How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%95+13.4Replies to reviews 7%41+2.9Craft & service penalty87−1.3Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREMcCall Pest & Wildlife - Jacksonville
Jacksonville, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #50Position by Experts Score among all companies we track in this category. of 60 ant exterminators · 4.9★ from 2,751 Google reviews
Report card
Percentile vs other ant exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired McCall Pest & Wildlife - Jacksonville for 8 kinds of job.
McCall Pest & Wildlife - Jacksonville for termite inspection
Clear ✕All 231 Google reviews tagged “Termite inspection” · showing 200
Haley is awesome always will to answer any questions I have.
Jamal was very professional and a joy to work with.
Brandon has been nothing but an absolute pleasure! He was very polite and very detailed. He helped me with my pest issues. He’s that guy!! Thank you
You're representative was extremely friendly and helpful and efficient.
Richard McNeil was very professional and courteous. Would highly recommend him and the company!! Thank you again.
Brandy W was very polite and patient. She did a termite follow up. And explained what she did and why. I was very pleased with her service. Brandy has also followed up with my rodent issue. No problems whenever she comes.
Fine job Caroline B. A true professional!!
Bill W. was very courteous and professional. McCall should be proud that he is an employee. He will take time to answer you questions and concerns.
Carolyn does a great job every time! She is friendly, efficient and knowledgeable! We have not seen pests in some time.
Monthly service from the McCall Team was great! Our techs, Robert and Adam are always on time and thorough!
We have had McCall's for years and their professionalism is unsurpassed. They provide exceptional service and I recommend them to everyone I know for termite and pest control. Ashley is a rock star!
Daniel was very pleasant, prompt and thorough, taking time to explain the warranty and the types of pests in the area, since we are new to FLA. We appreciate McCall’s recognizing Veterans, as well.
Haley has been our best rep yet! Professional, kind, huge heart! She is a blessing! Looks out for our pets! She doesn’t miss anything! Does a very thorough job. Love her!
Ethan was very professional and thorough.
I would like to thank McCall service for sending Caroline B. For the 5 star service I received today
Very professional and informative!!
Timely, efficient, friendly
Great attention to details !!
He did his work diligently
My only complaint is not getting a notification day before
Very happy With Mcalls service. We have Bug service, rodent service and termite service. They are the best. Adam came to help with a fly situation and inspected the problem. I think we have a solution to our fly problem. Thank you Adam!!
Jamal is excellent...very thorough ..treated ant problem and made sure I had no other bug issues. Explained everything he was doing. Very professional.
D was easy going, to the point and a great vibe for customer service.
Brandy performed my interior inspection and exterior Sentricon termite system. She is thorough and diligent.
Daniel from McCall’s was friendly, transparent and super easy to work with. The prices are beyond fair and reasonable. Would highly recommend!
Daniel went above and beyond
Jamal with came and did our termite inspection today. He was very professional, attentive and knowledgeable! Great customer service!
Bill W. is great!
Jamal and the team were very thorough and check entire house inside and out for my problem. He wore shoe covering so did not dirty floors. He was polite, knowledgeable, and explained everything to me.
My home cameras showed Caroline working hard and I appreciate her attention to detail. Even my lawn service guy commented about her professionalism. Thanks Caroline
Haley was professional, friendly and competent in her job.
Devin did a great job today. Was on time, friendly, and very informative.
Haley has been fantastic! She’s professional, responsive, and communicates so clearly!!
Our Technician Robert was very thorough and complete! He was great loving the gates when he was finished. Definitely attention to details!
Haley was polite, professional and knowledgeable. Explained everything to me.
Devin Boatwright of McCall did an excellent job of inspecting the exterior of my home and monitoring the Sentricon Stations around my home. He also provided important tips concerning the upkeep of my home. Very friendly, informative, and professional!
Ashley did a great job. Very courteous, informative and even brought my trash can in for me.
Brandy was very polite, thorough and professional.
Bill W. from McCall Service was very thorough and respectful of our home and property. He listened to our pest care needs and provided helpful information.
Bill just did our yearly termite inspection and I was very pleased with how efficient and respectful he was.
Robert was very thorough during the termite inspection and informative.
Haley was very courteous. She's always so polite and courteous. As long as Haley is my technician I'll be a customer of McMall's. My dogs even like her.
