Maxi Clean LLC - San Pablo Residential & Commercial Cleaning
House cleaning service · Richmond, CA · reviewed since 2025
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#1 of 54 apartment cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 100%
5.0★★★★★57 Google reviews · 14 photos
100%five-star reviews
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
$111typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Maxi Clean LLC - San Pablo Residential & Commercial Cleaning at a glance
Google reviewers rate this Richmond cleaning service five stars based on fifty-seven reviews, noting that the owner has not replied to any comments. Customers frequently cite punctuality, friendly communication, and thorough results for residential and commercial deep cleans, including kitchen and bathroom details. Recurring themes highlight professional conduct, ease of booking, and value for money, with no common criticisms identified in the provided excerpts.
Google rating: 5.0 out of 5 from 57 reviews (100% five-star).
Reviews on this page: 57 Google reviews (45 with written comments).
Owner responses: the business replied to 0% of reviews.
Most recent review: August 25, 2025.
Service: Apartment Cleaning Service serving Richmond, California.
Data from Google, last updated October 25, 2026.
Score profile vs other apartment cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and satisfaction; weakest: reliability.
This companyApartment Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Maxi Clean LLC - San Pablo Residential & Commercial Cleaning: 99/100 on this factor. Category median: 95.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Maxi Clean LLC - San Pablo Residential & Commercial Cleaning: 98/100 on this factor. Category median: 94.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 95.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Maxi Clean LLC - San Pablo Residential & Commercial Cleaning: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Not enough reviews for this factor yet. Category median: 100.–
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Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 74.–
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Bar = this company · dark tick = category median.
Star ratings
57 Google reviews we collected
5.0of 5
5 stars57100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 45 written reviews
97%praise
Praise7497%
Complaints23%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price686%
Reasonable114%
Overpriced00%
Not sure00%
$111-59% vs typical apartment cleaning services
Middle half of what 3 customers paid ($86–$127) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude2026%
Would recommend1925%
Quality & results1418%
Speed & response1013%
Price & value68%
Communication57%
Honesty & trust23%
What customers talk about
We read 45 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I was extremely impressed, professional, I had great experience.”
“I would 100% recommend them and will be using them for any future work I need help with”
“They did an amazing job with some yard work I needed done at a good price good timing and good communication .”
“They are always so fast and so clean and never had any complications.”
“Booking was easy and the price felt fair for the work they did.”
“The crew was easy to talk to, worked around my pets, and didn’t rush through anything.”
“10/10 recommend ❤️ respectful, dependable, handled with care.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Maxi Clean LLC - San Pablo Residential & Commercial Cleaning for 4 kinds of job. Pick one to see what they paid and said.
Luis2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
They did an amazing job with some yard work I needed done at a good price good timing and good communication . I would 100% recommend them and will be using them for any future work I need help with
Lydia2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Very good place I recommend very happy with them and will be calling them again very professional and friendly
They did an amazing job with some yard work I needed done at a good price good timing and good communication . I would 100% recommend them and will be using them for any future work I need help with
Price assessment: Great price
Price: $100–150
Services: Office & workplace cleaning, Standard cleaning, Moving-related cleaning, Deep clean
Cristina Santacruz7 reviewsiTotal number of Google reviews Cristina has written across all businesses on Google Maps, not just this one.
Phenomenal , fast professional service. I was very pleased, I highly recommend Maxi Clean Services for all your needs. Will definitely use them again:)
Savannah3 reviewsiTotal number of Google reviews Savannah has written across all businesses on Google Maps, not just this one.
Hired them to regularly clean me and my husband's 7 bedroom house. They are always so fast and so clean and never had any complications. I will be sticking with Maxi Clean 🩷🩷
Alexis Fay3 reviewsiTotal number of Google reviews Alexis has written across all businesses on Google Maps, not just this one.
