How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%95+13.4Replies to reviews 7%41+2.9Craft & service penalty87−1.3Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREMcCall Pest & Wildlife - Jacksonville
Jacksonville, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #50Position by Experts Score among all companies we track in this category. of 60 ant exterminators · 4.9★ from 2,751 Google reviews
Report card
Percentile vs other ant exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired McCall Pest & Wildlife - Jacksonville for 8 kinds of job.
McCall Pest & Wildlife - Jacksonville for general pest inspection
Clear ✕All 284 Google reviews tagged “General pest inspection” · showing 200
Brandy did a great job as always. Friendly and professional. Thanks Roger
Jessie was thorough and provided all services requested
Detailed in all aspect of work , customer focused "Great job!
Jamal is amazing 😁
Fine job Caroline B. A true professional!!
Bill W. was very courteous and professional. McCall should be proud that he is an employee. He will take time to answer you questions and concerns.
McCall services have always been very through with any concerns we have had. They are very communicative and answer any and all questions we have to help with being both proactive and reactive with treatments
We have had McCall's for years and their professionalism is unsurpassed. They provide exceptional service and I recommend them to everyone I know for termite and pest control. Ashley is a rock star!
McCall Pest Control is the best Pest Control I’ve had since living here in Florida for the last three years. I really love Haley. She’s very professional, courteous, and knowledgeable when it comes to pest control. If you’re looking for a pest control company, I highly recommend McCall Pest Control Services.
Daniel was very pleasant, prompt and thorough, taking time to explain the warranty and the types of pests in the area, since we are new to FLA. We appreciate McCall’s recognizing Veterans, as well.
Daniel was professional, knowledgeable, friendly and easy to work with. If I have any problems, I will call them again!
Haley has been our best rep yet! Professional, kind, huge heart! She is a blessing! Looks out for our pets! She doesn’t miss anything! Does a very thorough job. Love her!
Bill was very thorough and did a great job.
Very knowledgeable and personable.
I would like to thank McCall service for sending Caroline B. For the 5 star service I received today
Adam is great and is always friendly and eager to address any issues that we might have had. He's always anxious to see our puppies also. Excellent service.
Robert did an amazing job at the property. He took great care of the issue in my office.
Jamal, from McCall Service came out to service my property today. He was so nice to answer all my questions and assured me he would have my property taken care of.
Adam is Always friendly and helpful. Worked around my schedule to provide excellent service. Thanks again !
Wish I could say something better about this company, but they attempted to take advantage of us as new homeowners to a degree that is beyond unacceptable. We've been battling a pretty significant squirrel problem in our attic, so we called McCall because they were highly rated. They said we needed attic insulation…
Jamal was prompt, friendly, and informative.
Caroline B, Did a great job & even called me to ask questions instead of just doing it.
Wonderful! He was very detailed, thorough, and explained everything clearly. He was also extremely friendly.
Jamal is excellent...very thorough ..treated ant problem and made sure I had no other bug issues. Explained everything he was doing. Very professional.
Caroline was amazing, very informative and very professional! Highly recommend
D was easy going, to the point and a great vibe for customer service.
Did a great inspection then the spraying routine. Confident that the bugs will stay away.
Haley was very professional. Great service
Brandy was awesome! We were very pleased with the service and she was very professional and helpful. Thanks.
Bill is a great technician and has been such a loyal employee. We’re always glad to see him.
Bill W. is great!
I have been with McCalls Service for my pest control for over a decade. Adam has been my service tech for as long as i can remember, & i think he is the best tech out there. McCalls is very lucky to have an employee who is that dedicated & truly cares about his customers. He gave me his personal phone number a…
Bill was professional and friendly.
My home cameras showed Caroline working hard and I appreciate her attention to detail. Even my lawn service guy commented about her professionalism. Thanks Caroline
Rayne is always positive and friendly. Service is fast and effective.
Caroline was very thorough with our pest and termite service. She explained everything and encouraged me to call if I had any questions.
Bill has been doing pest control at my house for years and has always done a great job.
Daniel and Vinny were great! Super friendly and personable! The company is easy to work with and understands all my concerns!
Haley has been fantastic! She’s professional, responsive, and communicates so clearly!!
Our Technician Robert was very thorough and complete! He was great loving the gates when he was finished. Definitely attention to details!
Daniel and Ethan were very professional and knowledgeable. They explained everything about their services. Would recommend .
Brandy was very polite, thorough and professional.
Bill W. from McCall Service was very thorough and respectful of our home and property. He listened to our pest care needs and provided helpful information.
