Experts Reviews · Company report
MBS Water Features logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%97+13.7Replies to reviews 7%34+2.4Craft & service penalty89−1.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

MBS Water Features

Lansing, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 34 water feature installation · 4.9★ from 188 Google reviews

Report card

Percentile vs other water feature installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.MBS Water Features is better than 97% of water feature installation.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.MBS Water Features is better than 96% of water feature installation.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.MBS Water Features is better than 89% of water feature installation.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.MBS Water Features is better than 97% of water feature installation.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.MBS Water Features is better than 100% of water feature installation.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.MBS Water Features is better than 34% of water feature installation.D
34

Reviews for your job

Customers hired MBS Water Features for 3 kinds of job.

MBS Water Features for irrigation system repair & maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.83
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Irrigation system repair & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 83 Google reviews tagged “Irrigation system repair & maintenance” · showing 40

Carol3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

As always MBS has great service men. Always polite and respectful. And do a great job.

Reasonable priceIrrigation system repair & maintenance
Robert4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Very thorough. Explain what could’ve happened with the outage of electricity.

Reasonable priceIrrigation system repair & maintenance
Adam8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Awesome job as always 👍

Great priceIrrigation system repair & maintenance
AnthonyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Technician was very helpful, courteous and polite.

Reasonable priceIrrigation system repair & maintenance
DimitriosLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Great, helpful, efficient, friendly service for your sprinkler system opening and closing service. Marty did a great job! I highly recommend MBS services.

Irrigation system repair & maintenance
Robert1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Service tech and office schedule system shutdown to meet my needs.

Reasonable priceIrrigation system repair & maintenance
david3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Chris and his crew are very friendly, knowledgeable, professional and efficient. Highly recommend.

Reasonable priceIrrigation system repair & maintenance
Addy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Excellent team Can always trust them

Reasonable priceIrrigation system repair & maintenance
susan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

MBS is an exceptional company. Their servicemen are very polite and knowledgeable. They also care about their customers. I highly recommend them!!

Great priceIrrigation system repair & maintenance
VLocal Guide · 66 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

MBS customer service and their field tech team are exceptional. The tech team provides great professional knowledge and communication. They ensure that our sprinkler system is performing perfectly. Our lawn is very lush and green.

Reasonable priceIrrigation system repair & maintenance
SharonLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

MBS Water Features is a great company for your water sprinkler needs. They are always professional and pleasant. We have used them for our sprinkler system for the past 3 years and have not been disappointed.

Reasonable priceIrrigation system repair & maintenance
[email protected]1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Met Joe today, he was very professional & courteous. He explained well what needed to be replaced and answered my question.

Great priceIrrigation system repair & maintenance
Diane6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

MBS is always there in a fast and timely manner to fix any issues you may have on your irrigation system. Great job, thank you, Avondale Meadows Townhome Association.

Great priceIrrigation system repair & maintenance
Kim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Chris did an amazing job fixing our old sprinkler system that has been nothing but trouble for a few years. It is running like new! We couldn’t be happier with the workmanship and the service.

Reasonable priceIrrigation system repair & maintenance
Robert9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Professional and very polite

Great priceIrrigation system repair & maintenance
john8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Very friendly and knowledge technician. He was also helpful we went over the controller settings so they would be the same. Verified all unit were operating properly

Reasonable priceIrrigation system repair & maintenance
Sean2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Fantastic service. Completed the work and took the time to walk me through the entire system. Also shared insights around options to get the best out of my lawn

Reasonable priceIrrigation system repair & maintenance
Anthony5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Service is always GREAT.

Reasonable priceIrrigation system repair & maintenanceService not listed
Dave6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Great tosome took care of Braden household today! Worked hard for us and knew what they were doing 👍👍

Irrigation system repair & maintenance
Ron7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Good service and follow up.

Irrigation system repair & maintenance
ModupeLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

First time using MBS for Backflow testing, very smooth experience from the initial call to the office when I spoke with Kathryn, to scheduling and then filing the test report with BSI. Very pleased and would surely use MBS again!

Great priceIrrigation system repair & maintenance
Glenn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Employee went above and beyond to help address issues

Reasonable priceIrrigation system repair & maintenance
Mario3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Well knowledgeable, fast and professional.

Not sureIrrigation system repair & maintenance
Paul3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Was tough to coordinate schedules as both MBS and I are busy. Service is always top notch.

Reasonable priceIrrigation system repair & maintenance
Verrita4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

MBS is always thorough, knowledgeable and pleasant to do business with whether scheduling or on-site. Reliability and consideration are quite important, so I am always happy to recommend them for irrigation needs.

Reasonable priceIrrigation system repair & maintenance
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Marty Did a great job of turning in our irrigation system for the season and replacing one broken head.

Reasonable priceIrrigation system repair & maintenance
Gary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Great job, friendly and knowledgeable crew

Reasonable priceIrrigation system repair & maintenance
Ira6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Always pleasant and prompt. Everything working with the water sprinklers.

Great priceIrrigation system repair & maintenance
TomLocal Guide · 146 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Marty was great! Took time to explain everything, made a few adjustments and provided some good advice about my watering schedule.

Great priceIrrigation system repair & maintenance
JakeLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Team was great! Quick, respectful, and informative. Will be using again

Reasonable priceIrrigation system repair & maintenance
James3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The tech knew exactly what needed to be done and was in and out after making sure everything was working properly

Great priceIrrigation system repair & maintenance
AbrahamLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Great customer service and technicians perform a very professional job. Both things are particularly important and make customers very satisfied with the service. Keep up the excellent work.

Reasonable priceIrrigation system repair & maintenance
George7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Excellent and knowledgeable service.

Great priceIrrigation system repair & maintenance
Sabrina7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Amazing service!! Very helpful with information, repairs, and special requests. Showed great courtesy, taking off shoes before entering the house. Accommodating of scheduling conflicts. Everyone is so incredibly friendly!

Reasonable priceIrrigation system repair & maintenance
Becky5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We just recently switched to MBS. Service has been fantastic and learned things about our system that our previous sprinkler company never informed us about. Chris from MBS was at our house today. He was so helpful, informative, and professional.

Reasonable priceIrrigation system repair & maintenance
Edward7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

The technician is always nice and does a great job. Service is always easy and the office is great to work with.

Reasonable priceIrrigation system repair & maintenance
Nate2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I have been with them for four years and have always loved working with them. The team is extremely attentive, accompdating and highly informed in tackling any challenge. Thanks to them and to the office team as well!

Reasonable priceIrrigation system repair & maintenance
Dr.5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Great staff!!

Great priceIrrigation system repair & maintenance
jason3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Joseph was awesome. He found 2 sprinkler heads that needed replacing. Informed me of the issues and handled it like a professional.

Reasonable priceIrrigation system repair & maintenance
Marilyn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Great company, wonderful staff, dependable and very knowledgeable. Their prices are fair ; they have been taking care of our sprinkler system for many years.

Reasonable priceIrrigation system repair & maintenance

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 65%Overpriced 0%Not sure 4%

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