Experts Reviews · Company report
Maxwells Plumbing & Drain logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%90+21.8Value 14%93+13.2Replies to reviews 7%100+7.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Maxwells Plumbing & Drain

Augusta-Richmond County, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #31Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 590 Google reviews

Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Maxwells Plumbing & Drain is better than 92% of drain cleaning services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Maxwells Plumbing & Drain is better than 90% of drain cleaning services.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Maxwells Plumbing & Drain is better than 100% of drain cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Maxwells Plumbing & Drain is better than 93% of drain cleaning services.A
93
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Maxwells Plumbing & Drain is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Maxwells Plumbing & Drain is better than 100% of drain cleaning services.A
100

Reviews for your job

Customers hired Maxwells Plumbing & Drain for 8 kinds of job.

Maxwells Plumbing & Drain for plumbing pipe repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.53
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$400–500
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$353–$1.4k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#23 / 52
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.95%

All 53 Google reviews tagged “Plumbing pipe repair” · showing 40

Evalan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Chris and Addison from MPD did a fantastic job identifying and replacing my sewer pipe where roots had grown into it and caused a blockage. They were polite, respectful, and completely professional. They explained every step of the process and answered all my plumbing questions patiently.

Paid $2,000+Reasonable pricePlumbing pipe repairOutdoor plumbing system repair
R2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Well as always

Paid $1–200Great pricePlumbing pipe repair
David8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Charley and Addison were professional and cordial. I got a three hour window when they might arrive and they came within that time. They explained the issue to me and fixed it in a timely manner with minimal disruption to my home. They did have to come in and cut some drywall but I could tell they were careful and…

Paid $200–400Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
Joan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

They were very professional. Charles the man they sent. He was very sweet and professional. I highly recommend this company for your next plumbing issue. A++++

Paid $400–600Reasonable pricePlumbing pipe repair
AshleyLocal Guide · 72 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★

Wasn't excellent, wasn't bad. I wanted to book a future appointment due to the possibility that (utility) construction could cause the same problem to occur. The diagnostic fee was $140 and it would be absorbed into the repair cost ONLY if they did the work that day. A future appointment where the $140 would go…

Paid $1–200OverpricedPlumbing pipe repair
Judy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Maxwells Plumbing and Drain was prompt and professional-did excellent work! I highly recommend them for any plumbing or drain needs!

Paid $100–200Drain cleaningPlumbing pipe repairFaucet repair
David9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

The two man team sent by Maxwell did a good job eplacing a Strudo mini vent under our island sink although it to quite a while. The cost was to high for such a simple job.

Plumbing pipe repair
MattLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Jordan and Hunter were outstanding from start to finish. They ran into a few obstacles during the job, but never once complained—just stayed focused and got right to work. You could tell they knew exactly what they were doing and handled everything professionally. It’s not easy to find people who take that kind of…

Great pricePlumbing pipe repair
Andrea11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

We called because our pipe froze and gave in after yesterdays weather. As usual we received a quick answer and amazing service. Thank you so much.

Plumbing pipe repair
Angelica9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Highly recommend! They were thorough and very responsive to all my questions.

Paid $700–800Reasonable priceToilet repairPlumbing leak detectionPlumbing pipe repair
Fayrelight11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Good work. Fast and on time. Friendly professionals. Easy to work with. Will definitely use their services again

Paid $200–300Reasonable priceWater heater installationDrain cleaningPlumbing leak detection
Gary8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Work was done timely and professionally.

Great pricePlumbing pipe repairFaucet repair
Michael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Could not have been any more courteous and on point. HIGHLY recommend!

Great pricePlumbing pipe repairSewer cleaningSewer repair
candy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Prompt, friendly. Stayed in contact from scheduling to work done.

Reasonable pricePlumbing pipe repair
J.PerryLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Dr. Hawkins was thrilled with the technician that helped him with his kitchen sink and bathroom sink

Paid $500–600Reasonable pricePlumbing leak detectionPlumbing pipe repairFaucet repair
ROBERT2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Maxwells Plumbing repaired my broken water pipe in my front yard.

Paid $200–300Great pricePlumbing pipe repair
DeborahLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Maxwells plumbing was prompt. Courteous and very personable. Christian was very concise and very clear on explaining the situation. He also was considerate of my flower bed even though it is a work in progress. I could not be more pleased.

Plumbing pipe repair
RonaldLocal Guide · 97 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Professional, quick, super affordable!

