How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%90+21.8Value 14%93+13.2Replies to reviews 7%100+7.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREMaxwells Plumbing & Drain
Augusta-Richmond County, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #31Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 590 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.
Reviews for your job
Customers hired Maxwells Plumbing & Drain for 8 kinds of job.
Maxwells Plumbing & Drain for water heater installation
Clear ✕All 35 Google reviews tagged “Water heater installation”
Appointment was next morning after I called. Installers were very friendly, personable, and knowledgeable. They cleaned up everything so it never looked like they were even there. I would definitely recommend.
Can't say enough good things about this company they are the go to for anything related to plumbing and drains. Reliable, exceptional workmanship, fair pricing, accessibility, answers the phone or text after hours or over the weekend and show up! They recently installed a new hot water heater for me next day and…
Great service, quality work, reasonable prices! 100% Recommend! Always the best. I call them for all my plumbing needs.
Great communication; timely, quality service. Thank you!!!
Excellent people to work with, polite and respectful. The guys were here on time and completed the work in a timely manner. We will definitely use Maxwells for future plumbing needs.
TLDR: Would Recommend Had issues with a Navien tankless water heater and they were great. Wasn't an emergency, but they were able to get me in the next day. Navien customer support is awful (not Maxwells fault) and it ended up in several instances of order parts, install parts (again- not Maxwells fault). Jordan was…
Timely, professional, and affordable when compared to another quote. Really can’t ask for more than that.
Service was prompt. Personnel are courteous.
Excellent professional service. The installation was performed neatly and in a timely manner. Jordan Maxwell Plumbing and Drain is highly recommended.
EXCELLENT response and service from Maxwell's Plumbing.
Installed a heat pump water heater, guys were professional and got everything done quickly. Some companies refuse to install these HW heaters in Augusta glad there’s companies keeping up with new tech coming out and not charging an arm and a leg for it.
Good work. Fast and on time. Friendly professionals. Easy to work with. Will definitely use their services again
Very professional and courteous. Arrived for appointment on time. Was able to add an additional service while the guys were there. Will definitely call MPD for future needs.
I’ve used them before. Very professional and gets the job done!
Very professional, prompt, and excellent quality service.
For as long as we’ve used Maxwell’s, they’ve given us quick service, usually the day after we call. They send the same guy every time — Hunter — so we’re familiar with him. They give the price and the amount of time up front, too, so we know what to expect. They clean up after their work and test everything before they leave. Thanks.
Outstanding service.
The crew showed up, explained my options, executed repair/installation in about an hour. They spent time on proper maintenance instructions for me to follow, answered all my questions. Very professional company I highly recommend
Water heater died Sunday night and was able to schedule me for Monday. Done with quality. Thanks
Maxwells Plumbing came thru again. I love that they confirm appts via email and actually call in advance to confim. This recent call was to repair a toilet that continued to run, only to find out that the shut off valve wasn't working either. Done in less than 45 minutes. Everyone was professional.
Technicians were prompt and courteous. Repair was completed in less time than estimated and everything cleaned up properly. Couldn’t ask for better service. Maxwell will definitely be my go to plumber from now on 😊
Even if Maxwell's plumbing and drain is booked out for a few weeks, it is worth the wait. He is on time, professional and does extremely clean work. He is worth the wait if that is the only thing holding you back. I've used him for years and he has always been a go-getter!
Hunter's attention to detail was incredible, very knowledgeable about his profession.
Hunter and his helper were great. Professional, friendly. They arrived within the timeframe and called before they were ready to come to the house. I would definitely recommend Maxwells Plumbing to anyone.
Excellent
I’ve used them at least 4 times in the last year and I’ve only had one issue that they fixed immediately and made it right so I’ll always call them! Every one is really nice and answers all my questions, I’m a young woman and know absolutely nothing about plumbing and I always feel like I’ve learned more when they come out!
They have been doing excellent and go above and beyond to questions I have.
After being referred to Jordan by two of my friends, I text on a Sunday after I found a leak in the hot water heater. He was very responsive and understanding. I was here for an hour and a half or so and did quality work! I will definitely be using them again!
Have used Maxwell's several times now. Always on time always efficient, and always reliable. I feel fortunate that I found Jordan.
Jordan has done a few jobs for us including replacing our hot water heater and repairing a toilet. He has done excellent work. He also helped us after hours which was so helpful! Thank you Jordan!
Jordan was awesome. He quickly installed our new water heater and saved us all from cold showers in the wintertime. I would definitely recommend him to anyone in need of plumbing services.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 53 | $353–$1.4k |
| Toilet repair | 48 | $239–$680 |
| Plumbing leak repair | 48 | $248–$793 |
| Outdoor plumbing system repair | 41 | $366–$1.6k |
| Plumbing leak detection | 41 | $205–$630 |
| Faucet repair | 37 | $228–$585 |
| Water heater installation | 35 | $1.2k–$2.5k |
| Drain cleaning | 28 | $248–$593 |