Experts Reviews · Company report
Maxwells Plumbing & Drain logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%90+21.8Value 14%93+13.2Replies to reviews 7%100+7.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Maxwells Plumbing & Drain

Augusta-Richmond County, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #31Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 590 Google reviews

Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Maxwells Plumbing & Drain is better than 92% of drain cleaning services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Maxwells Plumbing & Drain is better than 90% of drain cleaning services.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Maxwells Plumbing & Drain is better than 100% of drain cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Maxwells Plumbing & Drain is better than 93% of drain cleaning services.A
93
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Maxwells Plumbing & Drain is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Maxwells Plumbing & Drain is better than 100% of drain cleaning services.A
100

Reviews for your job

Customers hired Maxwells Plumbing & Drain for 8 kinds of job.

Maxwells Plumbing & Drain for faucet installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.28
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$340–$867
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Faucet installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 43
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.92%

All 28 Google reviews tagged “Faucet installation” · showing 20

Daved2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Tec`s were excellent & efficient with the service they performed

Paid $200–300Reasonable pricePlumbing leak detectionFaucet installation
Fat14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

The guys were outstanding and pleasant. The weather was challenging and they never bitched! I’ll use them again for sure.

Paid $200–400Great priceFaucet repairFaucet installation
Margaret4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Jordan and his team were responsive, professional, thorough, and completed the job in a timely fashion. Great company! Cody fixed all three toilets that had sand damage. Very easy to work with.

Paid $200–400Reasonable priceToilet repairOutdoor plumbing system repairFaucet installation
Boadi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Gorgeous work at a fair price

Faucet installation
Pops3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Always professional. Prompt, reliable service you can count on. My Go To for any plumbing needs.

Faucet installationFaucet repairSewer repair+ Responsiveness+ Punctuality+ Quality
Phillip1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Jordan and Hunter are the definition of “Stinkin Good Service”! They are definitely my first and only call when it comes to anything plumbing related issues at my business and home. They will do the job right the first time and are always quick to respond. You won’t regret giving them a call!

Great pricePlumbing leak detectionFaucet repairFaucet installation
Cheryl4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Charley was punctual and very nice. Great customer service. Made sure everything was working properly.

Paid $200–400Great priceFaucet installation
Meredith5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Prompt, excellent communication, super efficient and did a great job!

Paid $600–700Great priceFaucet installationPlumbing leak repair
Kathryn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Always on time and do an excellent job.

Faucet repairFaucet installation
JohnLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Christian was the lead plumber here with one assistant. Chris always explains what he is going to do, told me the cost of each of the three jobs (somewhat high), cleans up after their work and most important he is exceptionally friendly, courteous and just a delight to have in your home working. I love this company…

OverpricedToilet repairFaucet installationService not listed
Jimmy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Professional and courteous service. Quality workmanship.

Paid $300–400Reasonable priceToilet repairPlumbing leak detectionFaucet installation
Adam8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Second time Maxwells has quickly solved my problem.

Paid $400–500Great priceShower installationToilet installationFaucet installation
Nancy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Christian and Zach were very professional and polite. They left the bathroom tidy as well.

Paid $500–600Reasonable priceToilet repairFaucet installation
SharonLocal Guide · 71 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very professional and courteous. Arrived for appointment on time. Was able to add an additional service while the guys were there. Will definitely call MPD for future needs.

Paid $1,000+Reasonable priceWater heater installationFaucet installation
Tweet9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Another great experience from Maxwell plumbing. Charlie came out to the house this time and diagnosed & repaired the hot water heater. He was timely, efficient and extremely nice. I won't use any other company than Maxwell's. Thank you all

Faucet installationToilet installation+ Responsiveness+ Punctuality+ Professionalism
Mary15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

On time and reliable service and priced accurately!

Drain cleaningFaucet installationPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
GAdirtroad8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Excellent quality work by the technicians. Very honest company. Always on time of scheduled service and communicate when the crew is on the way.

Faucet installation+ Responsiveness+ Quality+ Professionalism
Diablos3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Can’t say enough about these guys. Great work & professional team to help through the whole process. They have been patient with changes willing to work with us. Will definitely use Maxwell for all plumbing needs moving forward.

Faucet installation+ Responsiveness+ Punctuality+ Quality
Charles2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Hunter was simply great!!

Faucet installationShower installation+ Responsiveness+ Punctuality+ Quality
James4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fix our tub leaks at an affordable price! If I need any plumbing I’m calling Maxwells.

Plumbing leak detectionFaucet installationPlumbing leak repair+ Responsiveness+ Punctuality+ Quality

Show more faucet installation reviews (8 more) →

Price

$429-15% vs typical drain cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 71%Overpriced 5%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair53$353–$1.4k
Toilet repair48$239–$680
Plumbing leak repair48$248–$793
Outdoor plumbing system repair41$366–$1.6k
Plumbing leak detection41$205–$630
Faucet repair37$228–$585
Water heater installation35$1.2k–$2.5k
Drain cleaning28$248–$593

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