Paid $400–500Great priceToilet repairPlumbing pipe repair
Douglas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very good experience with Maxwell. Provide a time range when they would arrive and were on time. Kennet was very professional, provided my options and we agreed on the repairs. Repair was completed timely, he explained what he did, so far no issues.

Paid $400–500Reasonable pricePlumbing pipe repair
Jean1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

all of the above

Plumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Jean2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jordon was very professional and was able to pinpoint the problem and address the issue. He was able to complete the job in a very timely manner. I would highly recommend this company!

Plumbing leak detectionPlumbing pipe repair
Blake1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Maxwell Plumbing and Drain was amazing. In and out for a good price and Hunter Boose was awesome!

Plumbing leak detectionPlumbing pipe repair
Lisa10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

We had excellent service from Maxwell Plumbing! Charles was very friendly and professional. If you want fast, friendly and quality service, call Jordan with Maxwell Plumbing.

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality
AlanLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Came when promised, very knowledgeable, thanks..

Plumbing leak repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Danny8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

On time. No question at all as to what to do. Knocked it out quickly! Thanks!!

Plumbing leak detectionPlumbing leak repairOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
J11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

So nice and professional. Quick appointment and great service. Cody, Charlie, and Chriatian were out twice for seperate issues. On both occassions they were courteous and professional. Repairs were assessed and completed timely and thoroughly. Plan to stay with MPD for future plumbing issues. Thank you

Plumbing leak detectionPlumbing leak repairFaucet repair+ Responsiveness+ Punctuality+ Quality
VanceLocal Guide · 57 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Excellent and professional service. I will use them as the family plumbers for the foreseeable future. Also, the cleanest work van I have ever seen.

Plumbing leak detectionPlumbing leak repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Nakela5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They was on time, very reliable, told me exactly what was wrong. They had to go underneath my house in my crawl space. Did their job and went on their way. I will most definitely be calling them again if I have any more issues..And very nice and polite.. Thank you again..

Plumbing leak detectionPlumbing leak repairPlumbing pipe repair+ Quality+ Professionalism
Bob2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Courteous, capable, determined to please and do work correctly.

Plumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Buddy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Quick, friendly, and professional service. Hunter and Christian were outstanding. Highly recommended.

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality
BRH2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These guys are super responsive, humble, and effective. They do a great job and they make the customer feel valued and important. I wish more businesses operated like this one.

Plumbing leak repairOutdoor plumbing system repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Evan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Owner of company answered one first call. He dispatched a team member to come out and diagnose the issue. I called after hours on a Friday. They team member arrived within 3 hours of my call. Within the hour he found the problem. Very reasonable pricing, especially so close to holidays, after hours and with such short notice. I would highly recommend.

Plumbing pipe repairDrain cleaning
Maria3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They are very knowledgeable and trustworthy. They made sure we were happy with their work! We would recommend them to anyone in need of a plumber.

Toilet installationOutdoor plumbing system repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Kenneth10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Hunter's attention to detail was incredible, very knowledgeable about his profession.

Toilet installationWater heater installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Larry5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

He fixed the problem in good condition.

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality
John3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had a back up in our plumbing on the second floor of our house

Plumbing leak detectionPlumbing pipe repair
Terry13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fantastic service ! Will use them again for sure.

Plumbing pipe repair+ Responsiveness+ Punctuality+ Professionalism
Piglet2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional and knowledgeable. Have already scheduled another job. Will look forward to working with them in the future.

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Pat5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Had the water line from meter to the house replaced. They were quick and efficient in doing this. Answered my questions, even replanted a fig tree they had to move, great people, pleasure doing business with them

Plumbing leak repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Dona2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We used Maxwell's for our rental property in another town and they were amazing at communicating with us during the visit to let us know what they found and what repairs need to be completed. Highly recommend!

Plumbing leak detectionPlumbing leak repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Professionalism

Show more plumbing pipe repair reviews (13 more) →

Price

$429-15% vs typical drain cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 71%Overpriced 5%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair53$353–$1.4k
Toilet repair48$239–$680
Plumbing leak repair48$248–$793
Outdoor plumbing system repair41$366–$1.6k
Plumbing leak detection41$205–$630
Faucet repair37$228–$585
Water heater installation35$1.2k–$2.5k
Drain cleaning28$248–$593

Compare with