Car detailing service · Winston-Salem, NC · reviewed since 2023
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%98+30.2Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#16 of 80 car detailing servicesiPosition by Experts Score among all companies we track in this category. · better than 81%
5.0★★★★★45 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Max Shine Detailing five stars based on forty-five reviews, noting the owner replied to sixty-two percent of comments. Customers frequently cite punctuality, clear communication, and reasonable pricing for interior and exterior detailing or ceramic coating services. Recurring themes describe thorough cleaning that restores vehicles to a like-new condition, often performed at the customer's home. No low-star excerpts were provided to identify common criticisms.
Google rating: 5.0 out of 5 from 45 reviews (100% five-star).
Reviews on this page: 45 Google reviews (42 with written comments, 17 with photos).
Owner responses: the business replied to 62% of reviews.
Most recent review: October 20, 2026.
Service: Car Detailing Service serving Winston-Salem, North Carolina.
Data from Google, last updated October 25, 2026.
Score profile vs other car detailing services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Max Shine DetailingCar Detailing Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Max Shine Detailing: 99/100 on this factor. Category median: 96.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Max Shine Detailing: 98/100 on this factor. Category median: 96.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Max Shine Detailing: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
Bar = this company · dark tick = category median.
Star ratings
45 Google reviews we collected
5.0of 5
5 stars45100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 42 written reviews
100%praise
Praise73100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results2332%
Would recommend1723%
Staff & attitude1622%
Speed & response811%
Price & value45%
Honesty & trust34%
Communication23%
What customers talk about
We read 42 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He spent the entire day detailing our vehicles and did an amazing job inside and out.”
“I'd highly recommend this shop to anyone in need of quick service and great quality work!”
“Super thorough, professional, and worth every penny!”
“He was communicative, on-time, honest, and a fast worker.”
“Reasonable price and didn’t end till all was perfect!”
“You can tell he takes pride in his work and genuinely cares about his customers.”
“Very good with communication and made sure the job was done right.”
People customers mention
Green3 reviews
Antoine3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Max Shine Detailing for 5 kinds of job. Pick one to see what they paid and said.
Brianna3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
I don’t want to spell his name wrong so I’ll just say A lol. He did an amazing job detailing my car. Felt like i just bought her. I always try to take my car to the best for any service. Max shine detailing is the best. I highly recommend! Thank you again for the excellent service.
JusticeLocal Guide · 37 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Antoine did an amazing job. He was communicative, on-time, honest, and a fast worker. I'd highly recommend this shop to anyone in need of quick service and great quality work! The difference is day and night (see photos)
Jay4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Excellent service! On short notice, we were able to work together tailor a service to my needs, which was done with high quality at my home on a Saturday morning. The result is not even a new car, it is better. Highly recommended if you need any detailing work done.
JonLocal Guide · 9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
The service here was great. Reasonable price and didn’t end till all was perfect! Highly recommend.
Allison7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Antoine did an amazing job on my Lexus. It looks brand new on the outside and inside. So impressed!!! ⭐️⭐️⭐️⭐️⭐️
M9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
MaxShine is fantastic! I had them detail my car prior to selling and the result was incredible. My car sold for maximum trade in value as a Kelley Blue Book "Excellent" shape. I would absolutely use their services again.
I don’t want to spell his name wrong so I’ll just say A lol. He did an amazing job detailing my car. Felt like i just bought her. I always try to take my car to the best for any service. Max shine detailing is the best. I highly recommend! Thank you again for the excellent service.
Response from the owner · 5 days ago
Antoine can be a little challenging so I'm not upset! Im very glad you pleased with your detail. It was an honor and a pleasure. Your kind words mean a lot
Justice WilliamsLocal Guide · 37 reviewsiTotal number of Google reviews Justice has written across all businesses on Google Maps, not just this one.
Antoine did an amazing job. He was communicative, on-time, honest, and a fast worker. I'd highly recommend this shop to anyone in need of quick service and great quality work! The difference is day and night (see photos)
Response from the owner · a week ago
Thank you so much for coming by today. It was a pleasure getting out the nasty and bringing a little more freshness to your ride. Drive safe back home!
Jay Haws4 reviewsiTotal number of Google reviews Jay has written across all businesses on Google Maps, not just this one.
Excellent service! On short notice, we were able to work together tailor a service to my needs, which was done with high quality at my home on a Saturday morning. The result is not even a new car, it is better. Highly recommended if you need any detailing work done.
Jon NLocal Guide · 9 reviewsiTotal number of Google reviews Jon has written across all businesses on Google Maps, not just this one.
MaxShine is fantastic! I had them detail my car prior to selling and the result was incredible. My car sold for maximum trade in value as a Kelley Blue Book "Excellent" shape. I would absolutely use their services again.
Brittany Zinski11 reviewsiTotal number of Google reviews Brittany has written across all businesses on Google Maps, not just this one.
Highly recommend! He spent the entire day detailing our vehicles and did an amazing job inside and out. They look brand new again. Super thorough, professional, and worth every penny!
James Zinski3 reviewsiTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
Antonio Green did an outstanding job on my Highlander today! This was the second vehicle of ours he has detailed and he does amazing work. He pays attention to every little detail and got spots I didn’t even think about. The carpets, seats, vents, cup holders, door panels, and even the hard-to-reach areas were thoroughly cleaned and restored. Super professional, thorough, and 100% worth it. I’ll definitely be using him again and highly recommend him to anyone needing their vehicle detailed!
Response from the owner · 4 months ago
As a father myself, I understand that our kids use our vehicles as extended toy boxes, but it was my pleasure to return some items back to them. Its always a pleasure to service your vehicles, your hospitality is great.