Haley was very courteous. She's always so polite and courteous. As long as Haley is my technician I'll be a customer of McMall's. My dogs even like her.
Robert M was super helpful and informative. He got the job done and did it thoroughly.
Robert is always very professional, conscientious, and thorough in his work.
Haley is always very pleasant and easy to talk to. She is very professional and took care of our property inside and out. Haven't had a pest problem in months.
Bill has been my rep for years and is fantastic! Always friendly and helpful!
Bill W. has been providing my pest treatment for several years and continues to be very professional and courteous. He is an outstanding representative for McCalls.
Ashley always does a fantastic job, she knows we have pups so she always makes sure our gates are secure. She also knocks down any wasp nests she sees without us pointing them out. She is also very friendly.
Bill took care of our house he was on time and took the time to take care of what needed to be done
The tech Caroline B is always nice and friendly. She always explain what she will be doing. Always ask if we are having any problems that need to be addressed
Always personable, knowledgeable, conscientious, thorough, and professional.
Ashley W. was fantastic. She took the time to show me how to avoid the problem in the future. Then she took a steps to fix issues immediately. She was polite, professional and helpful. I'm very happy with her service.
Brandy W did a great job. Sprayed the property and clean off all the spider webs and wasp nests. She's a real down-to-earth person, as are all the McCall people that service our property. My wife does not like bugs, and McCalls keeps my wife happy.
Haley is the best! She always lets me know exactly what she’s done and asked me if there is anything that I’ve noticed that needs to be treated on top of her normal maintenance. I have nothing but great things to say about her and this company.
Adam is fast, friendly professional does a great job. Highly recommend McCalls & Adam.. Aleays great service. Always on time. He is the reason we stay with McCalls.
Jamal was friendly and worked efficiently
Adam answered all my questions and explained everything! Very thorough.
Chris was wonderful. The company is very thorough and professional. Great people. They are helping protect our home. Thank you!!
Have been with McCalls for a year. Always courteous & thorough service. Highly recommend.
Jamal was courteous and professional. I couldn’t ask for anything more.
Jamal did a great job I was very pleased I would like to have him for my technician all the time
Haley was great as always.
Adam is friendly , professional and knowledgeable .
Adam is always professional and prompt. He answers all my questions. Our bug problems have been resolved.
We've been using McCall for several years and they take great care of our yard. The techs are always friendly and on time and answer any questions we have about the work they do.
Ashley always does a great job. She is thorough, professional, and we are always pleased!! Thanks Ashley!!
Caroline was very professional and thorough. She addressed all issues and was very polite.
Job was done quickly with no issues.
Adam has serviced the condominiums that I support and always provides excellent service. He is very customer focused and listens to customer questions and provides suggestions and solutions for their individual pest concerns.
Jamal always does an outstanding job at our home and we appreciate the quality and professional services he provides. Thank you!!
Jamal was great, as usual! He is so polite and pleasant. He always ask if I have problems inside also and takes care of it if needed. I WOULDN'T CHANGE BUG COMPANY FOR ANYTHING!! THANK YOU!!
Very patient and explain the service provided.
Adam with McCalls does a wonderful job for me with Pest Control. He is personable, reliable and very knowledgeable!!
Caroline B. did an excellent job. I appreciate her extra care on my home and watching out for the wildlife.
Haley B. & Brandy W. are great!
Jessie did a great job communicating and setting up the services. He answered the questions I had and was very professional.
Adam P did a great job today.
Adam is wonderful, always!
Fred is very professional and kind. He always ask if I have any questions or concerns before leaving property. Thanks and keep up great work.
Jamal was very thorough and professional.
Brandy is awesome! She treated the outside and set up a new time for our future treatments to correspond with my days off. She even offered to come by on a Saturday if that would work better. Thank you Brandy for taking our schedule into consideration! Nicholas called me to ask if I was having any pest issues that…
Jamal S does a great job keeping my home pest free. He is professional and calls when he is headed out to my house and when he is finished.
McCalls has been our provided for approx 15 plus years. Very pleased with service. Haley our technician did a great job!
Bill is great and very responsive whenever we have issues.
Brandy did a great job and was very personable.
Ashley is knowledgeable and professional and always friendly. She listens to my concerns and takes action. She is a great representative for the McCalls company.
Bill did a wonderful job!! Always ask if I have concerns. Very professional !!
Jesse is awesome! He called to make sure I was home before and took some extra time to clean out a trap by the washing machine and garage door.
Pricing is a little more than I'd like but my tech Adam is the reason I've stayed with the company so long. He's absolutely fantastic. Always professional, kind, and personable. Always comes out if an issue arises in the yard/house with insects. Such a great tech and great person!
