How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%97+13.7Replies to reviews 7%34+2.4Craft & service penalty89−1.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREMBS Water Features
Lansing, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 34 water feature installation · 4.9★ from 188 Google reviews
Report card
Percentile vs other water feature installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Reviews for your job
Customers hired MBS Water Features for 3 kinds of job.
MBS Water Features for irrigation system repair & maintenance
Clear ✕All 83 Google reviews tagged “Irrigation system repair & maintenance”
As always MBS has great service men. Always polite and respectful. And do a great job.
Very thorough. Explain what could’ve happened with the outage of electricity.
Awesome job as always 👍
Technician was very helpful, courteous and polite.
Great, helpful, efficient, friendly service for your sprinkler system opening and closing service. Marty did a great job! I highly recommend MBS services.
Service tech and office schedule system shutdown to meet my needs.
Chris and his crew are very friendly, knowledgeable, professional and efficient. Highly recommend.
Excellent team Can always trust them
MBS is an exceptional company. Their servicemen are very polite and knowledgeable. They also care about their customers. I highly recommend them!!
MBS customer service and their field tech team are exceptional. The tech team provides great professional knowledge and communication. They ensure that our sprinkler system is performing perfectly. Our lawn is very lush and green.
MBS Water Features is a great company for your water sprinkler needs. They are always professional and pleasant. We have used them for our sprinkler system for the past 3 years and have not been disappointed.
Met Joe today, he was very professional & courteous. He explained well what needed to be replaced and answered my question.
MBS is always there in a fast and timely manner to fix any issues you may have on your irrigation system. Great job, thank you, Avondale Meadows Townhome Association.
Chris did an amazing job fixing our old sprinkler system that has been nothing but trouble for a few years. It is running like new! We couldn’t be happier with the workmanship and the service.
Professional and very polite
Very friendly and knowledge technician. He was also helpful we went over the controller settings so they would be the same. Verified all unit were operating properly
Fantastic service. Completed the work and took the time to walk me through the entire system. Also shared insights around options to get the best out of my lawn
Service is always GREAT.
Great tosome took care of Braden household today! Worked hard for us and knew what they were doing 👍👍
Good service and follow up.
First time using MBS for Backflow testing, very smooth experience from the initial call to the office when I spoke with Kathryn, to scheduling and then filing the test report with BSI. Very pleased and would surely use MBS again!
Employee went above and beyond to help address issues
Well knowledgeable, fast and professional.
Was tough to coordinate schedules as both MBS and I are busy. Service is always top notch.
MBS is always thorough, knowledgeable and pleasant to do business with whether scheduling or on-site. Reliability and consideration are quite important, so I am always happy to recommend them for irrigation needs.
Marty Did a great job of turning in our irrigation system for the season and replacing one broken head.
Great job, friendly and knowledgeable crew
Always pleasant and prompt. Everything working with the water sprinklers.
Marty was great! Took time to explain everything, made a few adjustments and provided some good advice about my watering schedule.
Team was great! Quick, respectful, and informative. Will be using again
The tech knew exactly what needed to be done and was in and out after making sure everything was working properly
Great customer service and technicians perform a very professional job. Both things are particularly important and make customers very satisfied with the service. Keep up the excellent work.
Excellent and knowledgeable service.
Amazing service!! Very helpful with information, repairs, and special requests. Showed great courtesy, taking off shoes before entering the house. Accommodating of scheduling conflicts. Everyone is so incredibly friendly!
We just recently switched to MBS. Service has been fantastic and learned things about our system that our previous sprinkler company never informed us about. Chris from MBS was at our house today. He was so helpful, informative, and professional.
The technician is always nice and does a great job. Service is always easy and the office is great to work with.
I have been with them for four years and have always loved working with them. The team is extremely attentive, accompdating and highly informed in tackling any challenge. Thanks to them and to the office team as well!
Great staff!!
Joseph was awesome. He found 2 sprinkler heads that needed replacing. Informed me of the issues and handled it like a professional.
Great company, wonderful staff, dependable and very knowledgeable. Their prices are fair ; they have been taking care of our sprinkler system for many years.
Great job starting up my sprinkler system yearly and making repairs if needed! Fast, efficient, and very dependable!
The service man showed up and did an excellent job on starting up our irrigation sprinklers and checking out each water sprinkler head. Marty ( MBS employee) was very professional and he knows my system.
Very responsive front office. Excellent service.
The customer service and communication with MBS is by far top shelf. We have worked with them for two years now in we don't have one complaint! We were in a jam, our fountain was not operable, we had duck weed in a large section of our pond. Rob in his associates came out treated the pond, assisted with getting us…
On time and got the job done.
Great company. Excellent communication. Notify when on the way and heads up the day before! Thanks!
Very knowledgeable helpful & friendly
Courteous, on schedule and gave informative advice.
MBS has offered and executed prompt and reliable services for many years. They did a thorough and professional job. Shut down was quick, clean and efficient.
Excellent service today I really appreciate you working around my work schedule. Engineers are very professional thank you.
MBS is an awesome service provider. They always do an outstanding job with my lawn overall! I’m in a brand new neighborhood and, because of MBS, my lawn looks absolutely gorgeous! I have been an MBS customer for many, many years! I have never been disappointed! I highly recommend MBS for anyone looking for…
We love having the annual maintenance services, they take care of startup and shutdown as well as inspecting our system. Easy to deal with and they contact us when technicians are coming out to service the system.
We have been customers for many many years! Everyone there is wonderful, so easy to work with great communication, and very honest! Will not go anywhere else!!!
Great Service as always ...
In connection with my landscaping, I work with several service providers. MBS is my favorite service provider. They provide high quality service at a reasonable price. Communication is excellent. I highly recommend MBS.
Great work
Always happy to see Chris to do the start-up and shut down.He is pleasant and know what needs to be done.
BOTH REP/S OF MBS WERE GREAT AND LUCK LIKE THEY LOVE THE POSITIONS THEY HOLD
Showed within timeframe and performed all necessary work in a timely manner.
He was very helpful
CHRIS DID GOOD JOB TODAY SHUTTING DOWN SYSTEM
The MBS technician texted me when he was on the way and arrived right on schedule. He did a great job opening my irrigation system and making sure everything was in working order. Thanks for the great job as always!
Thanks!
I have been with MBS for 20 plus years, the service has been excellent - Rob and his crew do a great job! They are friendly, efficient and very professional - thank you Rob, Katheryn Marty and everyone else!!!
Quick irrigation system winterization.
Fast and efficient
I have been a customer of MBS Water Features for the past three years, and my experience has been outstanding. The employees I’ve worked with so far, such as Katherine and Chris, have always been professional, understanding, and courteous. They consistently ensure that my irrigation system is operating properly each…
Great company to work with. Fast, efficient and thorough. This repair was not an easy one, but they worked through it, solved the problem and explained it all to me. I am impressed!
I had these guys come out after trying multiple other companies and I can honestly say hands down THE BEST!! You won’t be making a mistake choosing these guys.
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Irrigation system repair & maintenance | 83 | — |
| Installation | 2 | — |
| Repair water fixtures | 2 | — |
