ANT EXTERMINATORS · JACKSONVILLE, FL
McCall Pest & Wildlife - Jacksonville logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%29+10.1Reliability 15%36+5.4Craft & service 20%40+8Value 10%17+1.7Momentum 8%91+7.3Track record 7%91+6.4Accountability 5%4+0.2Experts Score= 39Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.39SCORE

McCall Pest & Wildlife - Jacksonville

Better than 18% of ant exterminators · #33 of 40

4.9★2,751 Google reviewsGoogle star rating as shown on Google Maps.
4.92★last 12 monthsAverage stars on reviews from the last 12 months only.
1.2%1–2★ in 2 yrs (avg 1.1%)Share of reviews from the last 24 months that gave 1 or 2 stars.
24%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

McCall Pest & Wildlife - Jacksonville for bed bug extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$146–$385
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Bed bug extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 21
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Bed bug extermination”

★★★★★ Donald · Edited a month ago

Detailed in all aspect of work , customer focused "Great job!

Paid $100–120Reasonable priceAnt exterminationBed bug exterminationBug & insect extermination
★★★★★ Charles · 3 years ago

Tech Charles Fine was amazing

Ant exterminationBat exterminationBed bug extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ HJ · 3 years ago

Morgan did a great job and was very informative and helpful

Ant exterminationBed bug exterminationBug & insect extermination+ Professionalism
★★★★★ Tim · 3 years ago

Always a pleasure to work with this team. Very honest as well.

Ant exterminationBed bug exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Ashley · 3 years ago

McCall has always done a great job, no matter the pest issue at hand. They eliminated bed bugs several years ago, and kept our home pest free with regular treatments. Our most recent experience involved termites and carpenter ants. A specialist for each pest assessed and treated our home. I tried a local mom and pop…

Ant exterminationBed bug exterminationTermite inspection+ Responsiveness+ Quality+ Professionalism
★★★★★ Patti · 5 years ago

McCall provided a full service for the heat & chemical treatment of bedbugs in my elderly relative home. This was a dramatic experience for us and the salesman and technician were very understanding and professional in taking care of our needs. We trusted them with resolving our issue and we are truly grateful.

Bed bug extermination+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Jason · 6 years ago

McCall’s has always done a great job keeping pests out of our home. With all the bugs that seem to thrive in Georgia’s climate, McCall’s keeps them away from our house and off our yard. Friendly and professional technicians and amazing customer service. We definitely recommend them over the more familiar pest…

Ant exterminationBed bug exterminationCockroach extermination+ Responsiveness+ Quality+ Professionalism
★★★★★ Terry · 8 months ago

Rating only, no written review.

Paid $200+Reasonable priceBed bug extermination
★★★★★ K · 3 years ago

Rating only, no written review.

Ant exterminationBed bug exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Bridget · 3 years ago

Rating only, no written review.

Bed bug exterminationCockroach extermination+ Value
★★★★★ Minerva · 4 years ago

Rating only, no written review.

Bat exterminationBed bug exterminationBug & insect extermination

vs category

Blue = McCall, grey = ant exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.91★ (162 reviews)2024-Q2: 4.94★ (208 reviews)2024-Q3: 4.87★ (199 reviews)2024-Q4: 4.94★ (176 reviews)2025-Q1: 4.92★ (162 reviews)2025-Q2: 4.91★ (173 reviews)2025-Q3: 4.99★ (172 reviews)2025-Q4: 4.96★ (142 reviews)2026-Q1: 4.93★ (124 reviews)2026-Q2: 4.96★ (136 reviews)2026-Q3: 4.84★ (115 reviews)2026-Q4: 4.97★ (30 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$131+33% vs typical ant exterminators

Bar = middle half of what customers paid · gold mark = category median.

Great price 15%Reasonable 69%Overpriced 4%Not sure 12%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%29+10.1Reliability 15%36+5.4Craft & service 20%40+8Value 10%17+1.7Momentum 8%91+7.3Track record 7%91+6.4Accountability 5%4+0.2Experts Score= 39Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
29
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
36
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
40
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
17
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
91
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
91
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
4

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+426 / −11
Professionalism
+501 / −8
Responsiveness
+417 / −8
Punctuality
+360 / −5
Value
+284 / −1

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