We had Haley come out to Green Cove Springs and she did a great job…very pleased
Jamal came for our initial service and exceeded my expectations. He was very friendly and thorough. I look forward to seeing improvements in our home.
Robert was very thorough with explaining our service on what he was going to do before doing it. This company has very friendly and knowledgeable people . I have met 3 of them and I already recommend my neighbor to this company
Brandy W was awesome
He did a great job even in the rain!
I was not home when Robert serviced my property.
They are very thorough and extremely helpful
My tech Jessie was very friendly, thorough in explaining exactly what the process was, listened to my concerns.
Jamal was very nice and really knowledgeable about all services. Thank you so much.
Brandy W. does a thorough job treating our property. Always a pleasure.
She was friendly and thorough!
Kaitlynn Danahey is great, friendly and never lets us down. she is always so pleasant and thorough when she visits us.
Brandy was very cooperative. Kept me posted which is important especially with guests in the home.
Very friendly , efficient and professional.
Very professional!! Did a great job!
Bill serviced my lawn / exterior today. He showed up as expected and was in and out quickly and even closed the gate. He also knocked down a couple of places where hornets were starting to build a nest. Thank you and good job Bill!
Once again, Brandy W. Did a phenomenal job. She was very thorough in her treatment. Thank you Brandy!!
Haley B did a great job as always!
Jessie was a pleasure to work with. Customer service was great all around. I had a lot of questions and je had all the answers. A very positive interaction. Thank you Jessie!
Caroline performed a very thorough termite and pest inspection. We are very pleased with McCall and their techs.
Adam has been coming to my house for a long time. He is always nice, and listens to any problems I am having.
The tech who came to do our initial service today, Caroline B., was very professional, had great customer service, explained everything she would be doing, and took her time, working very thoroughly.
She listened and provided the service we needed. Very friendly. Would love for her to keep coming out!
Adam is always the greatest!
Bill did a great job! My household continues to have zero insect problems.
Jamal Efficiently and efficiently serviced my home, providing detailed information to assist with future pest control. A very professional McCall representative!
I've used McCall service for many years, and I have found the company to be very responsive to our needs. The service technicians are generally great, but Ashley Gay is exceptionally attentive to doing a thorough job. She is friendly, listens when I need to tell her about something that's been going on with pests,…
Very happy with McCall and very happy with our technician, Brandi. Very reasonable priced, showed up on time and did everything. We asked in a very friendly and a professional manner. Highly recommend.
Haley was awesome this morning starting from the initial call to give me her ETA and our follow up call to go over notes from the inspection. Thanks Haley and thanks McCall.
McCalls is the real deal, lawn, home, termite service exceptional. Elijah Wilson is always courteous and respectful and provides outstanding service!
I having been using McCall since I moved into my home in 2018. I can call with any concern and it is addressed immediately. I want to give a special Shout-Out to Kelly M. When we had our last hurricane, I believe around September 2022, I was seeing an influx of carpenter ants which was never a problem before. I…
Bill C. Has provided excellent service. Always friendly, conscientious and thorough. We have sold our house and will miss his efforts and professionalism.
Bill is superb….simply the best….
Customer service is good quality! At this point, I'm waiting for a call-back about my particular pest problem! I have been a customer for many years, and like that they try to accommodate my issues as soon as possible.
Ashley was amazing, explained what she was doing and where she put the powder products! 10/10 recommend!
Scott listened carefully to my daughter and I about the rodents that have invaded our home. After another company tried and completely failed to address this problem, we are excited to work with Scott who is knowledgeable, compassionate, and dedicated to see the project to completion. His openness and honest…
Robert did a great job.
We use McCall for pest, termite, and lawn services. They are the only service that has been consistent and able to keep our lawn looking great and our house pest free. We also have a termite bond through them. Our technician, Erick Hopkins, is extremely knowledgeable and has given great advise on how to keep all…
Morgan was so pleasant and professional. He explained what he was doing and answered all my annoying questions. Thank you Morgan, you were awesome!
Automated curtesy calls and reminders of appointments are helpful. Bill is dedicated to solving any issues that arise around our home. Jaqwun was also knowledgeable and helpful at our last appointment.
John W. took good credit od our lawn critters.
Adam has been so kind, helpful, and he takes the time to keep you informed and educate you about what he is doing and what to expect! He is also great with follow-up, and coming for in between services when needed! Much appreciated. Thanks, Adam!
McCall always calls ahead to both remind me of their coming and to ask if we have any specific concerns. When Haley arrives she always asks about what we see and what we need. Haley's level of service for McCall is exceptional.