Robert M was super helpful and informative. He got the job done and did it thoroughly.
Haley did my annual termite inspection and she did a good job. Thanks Haley.
Robert is always very professional, conscientious, and thorough in his work.
Adam was awesome. He was very professional and kind and respectful.
The tech Caroline B is always nice and friendly. She always explain what she will be doing. Always ask if we are having any problems that need to be addressed
Haley did our termite inspection this morning She was very professional and so thorough! We plan to request her services again next year!
Bill did a thorough job in checking and repairing all 28 stations.
Chris was wonderful. The company is very thorough and professional. Great people. They are helping protect our home. Thank you!!
Brandy was very nice and courteous.
Bill was on time, efficient, kind and professional.
Bill W was our tech and did a wonderful job. Very professional and answered all my questions. Even changed his routine when I wanted to watch the termite traps being checked. Great job.
Tim was awesome. Great communication without being pushy. Highly recommend!
Our service tech, Bill, was very courteous, polite, and efficient.
Had Brandy come out. She was outstanding! Took her time……… very knowledgeable. I’ve been with McCalls for over 20 years and I’m always pleased with my pest and termite service. Highly recommended this company and their techs!!! Thank you to the whole McCalls team!!!
Bill was fast, courteous and thorough.
Very personable, professional, and thorough.
The technician, Caroline Berry, was very professional and respectful of my property while she was conducting the inspection to continue my termite bond for another year. She emailed the completed inspection report to me with all of her findings and comments.
Jessie did a great job communicating and setting up the services. He answered the questions I had and was very professional.
We use this company for our termite bonds. We just did an attic dusting and Brandon was our tech. He did a great job and was quick and efficient!
Brandy is courteous, knowledgeable, and a good communicator. She also likes dogs!
McCalls has been our provided for approx 15 plus years. Very pleased with service. Haley our technician did a great job!
Ashley is the best! She is professional, thorough and even pointed out an outdoor issue we never would have known about if it hadn’t been for her. Thank you!!
Brandon did a very nice job inspecting the house. He spent more time crawling under the house inspecting it for termites than almost anyone in the last 20 years.
Caroline B came out today to do our yearly and she was fantastic. Extremely personable, attentive, and very thorough. She took her time to explain everything and took her time inspecting. 10/10 experience!
Jamal did a thorough job and actually made two trips to our home. I wasn’t home the first time & my home cleaning service tried to let him in, but he chose to come back since I didn’t know he was coming. We talked about the concerns I had & he addressed each conversation with confidence & professionalism!
Bill has been doing my termite inspections for several years. He has a great outgoing personality, is thorough and follows up with recommendations when he sees the need to do so.
Jamal was excellent. Very professional and a delight to work with. I look forward to my relationship with him and McCalls!
Jessie complete the service call in a timely manner. Thanks!
Ashley was very polite and professional and easily understood. Took care of everything I needed.
Brandy was thorough and professional.
Ashley arrived on time and was very thorough. She explained our system and reassured us. She was very professional.
Efficient and Effective!
Thanks, Brandy!
She was friendly and thorough!
Haley is knowledgeable about how to best prevent termites and other insects from entering a home. She is always professional and courteous. She is the best!
Tech Haley Berry was amazing to talk to. It was trash pick up day, and she even took the time to bring my garbage can up to my garage.
Jessie was professional and courteous.He took his time and was not rushing even though it was raining. He represented the company well.
Jessie was a pleasure to work with. Customer service was great all around. I had a lot of questions and je had all the answers. A very positive interaction. Thank you Jessie!
Latest service on March 5, 2020 excellent as usual. Technician Morgan Fowler is first class - thanks for keeping us bug free.
We were out of town the day of our appointment, Haley called to let us know she was there. She inspected the exterior and serviced the bait modules. She emailed the reports. Very efficient and professional.
Caroline performed a very thorough termite and pest inspection. We are very pleased with McCall and their techs.
Fred is always knowledge, understanding and professional.
Haley was professional and pleasant. Did a thorough inspection.
Bill did a great job with inspection and cleaning other areas.
Jessie was both pleasant and thorough.
McCall's is an organized, friendly, professional company. Customer service is always wonderful. Technicians are always knowledgeable and personable, especially Anthony! I can't say enough about how great my experience has been!
