Experts Reviews · Company report
MBS Water Features logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%97+13.7Replies to reviews 7%34+2.4Craft & service penalty89−1.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

MBS Water Features

Lansing, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 34 water feature installation · 4.9★ from 188 Google reviews

Report card

Percentile vs other water feature installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.MBS Water Features is better than 97% of water feature installation.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.MBS Water Features is better than 96% of water feature installation.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.MBS Water Features is better than 89% of water feature installation.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.MBS Water Features is better than 97% of water feature installation.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.MBS Water Features is better than 100% of water feature installation.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.MBS Water Features is better than 34% of water feature installation.D
34

Reviews for your job

Customers hired MBS Water Features for 3 kinds of job.

MBS Water Features for irrigation system repair & maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.83
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Irrigation system repair & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 83 Google reviews tagged “Irrigation system repair & maintenance” · showing 20

Carol3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

As always MBS has great service men. Always polite and respectful. And do a great job.

Reasonable priceIrrigation system repair & maintenance
Robert4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Very thorough. Explain what could’ve happened with the outage of electricity.

Reasonable priceIrrigation system repair & maintenance
Adam8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Awesome job as always 👍

Great priceIrrigation system repair & maintenance
AnthonyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Technician was very helpful, courteous and polite.

Reasonable priceIrrigation system repair & maintenance
DimitriosLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Great, helpful, efficient, friendly service for your sprinkler system opening and closing service. Marty did a great job! I highly recommend MBS services.

Irrigation system repair & maintenance
Robert1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Service tech and office schedule system shutdown to meet my needs.

Reasonable priceIrrigation system repair & maintenance
david3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Chris and his crew are very friendly, knowledgeable, professional and efficient. Highly recommend.

Reasonable priceIrrigation system repair & maintenance
Addy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Excellent team Can always trust them

Reasonable priceIrrigation system repair & maintenance
susan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

MBS is an exceptional company. Their servicemen are very polite and knowledgeable. They also care about their customers. I highly recommend them!!

Great priceIrrigation system repair & maintenance
VLocal Guide · 66 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

MBS customer service and their field tech team are exceptional. The tech team provides great professional knowledge and communication. They ensure that our sprinkler system is performing perfectly. Our lawn is very lush and green.

Reasonable priceIrrigation system repair & maintenance
SharonLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

MBS Water Features is a great company for your water sprinkler needs. They are always professional and pleasant. We have used them for our sprinkler system for the past 3 years and have not been disappointed.

Reasonable priceIrrigation system repair & maintenance
[email protected]1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Met Joe today, he was very professional & courteous. He explained well what needed to be replaced and answered my question.

Great priceIrrigation system repair & maintenance
Diane6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

MBS is always there in a fast and timely manner to fix any issues you may have on your irrigation system. Great job, thank you, Avondale Meadows Townhome Association.

Great priceIrrigation system repair & maintenance
Kim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Chris did an amazing job fixing our old sprinkler system that has been nothing but trouble for a few years. It is running like new! We couldn’t be happier with the workmanship and the service.

Reasonable priceIrrigation system repair & maintenance
Robert9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Professional and very polite

Great priceIrrigation system repair & maintenance
john8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Very friendly and knowledge technician. He was also helpful we went over the controller settings so they would be the same. Verified all unit were operating properly

Reasonable priceIrrigation system repair & maintenance
Sean2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Fantastic service. Completed the work and took the time to walk me through the entire system. Also shared insights around options to get the best out of my lawn

Reasonable priceIrrigation system repair & maintenance
Anthony5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Service is always GREAT.

Reasonable priceIrrigation system repair & maintenanceService not listed
Dave6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Great tosome took care of Braden household today! Worked hard for us and knew what they were doing 👍👍

Irrigation system repair & maintenance
Ron7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Good service and follow up.

Irrigation system repair & maintenance

Show more irrigation system repair & maintenance reviews (63 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 65%Overpriced 0%Not sure 4%

Jobs customers hired them for

Compare with