Excellent company. Quality staff. Highly recommended. Charlie is awesome!
John did a great job and called me ahead of time before arrival.
Via phone call initiated by me. Kia answered and was very helpful. She answered all of my questions with knowledge and immediately. She was a pleasure to deal with.
Caroline Berry is always courteous and thorough. She is very knowledgeable about pests and answers any questions I may have and will provide suggestions if I ask. Good employees are tough to find and keep, this young lady should be recognized for always being so polite and helpful!
I needed to reschedule my appointment, I called and spoke with a very kind young lady Named Kia who was very helpful in getting me rescheduled to a time that was convenient for me. Thank you Kia !
Professional with a smile.
Kia was nice to speak with
Ken and Bob were the technicians came to the house and they were great ,answered all my questions and concerns.
Excellent experience with McCall’s!! Bill Draper and Richard McNeil were professional and friendly, taking time to listen to my concerns, and then explaining and recommending treatment to solve and prevent issues. Bill was extremely thorough and efficient with his work, leaving me with confidence that McCall’s is…
Awesome job 👍. I'm impressed with Paul's service. He is professional, caring and wants me be a happy customer. Also, I look at what they drive and the vehicle is always spotless! Great job and he is a keeper!
Very helpful and knowledgeable
Have been using McCall’s Termite since we bought the house and McCall’s Pest Control for a few years. They have the greatest staff both in the office and in the field. Bill Clarke has been servicing our house for the pest control part and has always been very professional and polite. I would highly recommend this company.
Fred with McCall always provides the best service, is very courteous and communicates very well. Always a pleasure to have him in our home.
I was very please with their services. All their techs were very professional and friendly. I would recommend their services.
Charles Fine was great
Kia was able to help me quickly and efficiently. The staff has been attentive and informed about taking care of our stinging insect problems.
Very professional experience, willing to help when you are in need. Thank you for your business
Charles Fine was on time, prompt and did a great job!
Austin was very careful about unlocking and locking the gate to my backyard and replacing the key. He knows I worry about my dog getting out! Appreciate this extra attention. He also doesn’t spray areas that I don’t want sprayed. I feel confident that he does a good job!
Tech Charles Fine was amazing
I’m a longtime McCall’s customer, but I had a great experience today with a new technician. Tony Abrahamsen was punctual, thorough and took time to listen to my concerns and explain how he would address them. It was likely the most thorough and best pest control appointment I’ve ever had. Tony is a real asset to…
Responsive to request, friendly and thorough in spraying needed rooms to prevent pests. Very easy to schedule when convenient on my time. Charlie was great
Mr. Ken came to our home and was absolutely wonderful. He was full of information and answered all our questions. We will definitely use this company.
Caroline did a great job. Professional and detailed orientated. Answered all my questions quickly and was thorough.
I've used Mccall since I moved to Florida and they keep my home free of pests and prevent termite damage. If I do see a bug I simply let them know what and where it was and they are certain to concentrate on that area. I highly recommend them.
They treat my grass and are always professional. They treated the inside for pests and again very thorough and professional.
He was very nice and attentive. Came regularly and was very responsive to all our questions. Carolyline and Morgan are both excellent, courteous, professional, and really do know their stuff! They both take the time to go over everything with us and explain their findings in detail. In this day and age where there…
My customer service rep was excellent. Very personalble and sweet. Set everything up in a great time frame. She was wondering 😁
Always great service with McCall
The BEST Pest control service around!!!!! I can PROMISE YOU!!!!!! 10000000%!!! Highly highly recommended 👌 5 stars!!!!! 🌟 🌟 🌟 🌟 🌟 let them know I sent ya!!! 😉😉
Fred R. is very nice every time he comes in to service our practice. He is very knowledgeable and will give info when asked. He imspects the inside and outside of the office whether we say we are having issues or not. He provides great service which is hard to find these days!
Upset about not having a block of time, so stayed home waiting! Derrell, is very professional, an friendly!Does a great job, and aim to please,by asking, and above, what’s required!! Derrell’s been here 3 times, exterminated, and no pest noticed since he’s been coming!!So in conclusion!! Derrell, is very…
Always a pleasure to work with this team. Very honest as well.
Morgan has always given us great service.
Morgan is great to work with! Very professional and personable.
McCall is a great pest control company with wonderful customer service. They explain everything they are using and show up promptly when you call or are scheduled. Highly recommend them.
Morgan is absolutely amazing. He is very professional yet treats me like a friend. I would recommend him to anyone looking for this service.