McCall has always provided great service for our family. Our tech was Haley Berry, and she was on time, friendly, and happy to answer any questions we had.
Bill did a great job! My household continues to have zero insect problems.
Bill was friendly, professional and knowledgeable. I appreciated him answering my questions and making the experience easy. If at all possible, I hope to have Bill return for our yearly termite inspection in the future.
I appreciate Bill’s politeness and swift work.
I've used McCall service for many years, and I have found the company to be very responsive to our needs. The service technicians are generally great, but Ashley Gay is exceptionally attentive to doing a thorough job. She is friendly, listens when I need to tell her about something that's been going on with pests,…
Rayne was polite and professional. The verbal and written review of the termite inspection/ rebaiting service were extremely well detailed and helpful.
Jamal S was very nice and communicated well.
Very happy with McCall and very happy with our technician, Brandi. Very reasonable priced, showed up on time and did everything. We asked in a very friendly and a professional manner. Highly recommend.
Haley was awesome this morning starting from the initial call to give me her ETA and our follow up call to go over notes from the inspection. Thanks Haley and thanks McCall.
McCalls is the real deal, lawn, home, termite service exceptional. Elijah Wilson is always courteous and respectful and provides outstanding service!
Customer service is good quality! At this point, I'm waiting for a call-back about my particular pest problem! I have been a customer for many years, and like that they try to accommodate my issues as soon as possible.
Bill Wilmoth-service technician was very kind, courteous and personable. As an asian household we don’t wear shoes in the house. He automatically put on shoe covers which we appreciate greatly. Having Bill do our yearly inspection was a breeze!
Robert was very professional and well knowledgeable about pest issues. Although he was only scheduled to conduct the annual termite inspection, he provided information on other things to watch and recommendations for preventive measures. Thank you, Robert.
Scott listened carefully to my daughter and I about the rodents that have invaded our home. After another company tried and completely failed to address this problem, we are excited to work with Scott who is knowledgeable, compassionate, and dedicated to see the project to completion. His openness and honest…
We have been customers of McCalls for years. They have been prompt and very efficient in diagnosing and treating any issues we had had.
The pest control guy was prompt, knowledgeable and courteous.
We use McCall for pest, termite, and lawn services. They are the only service that has been consistent and able to keep our lawn looking great and our house pest free. We also have a termite bond through them. Our technician, Erick Hopkins, is extremely knowledgeable and has given great advise on how to keep all…
Automated curtesy calls and reminders of appointments are helpful. Bill is dedicated to solving any issues that arise around our home. Jaqwun was also knowledgeable and helpful at our last appointment.
Very professional and very personable
John did a great job and called me ahead of time before arrival.
I needed to reschedule my appointment, I called and spoke with a very kind young lady Named Kia who was very helpful in getting me rescheduled to a time that was convenient for me. Thank you Kia !
Tiffany provided me with exceptional customer service! Her commitment and dedication to her job was a parent in dealing with my concerns. I highly recommend McCall pest control for all of your pest control needs!
Jessie was very thorough and professional. Excellent experience.
Excellent experience with McCall’s!! Bill Draper and Richard McNeil were professional and friendly, taking time to listen to my concerns, and then explaining and recommending treatment to solve and prevent issues. Bill was extremely thorough and efficient with his work, leaving me with confidence that McCall’s is…
Have been using McCall’s Termite since we bought the house and McCall’s Pest Control for a few years. They have the greatest staff both in the office and in the field. Bill Clarke has been servicing our house for the pest control part and has always been very professional and polite. I would highly recommend this company.
Fred with McCall always provides the best service, is very courteous and communicates very well. Always a pleasure to have him in our home.
I was very please with their services. All their techs were very professional and friendly. I would recommend their services.
My tech was amazing Charles Fine
The technician was very professional, polite and knowledgeable.
Tech Charles Fine was amazing
Just had my annual termite inspection. Jessie was very professional, thorough, and polite!
Caroline did a great job. Professional and detailed orientated. Answered all my questions quickly and was thorough.
Martin Vaughan did our annual termite inspection this morning. He was excellent - very detailed and thorough inspection. Very pleasant personality also. He gave me good information and advice. He is definitely an asset to your company. Thank you!
