How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%90+21.8Value 14%93+13.2Replies to reviews 7%100+7.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREMaxwells Plumbing & Drain
Augusta-Richmond County, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #31Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 590 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.
Reviews for your job
Customers hired Maxwells Plumbing & Drain for 8 kinds of job.
Maxwells Plumbing & Drain for plumbing leak repair
Clear ✕All 48 Google reviews tagged “Plumbing leak repair” · showing 40
Charley and Addison were professional and cordial. I got a three hour window when they might arrive and they came within that time. They explained the issue to me and fixed it in a timely manner with minimal disruption to my home. They did have to come in and cut some drywall but I could tell they were careful and…
Jordan and his team were responsive, professional, thorough, and completed the job in a timely fashion. Great company! Cody fixed all three toilets that had sand damage. Very easy to work with.
Jordan and Hunter are the definition of “Stinkin Good Service”! They are definitely my first and only call when it comes to anything plumbing related issues at my business and home. They will do the job right the first time and are always quick to respond. You won’t regret giving them a call!
Maxwells Plumbing and Drain was prompt and professional-did excellent work! I highly recommend them for any plumbing or drain needs!
As always Maxwell— their entire staff from the young lady who took the call to Charlie who did such a great job have been professional compassionate and exceptional. Charlie has a great sense of humor as well as being highly talented. We will always call on Maxwell for all our plumbing needs. Of interest this job…
Prompt, excellent communication, super efficient and did a great job!
Prompt scheduling and arrival. Excellent communication throughout the process. Fair pricing. Always quality work. Thank you!
As always the staff was professional and did a good job.👏
Our service tech was prompt, thorough and professional. Would recommend.
Professional and courteous service. Quality workmanship.
Very pleased with the service. We contacted them in the morning. They had our repair completed that evening.
Dr. Hawkins was thrilled with the technician that helped him with his kitchen sink and bathroom sink
Christian called to see if he could come 10 minutes early which we really liked. He did a great job and stopped our leak. He even upgraded the faucets and they look fantastic. He was very polite and cleaned up behind himself.
Had an upstairs bathroom tub leak and I couldn’t find where it was leaking from. Charlie was able to find it fairly quickly and spent a little bit of time to ensure that it was definitely the leak and not from somewhere else. Very professional, courteous, and thorough. Very pleased with Maxwell Plumbing. Will use them again in the future.
On time and reliable service and priced accurately!
Came when promised, very knowledgeable, thanks..
On time. No question at all as to what to do. Knocked it out quickly! Thanks!!
My first time using this company and it turned out to be a great experience, the plumber was very professional and on time, I was recommended to them by Thompson’s Sprinkler Company
Guys did excellent work, after arriving promptly. Good company to call on for dependable repairs.
So nice and professional. Quick appointment and great service. Cody, Charlie, and Chriatian were out twice for seperate issues. On both occassions they were courteous and professional. Repairs were assessed and completed timely and thoroughly. Plan to stay with MPD for future plumbing issues. Thank you
Excellent and professional service. I will use them as the family plumbers for the foreseeable future. Also, the cleanest work van I have ever seen.
They was on time, very reliable, told me exactly what was wrong. They had to go underneath my house in my crawl space. Did their job and went on their way. I will most definitely be calling them again if I have any more issues..And very nice and polite.. Thank you again..
Fix our tub leaks at an affordable price! If I need any plumbing I’m calling Maxwells.
These guys are super responsive, humble, and effective. They do a great job and they make the customer feel valued and important. I wish more businesses operated like this one.
Their team (Hunter and another helper) did an amazing job. Was after hours, came to my house quickly and conpleted the job and was very professional. Would recommend Jordan's plumbing company to anyone.
Very prompt and courteous They did the work quickly and efficiently
Great job repairing a cutoff valve that was faulty. Arrived early and not only solved the problem but did preventative work to eliminate the need for future visits. Polite, clean and professional.
Jordan is always professional and eager to help us! Known him for years. Would highly recommend.
I’ve used them at least 4 times in the last year and I’ve only had one issue that they fixed immediately and made it right so I’ll always call them! Every one is really nice and answers all my questions, I’m a young woman and know absolutely nothing about plumbing and I always feel like I’ve learned more when they come out!
Had the water line from meter to the house replaced. They were quick and efficient in doing this. Answered my questions, even replanted a fig tree they had to move, great people, pleasure doing business with them
We used Maxwell's for our rental property in another town and they were amazing at communicating with us during the visit to let us know what they found and what repairs need to be completed. Highly recommend!
The guys who showed up were great. Very professional and very respectful and did the job fast and efficiently. My complaint is $290.00 per hour for the visit and double or triple the price for the part. They replaced the import cartridge $90.00. If for not having the part on hand, a 10 minute job. I guess if I…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 53 | $353–$1.4k |
| Toilet repair | 48 | $239–$680 |
| Plumbing leak repair | 48 | $248–$793 |
| Outdoor plumbing system repair | 41 | $366–$1.6k |
| Plumbing leak detection | 41 | $205–$630 |
| Faucet repair | 37 | $228–$585 |
| Water heater installation | 35 | $1.2k–$2.5k |
| Drain cleaning | 28 | $248–$593 |
