Car detailing service · San Antonio, TX · reviewed since 2023
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%93+59.1Reliability 28%90+25.4Replies to reviews 8%100+8.2Experts Score= 93Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#73 of 110 car detailing servicesiPosition by Experts Score among all companies we track in this category. · better than 34%
4.9★★★★★359 Google reviews · 24 photos
98%five-star reviews
4.92★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.7%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers frequently highlight the punctuality, clear communication, and thoroughness of the mobile detailing services, noting that vehicles are often restored to near-new condition. Recurring themes include the convenience of on-site appointments and the staff's willingness to provide last-minute availability. However, a minority of reviews criticize the pricing as excessive, with some customers disputing the quality of results relative to the cost or objecting to additional charges for specific tasks like stain removal.
Google rating: 4.9 out of 5 from 359 reviews (98% five-star).
Reviews on this page: 359 Google reviews (326 with written comments, 112 with photos).
Owner responses: the business replied to 97% of reviews.
Most recent review: October 21, 2026.
Service: Car Detailing Service serving San Antonio, Texas.
Data from Google, last updated November 1, 2026.
Score profile vs other car detailing services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
MaxCraft Mobile DetailingCar Detailing Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.MaxCraft Mobile Detailing: 93/100 on this factor. Category median: 96.A
93
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.MaxCraft Mobile Detailing: 90/100 on this factor. Category median: 96.A
90
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.MaxCraft Mobile Detailing: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.MaxCraft Mobile Detailing: 100/100 on this factor. Category median: 100.A
100
Bar = this company · dark tick = category median.
Star ratings
359 Google reviews we collected
4.9of 5
5 stars35198%
4 stars31%
3 stars00%
2 stars10%
1 star41%
Praise vs complaints
Phrases our text analysis found in 326 written reviews
99%praise
Praise57299%
Complaints61%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results20936%
Would recommend11320%
Staff & attitude11219%
Speed & response7513%
Price & value346%
Communication244%
Honesty & trust112%
What customers talk about
We read 326 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Logan with MaxCraft did a superb job detailing our vehicle.”
“They are out of the Stone Oak area and I highly recommend them for auto detailing.”
“Very kind, honest, and worked very hard to make our 15 year old Toyota Tacoma look almost new.”
“He showed up on time, kept us updated and did a walk around when he was done.”
“Price was fair and he worked hard even in the heat of the day!”
“Took care of an ant Infestation in 4 hours and the interior looks new again Thank you so much and highly recommend their services as it is not too expensive”
“He showed up and explained what he’d be doing and he knocked it put of the park!”
“This FJ is very special to me, so it was important that I trusted it with people who would treat it with the same care that I would.”
People customers mention
Logan10 reviews
Oak7 reviews
Preston6 reviews
Jemitri3 reviews
Boerne3 reviews
Job3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired MaxCraft Mobile Detailing for 3 kinds of job. Pick one to see what they paid and said.
DDavid3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Excellent experience with Maxcraft!! Jemitri was extremely polite. He showed up and explained what he’d be doing and he knocked it put of the park! He truly cares about getting it right and making the customer happy. Thank you for a wonderful experience! We will definitely us Maxcraft Detail again.
JJoey4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Logan with MaxCraft did a superb job detailing our vehicle. They are out of the Stone Oak area and I highly recommend them for auto detailing. Professional and experienced!
PPaul6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Jemitri was awesome! Very kind, honest, and worked very hard to make our 15 year old Toyota Tacoma look almost new. The results are excellent. I will definitely hire Jemitri again.
LLogan1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Best detailers you can find in San antonio area, they pay close attention to detail and even better customer services! Max is great
CCaitlinLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Logan did an amazing job! We’ve tried multiple mobile retailers in San Antonio, this was a great experience. He showed up on time, kept us updated and did a walk around when he was done. Will absolutely be using them for our other cars and for monthly maintenance!
LLori12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I purchased the Masterpiece interior and exterior detailing package. Logan came to my folk’s house in San Antonio and did an amazing job. It started to sprinkle and was cloudy as he completed the job and he told me if I’m not 100% satisfied to let him know and he will come out tomorrow. I appreciate that commitment. The car looks great!
Excellent experience with Maxcraft!! Jemitri was extremely polite. He showed up and explained what he’d be doing and he knocked it put of the park! He truly cares about getting it right and making the customer happy. Thank you for a wonderful experience! We will definitely us Maxcraft Detail again.