I've used Mccall since I moved to Florida and they keep my home free of pests and prevent termite damage. If I do see a bug I simply let them know what and where it was and they are certain to concentrate on that area. I highly recommend them.
Jessie was friendly, polite and efficiently performed our termite inspection.
They treat my grass and are always professional. They treated the inside for pests and again very thorough and professional.
Annual termite inspection was very thorough and complete. Total house inspection inside and out. The service professional Jessie was friendly and competent. I would recommend this service.
My customer service rep was excellent. Very personalble and sweet. Set everything up in a great time frame. She was wondering 😁
Always great service with McCall
Fred R. is very nice every time he comes in to service our practice. He is very knowledgeable and will give info when asked. He imspects the inside and outside of the office whether we say we are having issues or not. He provides great service which is hard to find these days!
I want an appt for termite inspection day / time because I have to be home for under house inspection to open garage door which leads to crawl space for inspection. Cannot just show up . Once I have appt day / time I will pay 180.00 . Actually you should not bill until AFTER service is rendered ! And I have received…
Always a pleasure to work with this team. Very honest as well.
Robert was super nice, he explained everything, even gave suggestions of service that will good for me. I really recommended.
Dependable, easy to work with.
Morgan was great with service
The technician Lenny was very professional and knowledgeable and I learned a lot when he came to do my house.
I used McCall's ever since I moved to Florida 2 1/2 years ago. I've never been disappointed in either their service, personnel, or prices.
Bill W. of Jacksonville East McCall service is a conscious, professional and caring technician.
Morgan is great to work with! Very professional and personable.
Michael is an excellent technician. I appreciate his methodical attention and calm demeanor.
Robert our tech was amazing and detailed
McCall has always done a great job, no matter the pest issue at hand. They eliminated bed bugs several years ago, and kept our home pest free with regular treatments. Our most recent experience involved termites and carpenter ants. A specialist for each pest assessed and treated our home. I tried a local mom and pop…
Morgan was very professional. He took the time to be with us explaining everything.
Been with them for years. Morgan serviced my traps the last couple years and he's great to work with and Dog Friendly !!
Always receive a reminder call the night before appointments.
Morgan was very professional and knowledgeable. He explained what he was doing and why. We’ve found McCall to be very courteous and responsive. They promise world class service and so far we would agree that’s what they deliver.
It started off REALLY rocky in the beginning. The representative Richard didn't warn us on things we had to do to prepare. Rescheduled. It was cancelled becaise tech was out. Rescheduled again and all went well. I guess 3rd time was the charm. Just please let us as your clients now what needs to be done before service can begin.
Blake did an awesome job! He was very professional, informative and had excellent customer service skills! Job well done!
We have used several of the different McCall Services offered for many years now. With the crazy Florida weather, the Lawn Service/Maintenance Department is especially important. It is necessary for the McCall’s Technicians to be up to speed on what product needs to be used to help with any grass/soil problems…
A real pleasure to do business with Jerry Hall, Khalil, Bill, and the rest of the team. They are enthusiastic, professional, and goal oriented. Living in a unique, older building we are sometimes presented with insect challenges. McCall’s team is always up for the challenge.
Friendly, professional service.
Morgan from McCall Pest Control is always very professional and courteous when he does our quarterly home inspections! He is very thorough and answers any questions we may have in terms that make sense to the non-entomology brain. When we had a concern about ants, McCall was very quick to get a time for an…
Morgan is very good and thorough, I’d recommend him to anyone. He does our termite and pest control. Very pleasant to talk to, does his work with a smile! All good!!’
AWESOME EXPERIENCE! MICHAEL WAS EARLY FOR THE APPOINTMENT, VERY THOROUGH, AND VERY PROFESSIONAL!! ONE OF THE BEST SERVICE PROFESSIONALS I HAVE CAME ACROSS IN A LONG TIME. THE TOTAL EXPERIENCE WAS REFRESHING. DEFINITELY A GREAT FIRST EXPERIENCE!
Always friendly and on time. Morgan is fantastic! He answers all my questions, looks into any nook and cranny of the house, inside and out, to find the answers, and takes care of the problem. I can’t remember the last time we’ve had such great service and value for money . I highly recommend!
Angela was by far the most thorough of all inspectors. She went into the attic which I dint recall others doing previously. She provided great advice to deter rodents from entering. So pleasant and professional as well.
