  • Complaints181%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price2516%
  • Reasonable10868%
  • Overpriced85%
  • Not sure1912%
$556+16% vs typical electricians

Middle half of what 138 customers paid ($209–$1.6k) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Speed & response31326%
  • Staff & attitude28624%
  • Quality & results21418%
  • Would recommend13911%
  • Communication12210%
  • Price & value998%
  • Honesty & trust434%

What customers talk about

We read 551 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Very efficient, knowledgeable, friendly, explained everything, perfect work, and perfect cleanup — and just an overall great person / personality.”
  • “Initial intake questions were helpful and clarifying.”
  • “Had a great experience with Max Electric for some electrical updates, replacing older electrical components, adding a new sub-panel and more.”
    “…x, Pedro and a manager both lied and said that the power was already not working in the 3 rooms before the light fixture was installed.…”
  • “Lucas was very professional, explained everything well , and I would highly recommend him to anyone.”
    “I cannot recommend Max Electric based on my experience.”
  • “Communicating with Max Electric was swift and smooth.”
  • “Max Electric was very easy to work with from getting a quote (very reasonable compared with other electricians) to scheduling.”
    “Then turns out they overcharged on the repair/material cost.”
  • “They are very communicative and genuinely trying to find the best solutions for their customers.”
    “…responsibility and repairing the fuse box, Pedro and a manager both lied and said that the power was already not working in the 3 rooms before the li…”

People customers mention

  • Lucas 11 reviews
  • Raushan 9 reviews
  • Rigo 7 reviews
  • Rigoberto 6 reviews
  • Roman 6 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Max Electric for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Chris4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Communicating with Max Electric was swift and smooth. Initial intake questions were helpful and clarifying. I was given a good sense of what information they needed and that helped me know what they would be able to do for me. Jorge was very friendly and professional and super helpful. He was meticulously…

Paid $2,000–2,500Reasonable priceLight fixture installationElectrical outlet & switch repairElectrical wiring repair
Enzo1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

We had two new outlets installed. Excellent high-quality work and great vakue. And our technician — Jorge — was absolutely terrific. Very efficient, knowledgeable, friendly, explained everything, perfect work, and perfect cleanup — and just an overall great person / personality. We’ll work with Jorge and Max…

Paid $1,500–2,000Great priceElectrical outlet & switch installation
sara5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Lucas did a phenomenal job with getting a recessed outlet installed for us. He arrived on time, was very professional, and explained everything he was going to do. The new outlet works perfectly! Max Electric also makes getting quotes super easy and they have a very knowledgeable staff who respond to questions…

Paid $500–1,000Reasonable price
Anna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Had a great experience with Max Electric. They were communicative, on time/schedule, friendly, and professional, and helped us navigate a defective charger requiring additional work. Would recommend.

Paid $3,000–3,500Reasonable priceElectric car charger installation
Mark4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Luis was early (amazing), professional and identified the problem right away. Great work! He and your of his way to be helpful.

Paid $1–500Reasonable priceElectrical fuse changing
george6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Lucas was very professional, explained everything well , and I would highly recommend him to anyone.

Paid $1–500Reasonable priceFan installation

Photos

Customer reviews

4.9 ★★★★★ 679 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Tobin Stearns1 reviewTotal number of Google reviews Tobin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Had a great experience with Max Electric for some electrical updates, replacing older electrical components, adding a new sub-panel and more. I was always able to reach someone when I had questions, and the schedule went as planned - along with the quality and completeness of the work.

Chris Loo4 reviewsTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Communicating with Max Electric was swift and smooth. Initial intake questions were helpful and clarifying. I was given a good sense of what information they needed and that helped me know what they would be able to do for me. Jorge was very friendly and professional and super helpful. He was meticulously careful and clearly explained things. My dogs really liked him as well.

  • Price assessment: Reasonable price
  • Price: $2,000–2,500
  • Services: Light fixture installation, Electrical outlet & switch repair, Electrical wiring repair, Electrical outlet & switch installation
  • Response time: 4–8 hr
Enzo Enrico Engracia1 reviewTotal number of Google reviews Enzo has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had two new outlets installed. Excellent high-quality work and great vakue. And our technician — Jorge — was absolutely terrific. Very efficient, knowledgeable, friendly, explained everything, perfect work, and perfect cleanup — and just an overall great person / personality. We’ll work with Jorge and Max Electric for all of our future electrical work.

  • Price assessment: Great price
  • Price: $1,500–2,000
  • Services: Electrical outlet & switch installation
  • Response time: 0–1 hr
sara kim5 reviewsTotal number of Google reviews sara has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Lucas did a phenomenal job with getting a recessed outlet installed for us. He arrived on time, was very professional, and explained everything he was going to do. The new outlet works perfectly! Max Electric also makes getting quotes super easy and they have a very knowledgeable staff who respond to questions promptly. Looking forward to booking them with any future projects we may have!

  • Price assessment: Reasonable price
  • Price: $500–1,000
david nadler3 reviewsTotal number of Google reviews david has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very nice. Quick and efficient work.

  • Price assessment: Reasonable price
  • Price: $1–500
  • Services: Electrical fuse changing
  • Response time: 0–1 hr
Anna McGaraghan1 reviewTotal number of Google reviews Anna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Had a great experience with Max Electric. They were communicative, on time/schedule, friendly, and professional, and helped us navigate a defective charger requiring additional work. Would recommend.

  • Price assessment: Reasonable price
  • Price: $3,000–3,500
  • Services: Electric car charger installation
Mark Ryle4 reviewsTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Luis was early (amazing), professional and identified the problem right away. Great work! He and your of his way to be helpful.

  • Price assessment: Reasonable price
  • Price: $1–500
  • Services: Electrical fuse changing
  • Response time: 0–1 hr
Jeffery Poe2 reviewsTotal number of Google reviews Jeffery has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Lucas from Max Electric replaced my bathroom fans. He did an excellent job. When he was finished, everything was as it should be, nothing for me to clean or sort.

  • Price assessment: Reasonable price
  • Services: Fan installation
Response from the owner · a week ago

Thanks you, Jeffery! For us and Lucas your review very pleasant!

george fenech6 reviewsTotal number of Google reviews george has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Lucas was very professional, explained everything well , and I would highly recommend him to anyone.

  • Price assessment: Reasonable price
  • Price: $1–500
  • Services: Fan installation
  • Response time: 0–1 hr
Response from the owner · a year ago

Thank you!

Jessica Tago3 reviewsTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Grateful for the work Luis has done! He was extremely professional and kind

  • Response time: 1–2 hr
Response from the owner · a week ago

Thank you for the kind words for Luis, Jessica

Max Electric on Google Maps →

Business details