How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%90+21.8Value 14%93+13.2Replies to reviews 7%100+7.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREMaxwells Plumbing & Drain
Augusta-Richmond County, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #31Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 590 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.
Reviews for your job
Customers hired Maxwells Plumbing & Drain for 8 kinds of job.
Maxwells Plumbing & Drain for outdoor plumbing system repair
Clear ✕All 42 Google reviews tagged “Outdoor plumbing system repair” · showing 40
Chris and Addison from MPD did a fantastic job identifying and replacing my sewer pipe where roots had grown into it and caused a blockage. They were polite, respectful, and completely professional. They explained every step of the process and answered all my plumbing questions patiently.
Great response on time courteous and through! Made out day!!
Jordan and his team were responsive, professional, thorough, and completed the job in a timely fashion. Great company! Cody fixed all three toilets that had sand damage. Very easy to work with.
I am a returning customer and had an issue with my tankless water heater. Christian and Charles came out on 2 occasions and addressed the issue and repaired the problem . Both were very professional and prompt.
Outstanding service on my PRV replacement. The plumber whose name was Charles was friendly, knowledgeable, and took the time to walk me through what was wrong and how the new valve would fix it. The job was done neatly, with no mess left behind, and the improvement in water pressure was immediate. It’s rare to find…
We had to have a sewer line replaced, and I wouldn't recommend anybody else. They were responsive, professional, and did great work. They even answered all of my frantic questions when Richmond county was destroying my backyard. MPD will be who I call for all my plumbing needs for sure.
Excellent work! Charlie did a great job for an honest price. Thank you!
I recently had a leak in my sprinkler system that unfortunately went unnoticed for over two weeks until my neighbor mentioned water running down his driveway. I contacted a plumber (Mr. Plummer), who came out quickly, but left without explanation and never provided a bill despite my repeated calls. The issue was not…
Caleb was very efficient and very nice, would highly recommend, for an emergency service call
As always Maxwell— their entire staff from the young lady who took the call to Charlie who did such a great job have been professional compassionate and exceptional. Charlie has a great sense of humor as well as being highly talented. We will always call on Maxwell for all our plumbing needs. Of interest this job…
They had a plumber available in a short period of time. Appears to have done an excellent job in a reasonable amount of time. Water main to the house was leaking. He answered several questions and gave me good advice on other issues/ concerns. Highly recommend. Thanks
Very pleased with the service. We contacted them in the morning. They had our repair completed that evening.
Prompt, courteous and very helpful!
Very professional. Prompt.
The tech was consume, did a great job at a great price.
Cody and his partner were very responsive, professional and efficient. They responded immediately assessed the problem and explained the process from start to finish. I would tell anyone seeking a great plumbing company to go with Maxwell. I have had a number of plumbers over the years and none have come close to…
On time. No question at all as to what to do. Knocked it out quickly! Thanks!!
So nice and professional. Quick appointment and great service. Cody, Charlie, and Chriatian were out twice for seperate issues. On both occassions they were courteous and professional. Repairs were assessed and completed timely and thoroughly. Plan to stay with MPD for future plumbing issues. Thank you
Very pleased with our entire experience! We called with our problem, and they scheduled us same day. Charles, the service technician arrived promptly. Friendly, professional, and got the job done within an hour. Very satisfied! Highly recommend!!
Great company, called about my pressure regulator valve not working and they had an appointment in 3 days. The technician had the valve replaced in under 2 hours. They were timely and professional. Would recommend.
We had a leak in the pipe out of the water meter just before we went on a long overseas trip. We had the water shut off and contacted MPD to come in early on the morning after our return. They came in on time and fixed the problem in short order. They were efficient and quick and did the job for a reasonable cost. I would recommend them highly.
These guys are super responsive, humble, and effective. They do a great job and they make the customer feel valued and important. I wish more businesses operated like this one.
Jordan Maxwell is a fantastic plumber … I highly recommend his business for your plumbing needs . Outstanding!
They are very knowledgeable and trustworthy. They made sure we were happy with their work! We would recommend them to anyone in need of a plumber.
Hunter and the other plumber (sorry I don't remember your name) did an awesome job. They listened to what I wanted to solve a high water pressure problem that blew out the main water line to my house. There had been repair "work" done by previous DYI/plumber that was problematic. As previously stated, Hunter…
Have used Maxwell's several times now. Always on time always efficient, and always reliable. I feel fortunate that I found Jordan.
Super professional team. They were able to diagnose and fix a problem other plumbing companies couldn't. Highly recommend!
We had a pipe burst outside our house this morning, and Jordan was very quick to respond and was able to repair the pipe immediately! We will be using this company for all our other plumbing needs. Jordan was very kind, knowledgeable, and professional. I am impressed he was able to come out so quickly. Thank you MPD!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 53 | $353–$1.4k |
| Toilet repair | 48 | $239–$680 |
| Plumbing leak repair | 48 | $248–$793 |
| Outdoor plumbing system repair | 41 | $366–$1.6k |
| Plumbing leak detection | 41 | $205–$630 |
| Faucet repair | 37 | $228–$585 |
| Water heater installation | 35 | $1.2k–$2.5k |
| Drain cleaning | 28 | $248–$593 |