We have been using McCall service for around 3.5 years and Morgan has never given us any complaints. He is friendly and is very thorough with his work.
Morgan was my technician. He is very professional he’s does a great job every year making sure I am termite free.
Morgan was great! He was very knowledgeable, and super nice. He showed me all the plans McCall offers and we talked about long term maintenance. Hire more like this guy!!!
Morgan was our Technician today, this guy was AWESOME! He took time to explain the entire process and the preventive measures that would protect our home from terminates. Morgan showed us how the system worked and how to identify the specific numbering system in we had any issues. Thank you McCalls!
VERY bad response time. POOR quality of customer service on phone. DISAPPOINTING phone etiquette. NO professionalism by young lady on phone when the focus should have been to resolve my issue. Her attitude caused me to have an attitude. I called last Friday starting at 2:00PM until 4:30PM and the phone just rang. I…
Came out four times and helped with several issues I had after purchasing my home that inspector did not find and never charged me anything. Her name was Ashley and was very professional and helpful.
Morgan is very professional and informative. He was able to point out a couple spots that need to be addressed. He also noticed a couple entry points that have been used by the local squirrel and wasp population that I was having trouble with, and was able to refer me to the right folks for remediation.
Angel thoroughly inspected all assets of my property to include inside and outside and attic spaces.
Great customer service, great service for the cost and reports are readily available on their portal site.
The technician was professional and came within the time frame given. First time my attic had been inspected from McCalls. He also found that the due to the footage on the home we needed 5 more Sentricon units. He went though and placed them all appropriately. Very thorough and felt very honest as well. I was glad…
Service was excellent
We have been billed for our March service with this company. Jason has been a no show Thursday, Friday and today. To give them some credit they either called or text after not showing. Tonight, Jason called and said he could not tell me when he is coming. I explained we should have been your first call after not…
We have had fantastic service from Morgan our serviceman with McCall’s. They come regularly to inspect, clear cob webs and nests, and always ask about any problems since the previous visit. We have not seen bugs in the house since beginning service with them and they have helped stop the annoying kitchen sugar ants! I highly recommend this company.
Our condo association recently started using McCall as our pest services vendor. I have been extremely pleased with the expertise and professionalism of their technicians and the overall results of their services. Highly Recommended!
Customer service was excellent. The rep handled all my needs, was courteous, and reviewed everything before hanging up. I wish everyone who handled customers was like her.
We have been using McCall for years and highly recommend their services. Morgan has been consistently servicing our home for close to 3 years, and he is very thorough. We have enough to deal with in Florida, so it’s great to have one less thing to worry about (bugs!).
The Service Tech's are always pleasant, responsive and willing to answer all of your questions which helps you to better understand the situation when having issues.
Always great service and Scott was top notch!
Following up on termite bond, McCall employee was very helpful
Morgan has always been very helpful. Whenever we are seeing bugs, he identifies what they are and takes care of the problem.
I also use their lawn service. I have no complaints. They make sure the job gets done right.
Scott Pustay was very thorough and professional. He is an excellent McCall representative. Well Done. Thank you.
Chris has done a good job for us. He is reliable and respectful. One of your best.
What I love about McCall is the people, from the family owners to the schedulers to the guys who have been doing my annual inspections. These professionals know their stuff! Morgan did my inspection this year and was extremely thorough as well as very pleasant. This is the only pest control service I feel confident using for my 107-year-old home.
The technician was very friendly and helpful. He answered all of my questions and cleaned up behind himself. Very professional
Morgan and Sabrina keep my lawn looking beautiful and my house bug free!!! If I ever have a concern they handle the issue immediately or get the person that can get it done. McCalls provides quality service all year long!
McCall's customer service is next level! The service pro's are very courteous, knowledgeable, professional, and responsive. I recommend them to all of my friends and family!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 282 | $56–$116 |
| Termite inspection | 230 | $91–$371 |
| Home inspection | 189 | $63–$171 |
| Cockroach extermination | 167 | $90–$282 |
| Ant extermination | 122 | $71–$186 |
| Spider extermination | 102 | $65–$146 |
| Hornet & wasp extermination | 98 | $61–$246 |
| Rodent extermination | 89 | $76–$246 |
