Analyzing 8,143,7508.1M ReviewsFor 23,03223K Experts

Experts Reviews · Company report
MBS Water Features logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%97+13.7Replies to reviews 7%34+2.4Craft & service penalty89−1.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

MBS Water Features

Lansing, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 34 water feature installation · 4.9★ from 188 Google reviews

📞 Call (815) 464-3090Request a call backWebsite ↗

Report card

Percentile vs other water feature installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.MBS Water Features is better than 97% of water feature installation.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.MBS Water Features is better than 96% of water feature installation.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.MBS Water Features is better than 89% of water feature installation.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.MBS Water Features is better than 97% of water feature installation.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.MBS Water Features is better than 100% of water feature installation.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.MBS Water Features is better than 34% of water feature installation.D
34

Reviews for your job

Customers hired MBS Water Features for 3 kinds of job.

MBS Water Features for yard work

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—

All 1 Google reviews tagged “Yard work”

V2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have been a customer of MBS Water Features for the past three years, and my experience has been outstanding. The employees I’ve worked with so far, such as Katherine and Chris, have always been professional, understanding, and courteous. They consistently ensure that my irrigation system is operating properly each…

Great priceIrrigation system repair & maintenanceYard work

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 65%Overpriced 0%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Irrigation system repair & maintenance83—
Installation2—
Repair water fixtures2—

Compare with

Statements In Stone Pool and Patio logoStatements In Stone Pool and PatioExperts Score 76Lansing · 4.85★Cardinal Landscaping, Maintenance & Snow Removal logoCardinal Landscaping, Maintenance & Snow RemovalExperts Score 73Lansing · 4.78★Midwest Pond Features and Landscape logoMidwest Pond Features and LandscapeExperts Score 71Lansing · 4.85★