Response from the owner · a week ago
Thank you, David, for the wonderful review. We are thrilled Jemitri was polite, explained the process, and knocked it out of the park. Your kind words about our commitment to getting it right mean a lot. We appreciate you choosing Maxcraft Detail and look forward to serving you again.
Best,
MaxCraft Detailing
J
Joey De Luna4 reviewsiTotal number of Google reviews Joey has written across all businesses on Google Maps, not just this one.
Logan with MaxCraft did a superb job detailing our vehicle. They are out of the Stone Oak area and I highly recommend them for auto detailing. Professional and experienced!
Response from the owner · 2 weeks ago
Thanks so much for the kind words, Joey. We are thrilled Logan and the MaxCraft team provided a superb detailing experience. We really appreciate your recommendation and are glad you found our service professional and experienced. We look forward to caring for your vehicle again.
Best,
MaxCraft Detailing
P
Paul R6 reviewsiTotal number of Google reviews Paul has written across all businesses on Google Maps, not just this one.
Jemitri was awesome! Very kind, honest, and worked very hard to make our 15 year old Toyota Tacoma look almost new. The results are excellent. I will definitely hire Jemitri again.
Response from the owner · 2 weeks ago
Thank you so much, Paul, for the glowing review! We are thrilled Jemitri was kind, honest, and worked so hard to make your Tacoma look almost new. We will pass your compliments along to him. We look forward to helping you again.
Best,
MaxCraft Detailing
J
J C6 reviewsiTotal number of Google reviews J has written across all businesses on Google Maps, not just this one.
Thank you so much for the fantastic review, J C. We're thrilled you loved the detail and appreciate you choosing us, and we look forward to serving you again.
Best,
MaxCraft Detailing
T
Tamera LiconLocal Guide · 24 reviewsiTotal number of Google reviews Tamera has written across all businesses on Google Maps, not just this one.
Thank you Jemitri ! You did a fabulous job on my mom’s car.
Response from the owner · 3 weeks ago
Thank you so much for the kind feedback, Tamera! We are thrilled Jemitri did a fabulous job on your mom’s car and that you are pleased with the results. We appreciate you trusting us and look forward to serving you again.
Best,
MaxCraft Detailing
J
Jac Davis2 reviewsiTotal number of Google reviews Jac has written across all businesses on Google Maps, not just this one.
Great service definitely will be contacting again!
Response from the owner · 3 weeks ago
Thank you so much, Jac, for the fantastic review. We are thrilled you had a great experience and look forward to helping you again soon. Your feedback means a lot to our team.
Best,
MaxCraft Detailing
L
Logan Mcdaniel1 reviewiTotal number of Google reviews Logan has written across all businesses on Google Maps, not just this one.
Best detailers you can find in San antonio area, they pay close attention to detail and even better customer services! Max is great
Response from the owner · 3 weeks ago
Thank you, Logan, for the great review and for recommending us in the San Antonio area. We’re thrilled you noticed our attention to detail and customer service, and Max will be pleased to hear your praise. We appreciate your support and look forward to serving you again.
Best,
MaxCraft Detailing
J
Justin Clemones1 reviewiTotal number of Google reviews Justin has written across all businesses on Google Maps, not just this one.
Jamitri was great and took excellent care if my f150 inside and out
Response from the owner · 3 weeks ago
Thanks for the kind words, Justin. We're thrilled Jamitri took excellent care of your F150 inside and out. We appreciate you choosing us and for taking the time to leave this review. We look forward to serving you again.
Best,
MaxCraft Detailing
C
Caitlin NicholsLocal Guide · 18 reviewsiTotal number of Google reviews Caitlin has written across all businesses on Google Maps, not just this one.
Logan did an amazing job! We’ve tried multiple mobile retailers in San Antonio, this was a great experience. He showed up on time, kept us updated and did a walk around when he was done. Will absolutely be using them for our other cars and for monthly maintenance!
Response from the owner · a month ago
Thank you, Caitlin! We are so glad Logan provided a great experience, arrived on time, kept you updated, and completed a thorough walk-around. We appreciate you choosing us among mobile retailers in San Antonio and look forward to helping with your other cars and monthly maintenance. We will be ready for you next time.
Best,
MaxCraft Detailing
E
Elizabeth Roeder2 reviewsiTotal number of Google reviews Elizabeth has written across all businesses on Google Maps, not just this one.
Jemitri did an excellent job detailing my vehicle! Highly recommend!
Response from the owner · a month ago
Thank you, Elizabeth. We are thrilled Jemitri did an excellent job detailing your vehicle. We appreciate your recommendation and will pass your kind words along to Jemitri. We look forward to serving you again.
Best,
MaxCraft Detailing