Robert Mendez did a great job. He is professional & explains all aspects of the service! Management however needs to reach out to the customer when requested & not avoid discussing issues!
Great Family of Services! Very responsive and proactive! They Care! They take Pride in their Profession!
Lawn care Elijah Wilson
The customer service is so responsive and friendly. A pleasure to speak with them. This is such a rare thing to find good customer service these days.
Morgan was very professional and knowledgeable. He explained what he was doing and why. We’ve found McCall to be very courteous and responsive. They promise world class service and so far we would agree that’s what they deliver.
We recently switched to McCalls at an apartment community I work at after I used them elsewhere and we love them! Our tech is Keith and he is absolutely amazing! I could not be happier with the service he provides! - Your friends at Vintage Amelia Island
Bill services the Atlantic Self Storage facility on US1 South in St. Augustine. He is always courteous, professional, and attentive to detail. Thanks for all your hard work, Bill!
Blake did an awesome job! He was very professional, informative and had excellent customer service skills! Job well done!
We have used several of the different McCall Services offered for many years now. With the crazy Florida weather, the Lawn Service/Maintenance Department is especially important. It is necessary for the McCall’s Technicians to be up to speed on what product needs to be used to help with any grass/soil problems…
Phone rescheduling very courteous,professional and fast.
Super friendly and very professional team! Definitely recommend this company!
Friendly, professional service.
This place is amazing with their service. I was totally impressed with their professionalism and explanation of their services. They answered all my questions to my satisfaction. I am beyond impressed. I would highly recommend then. Amber was the representative I talked with to establish my account and she went…
Great staff Great service
We had rodents in our attic. Kaleb Carson was our guy. He was meticulous and accommodating. I could not recommend Kaleb more highly. He did a fantastic job.
Morgan from McCall Pest Control is always very professional and courteous when he does our quarterly home inspections! He is very thorough and answers any questions we may have in terms that make sense to the non-entomology brain. When we had a concern about ants, McCall was very quick to get a time for an…
AWESOME EXPERIENCE! MICHAEL WAS EARLY FOR THE APPOINTMENT, VERY THOROUGH, AND VERY PROFESSIONAL!! ONE OF THE BEST SERVICE PROFESSIONALS I HAVE CAME ACROSS IN A LONG TIME. THE TOTAL EXPERIENCE WAS REFRESHING. DEFINITELY A GREAT FIRST EXPERIENCE!
Always friendly and on time. Morgan is fantastic! He answers all my questions, looks into any nook and cranny of the house, inside and out, to find the answers, and takes care of the problem. I can’t remember the last time we’ve had such great service and value for money . I highly recommend!
Tech guy, Dalton, was great. He did twice as much work as previous fellow. He worked quickly and was very thorough and clean. service folks also helped us understand our payment situation and promised to keep us on an annual payment mode.
We have been using McCall service for around 3.5 years and Morgan has never given us any complaints. He is friendly and is very thorough with his work.
McCalls did a great job taking care of our wildlife problem. Jacob was our technician and he was very professional, thorough, and friendly.
I have used McCall's for several years now for my pest control and have never had any issues. Morgan Fowler was my tech and he was great. He was always on time, polite and knowledgeable about bugs. I also found the rates to be reasonable.
McCall has been fantastic! They were very quick to come out and diagnose our issue. They’ve always been prompt, professional, and extremely personable. They have quickly handled our issues, and have always made themselves available if I notice any additional issues. I’d highly recommend to anyone needing their services.
Angela was professional and super nice! She was very knowledgable and went above and beyond to make sure our home was treated thoroughly . So glad I chose McCall for my pest control. Super responsive and helpful from start to finish. Customer service was WONDERFUL! GRADE A
McCalls service is excellent. I have used them for years and they are friendly and professional.
VERY bad response time. POOR quality of customer service on phone. DISAPPOINTING phone etiquette. NO professionalism by young lady on phone when the focus should have been to resolve my issue. Her attitude caused me to have an attitude. I called last Friday starting at 2:00PM until 4:30PM and the phone just rang. I…
McCall has been providing me quality service for almost two years now in Jacksonville. Highly recommend them.
Great customer service, great service for the cost and reports are readily available on their portal site.
Service was excellent
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 282 | $56–$116 |
| Termite inspection | 230 | $91–$371 |
| Home inspection | 189 | $63–$171 |
| Cockroach extermination | 167 | $90–$282 |
| Ant extermination | 122 | $71–$186 |
| Spider extermination | 102 | $65–$146 |
| Hornet & wasp extermination | 98 | $61–$246 |
| Rodent extermination | 89 | $76–$246 |
