Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
Maxwells Plumbing & Drain logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%90+21.8Value 14%93+13.2Replies to reviews 7%100+7.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Maxwells Plumbing & Drain

Augusta-Richmond County, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #31Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 590 Google reviews

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Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Maxwells Plumbing & Drain is better than 92% of drain cleaning services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Maxwells Plumbing & Drain is better than 90% of drain cleaning services.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Maxwells Plumbing & Drain is better than 100% of drain cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Maxwells Plumbing & Drain is better than 93% of drain cleaning services.A
93
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Maxwells Plumbing & Drain is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Maxwells Plumbing & Drain is better than 100% of drain cleaning services.A
100

Reviews for your job

Customers hired Maxwells Plumbing & Drain for 8 kinds of job.

Maxwells Plumbing & Drain for plumbing leak detection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.41
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$300–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$205–$630
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak detection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#17 / 46
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 41 Google reviews tagged “Plumbing leak detection” · showing 20

David8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Charley and Addison were professional and cordial. I got a three hour window when they might arrive and they came within that time. They explained the issue to me and fixed it in a timely manner with minimal disruption to my home. They did have to come in and cut some drywall but I could tell they were careful and…

Paid $200–400Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
Daved2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Tec`s were excellent & efficient with the service they performed

Paid $200–300Reasonable pricePlumbing leak detectionFaucet installation
Phillip1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Jordan and Hunter are the definition of “Stinkin Good Service”! They are definitely my first and only call when it comes to anything plumbing related issues at my business and home. They will do the job right the first time and are always quick to respond. You won’t regret giving them a call!

Great pricePlumbing leak detectionFaucet repairFaucet installation
DJLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Super happy with this company. Receptionist, Abby, was super nice and helpful. Good communication all the way. Technician, Charley, didn't mind me lurking and asking questions. Explained what was going on, what the problem was and ensured enough time after he thought it was fixed to make certain that our leak…

Reasonable pricePlumbing leak detectionFaucet repair
Jimmy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Professional and courteous service. Quality workmanship.

Paid $300–400Reasonable priceToilet repairPlumbing leak detectionFaucet installation
ShawnLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

I have used MDS Plumbing for several years and Jordan Maxwell and his crew are outstanding! Highly recommended them.

Toilet repairPlumbing leak detection+ Responsiveness+ Punctuality+ Quality
Angelica9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Highly recommend! They were thorough and very responsive to all my questions.

Paid $700–800Reasonable priceToilet repairPlumbing leak detectionPlumbing pipe repair
KristaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Very professional, punctual, and communicative!

Great pricePlumbing leak detection
Fayrelight11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Good work. Fast and on time. Friendly professionals. Easy to work with. Will definitely use their services again

Paid $200–300Reasonable priceWater heater installationDrain cleaningPlumbing leak detection
Rob5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Routine maintenance of Rinnai tankless water heater. Certified Rinnai service provider. Great small business owner.

Paid $300–400Reasonable pricePlumbing leak detectionShower repair
J.PerryLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Dr. Hawkins was thrilled with the technician that helped him with his kitchen sink and bathroom sink

Paid $500–600Reasonable pricePlumbing leak detectionPlumbing pipe repairFaucet repair
Luke4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The tech was consume, did a great job at a great price.

Plumbing leak detectionOutdoor plumbing system repair
Jean1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

all of the above

Plumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Jean2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jordon was very professional and was able to pinpoint the problem and address the issue. He was able to complete the job in a very timely manner. I would highly recommend this company!

Plumbing leak detectionPlumbing pipe repair
Blake1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Maxwell Plumbing and Drain was amazing. In and out for a good price and Hunter Boose was awesome!

Plumbing leak detectionPlumbing pipe repair
Blah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Omg!! Can I just say that Cody is the Best!! A tenant's 3 yr old flushed a big set of keys down the toilet and Cody and the team fixed the clog super fast. They were on time, and best of all they didn't leave a mess!! WHOOP WHOOP!!

Plumbing leak detection+ Quality+ Professionalism
Danny8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

On time. No question at all as to what to do. Knocked it out quickly! Thanks!!

Plumbing leak detectionPlumbing leak repairOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
CHRIS6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very nice and very responsive to your concerns. Fixed a leaky pipe in a old building without no problem. Will use again

Plumbing leak detection+ Responsiveness+ Punctuality+ Quality
J11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

So nice and professional. Quick appointment and great service. Cody, Charlie, and Chriatian were out twice for seperate issues. On both occassions they were courteous and professional. Repairs were assessed and completed timely and thoroughly. Plan to stay with MPD for future plumbing issues. Thank you

Plumbing leak detectionPlumbing leak repairFaucet repair+ Responsiveness+ Punctuality+ Quality
VanceLocal Guide · 57 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Excellent and professional service. I will use them as the family plumbers for the foreseeable future. Also, the cleanest work van I have ever seen.

Plumbing leak detectionPlumbing leak repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality

Show more plumbing leak detection reviews (21 more) →

Price

$429-15% vs typical drain cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 71%Overpriced 5%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair53$353–$1.4k
Toilet repair48$239–$680
Plumbing leak repair48$248–$793
Outdoor plumbing system repair41$366–$1.6k
Plumbing leak detection41$205–$630
Faucet repair37$228–$585
Water heater installation35$1.2k–$2.5k
Drain cleaning28$248–$593

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