Analyzing 7,368,7987.4M ReviewsFor 20,87820.9K Experts

Experts Reviews · Company report
McCann Plumbing & Heating Anchorage logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%75+18.2Value 14%87+12.3Replies to reviews 7%62+4.4Craft & service penalty98−0.2Momentum penalty83−1.7Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE

McCann Plumbing & Heating Anchorage

Anchorage, AK · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 28 pipe repair services · 4.8★ from 59 Google reviews

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Report card

Percentile vs other pipe repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.McCann Plumbing & Heating Anchorage is better than 81% of pipe repair services.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.McCann Plumbing & Heating Anchorage is better than 75% of pipe repair services.B
75
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.McCann Plumbing & Heating Anchorage is better than 98% of pipe repair services.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.McCann Plumbing & Heating Anchorage is better than 87% of pipe repair services.A
87
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.McCann Plumbing & Heating Anchorage is better than 83% of pipe repair services.A
83
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.McCann Plumbing & Heating Anchorage is better than 62% of pipe repair services.B
62

Reviews for your job

Customers hired McCann Plumbing & Heating Anchorage for 8 kinds of job.

McCann Plumbing & Heating Anchorage for plumbing pipe repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$295–$931
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#18 / 25
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Plumbing pipe repair”

Courtney5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great service, answered our call quickly and got over and fixed our leak in under an hour. He was a lifesaver

Paid $400–600Reasonable pricePlumbing leak detectionPlumbing pipe repair
Elise4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Outstanding service!! I had a leaking copper pipe in my laundry room ceiling. Don was able to come on the same day and repaired it quickly. He is good at what he does, prompt, professional, personable. Thank you Don!

Paid $200–300Reasonable pricePlumbing pipe repair
Audra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have used McCann Plumbing & Heating services on multiple emergency occasions and always received quick assistance and resolution to the problem. This last visit, they replaced my whole outdated heater/boiler system to an upgraded, much more reliable system. They went above and beyond, addressing other noted…

Water heater installationPlumbing pipe repairWater tank installation+ Responsiveness+ Punctuality+ Quality
Nancy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent communication, delivered service as planned and in professional and quick manner. Trustworthy, clean and efficient system install. Would highly recommend.

Customer photo from Nancy's review
Plumbing leak detectionWater heater installationPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
J2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had an sudden leak in a water line in between the walls in my home. After calling numerous other plumbing contractors who were not available or wanted to charge exorbitant rates for an overtime call, I happened across McCann Plumbing's name and gave them a call. I'm so glad I did! Don was able to come to my house…

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Megan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Wonderful service. Responded quickly, had all the materials he needed and was kind enough to answer our questions along the way. Thank you!

Plumbing leak repairPlumbing pipe repair+ Responsiveness+ Quality+ Professionalism

Price

$274-43% vs typical pipe repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 73%Overpriced 9%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing leak repair7$246–$554
Plumbing pipe repair6$295–$931
Water heater installation6$1.4k–$2.8k
Water heater repair4$158–$432
Faucet repair3$228–$721
Plumbing leak detection2$173–$503
Toilet repair2$228–$554
Garbage disposal installation2$450–$758

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