ANT EXTERMINATORS · JACKSONVILLE, FL
McCall Pest & Wildlife - Jacksonville logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%29+10.1Reliability 15%36+5.4Craft & service 20%40+8Value 10%17+1.7Momentum 8%91+7.3Track record 7%91+6.4Accountability 5%4+0.2Experts Score= 39Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.39SCORE

McCall Pest & Wildlife - Jacksonville

Better than 18% of ant exterminators · #33 of 40

4.9★2,751 Google reviewsGoogle star rating as shown on Google Maps.
4.92★last 12 monthsAverage stars on reviews from the last 12 months only.
1.2%1–2★ in 2 yrs (avg 1.1%)Share of reviews from the last 24 months that gave 1 or 2 stars.
24%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

McCall Pest & Wildlife - Jacksonville for general wildlife removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.32
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.63
Usually paidThe price range customers picked most often for this job.$200+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 59/100.How Job match is calculatedBuilt only from reviews Google tagged “General wildlife removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#22 / 22
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 32 Google reviews tagged “General wildlife removal” · showing 20

Julie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★

Everyone who came to my house was very knowledgeable and professional. The price was reasonable and the job was done. I no longer have rats in my attic. Both the communication and the subcontracted company they used to insulate my attic were not great. I noticed my bathroom fan wasn’t working after they came by.…

Customer photo from Julie's review
Reasonable priceRodent exterminationGeneral wildlife removal
yousif4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

We had bad service experience. We hired them to catch and release wild life. They were paid upfront, guaranteed at least 7 day trapping. They did 4 days, then left without catching anything. The sales person promised to bring the trap back. They never came back. Now not answering phone calls. They just took our money and didn’t get the job done

Not sureGeneral wildlife removal
Charles1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tech Charles Fine was amazing

Ant exterminationBat exterminationBed bug extermination+ Responsiveness+ Punctuality+ Quality
TinaLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

He was very nice and attentive. Came regularly and was very responsive to all our questions. Carolyline and Morgan are both excellent, courteous, professional, and really do know their stuff! They both take the time to go over everything with us and explain their findings in detail. In this day and age where there…

Bug & insect exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Tim9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always a pleasure to work with this team. Very honest as well.

Ant exterminationBed bug exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Diann2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★

There need to be a sign in yard after each application. This has not been done. Other wise good job.

Lawn pest controlGeneral wildlife removal+ Responsiveness+ Punctuality+ Quality
Dennis7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

We have used several of the different McCall Services offered for many years now. With the crazy Florida weather, the Lawn Service/Maintenance Department is especially important. It is necessary for the McCall’s Technicians to be up to speed on what product needs to be used to help with any grass/soil problems…

Cockroach exterminationGeneral pest inspectionTermite inspection+ Responsiveness+ Quality+ Professionalism
PaigeLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Scott was the man who came out first and gave me an estimate, he was very straight forward and informative. Shaun was the technician on site who did all the work and he was wonderful. I would recommend to anyone.

General wildlife removal+ Responsiveness+ Punctuality+ Quality
Jeremy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We contacted several pest control companies and out of all of them that came out, McCall was the only one that did a thorough investigation on the front end. After signing the contract they had a quick response. Ken was the tech that handled our problem and he did an excellent Job!!. Informative,…

Nuisance animalsRodent exterminationGeneral wildlife removal+ Responsiveness+ Punctuality+ Quality
Paul9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They they installed wire mesh protection at al outside opening and cement at roof returns to stop critter from entering the attic Shaun did a awesome job !

General wildlife removal+ Responsiveness+ Punctuality+ Quality
Bonnie12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Kaleb was absolutely fantastic. He was on-time, everytime. He was very dependable, and knowledgeable. He was respectful of my time, my family, my dogs, and my property. I will definitely stick with McCall and would prefer Kaleb to service our home everytime. I have only great things to say about him and the company! 5 stars!!

Nuisance animalsRodent exterminationGeneral wildlife removal+ Responsiveness+ Punctuality+ Quality
Debbie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We had raccoons get into our attic and set up house. Super messy, destructive and noisy. They came out immediately when we called. Kaleb our technician fit us in after a long day of work so we could get started before the weekend. He kept us updated even when we couldn't be at home by checking the house, calls and…

Nuisance animalsRodent exterminationGeneral wildlife removal+ Responsiveness+ Punctuality+ Quality
elke3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Kaleb was responsive, prompt, professional and issue was quickly taken care of. Would strongly recommend.

General wildlife removal+ Responsiveness+ Punctuality+ Quality
Gary8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Kaleb was my tech. He introduced himself professionally and gave a detailed info of what he’s going to do, communicates very politely over the phone or in person, prompt, and so knowledgeable of what he does. He provided an outstanding service. Thank you Kaleb! Greatly appreciate you working for McCall.

Nuisance animalsGeneral wildlife removal+ Responsiveness+ Punctuality+ Quality
Krista1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Highly suggest McCalls. Kaleb was very kind, responsive and professional. He returned to our home several times to be sure that our critter issue was taken care of, and then took all appropriate measures to ensure they don’t return. Thank you Kaleb!!!

General wildlife removal+ Responsiveness+ Punctuality+ Quality
JamesLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★

We have a shed and found animal droppings inside. called McMall's Critter division and they came out and did an inspection of the shed and found out there are rats in our shed. They gave a plan of action to get rid of and to keep out said rats by trapping/releasing them then they'll put a metal fence barrier around…

Nuisance animalsGeneral wildlife removal+ Value
Julia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

McCalls did a great job taking care of our wildlife problem. Jacob was our technician and he was very professional, thorough, and friendly.

Nuisance animalsGeneral pest inspectionGeneral wildlife removal+ Responsiveness+ Punctuality+ Quality
K11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Our technician Jacob was extremely professional and knowledgeable. We will be using this service exclusively for the pesky wildlife around our home.

General wildlife removal+ Punctuality+ Quality+ Professionalism
Cathy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My first impression with the service was very good- professionalism- explanation of service . My technician was great - Sean was always courteous- great at sharing information and accommodating !

General wildlife removal+ Responsiveness+ Punctuality+ Professionalism
RoxanneLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

They came out and set traps for the armadillo and caught one the first night. The next morning I called them and they came out set another trap and then took the armadillo and relocated it. I still have three more days to see if they capture more. Update: one more armadillo was caught and relocated. The service was great I highly recommend them.

General wildlife removal+ Responsiveness+ Professionalism

Show more general wildlife removal reviews (12 more) →

vs category

Blue = McCall, grey = ant exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.91★ (162 reviews)2024-Q2: 4.94★ (208 reviews)2024-Q3: 4.87★ (199 reviews)2024-Q4: 4.94★ (176 reviews)2025-Q1: 4.92★ (162 reviews)2025-Q2: 4.91★ (173 reviews)2025-Q3: 4.99★ (172 reviews)2025-Q4: 4.96★ (142 reviews)2026-Q1: 4.93★ (124 reviews)2026-Q2: 4.96★ (136 reviews)2026-Q3: 4.84★ (115 reviews)2026-Q4: 4.97★ (30 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$131+33% vs typical ant exterminators

Bar = middle half of what customers paid · gold mark = category median.

Great price 15%Reasonable 69%Overpriced 4%Not sure 12%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%29+10.1Reliability 15%36+5.4Craft & service 20%40+8Value 10%17+1.7Momentum 8%91+7.3Track record 7%91+6.4Accountability 5%4+0.2Experts Score= 39Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
29
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
36
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
40
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
17
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
91
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
91
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
4

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+426 / −11
Professionalism
+501 / −8
Responsiveness
+417 / −8
Punctuality
+360 / −5
Value
+284 / −1

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