Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
McCannic's Garage logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%36+2.5Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

McCannic's Garage

Des Moines, IA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #163Position by Experts Score among all companies we track in this category. of 687 auto repair shops · 5.0★ from 112 Google reviews

📞 Call (515) 330-2844Request a call backWebsite ↗

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.McCannic's Garage is better than 96% of auto repair shops.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.McCannic's Garage is better than 96% of auto repair shops.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.McCannic's Garage is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.McCannic's Garage is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.McCannic's Garage is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.McCannic's Garage is better than 36% of auto repair shops.D
36

Reviews for your job

Customers hired McCannic's Garage for 4 kinds of job.

McCannic's Garage for general repairs & maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#200 / 442
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 14 Google reviews tagged “General repairs & maintenance”

JulieLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We moved here 15 yrs ago & have used McCannic's Garage ever since...I am always confident my vehicles are in the best hands & know we will be taken care of when a problem arrises. Thank you guys for the exceptional care you have ALWAYS given. God Bless.

Reasonable priceGeneral repairs & maintenance
LoriLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We love this place! Reliable, reasonable and kind!

General repairs & maintenanceOil change
Bill4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I have been taking my cars and trucks to McCannic’s Garage since they opened. I just recently went back for brakes. As always their service and price left me knowing I can trust my vehicles with them always. I can’t recommend them highly enough. It is great to have a trusted mechanic close to home. They will have my…

Reasonable priceGeneral repairs & maintenanceBrakes
Wade12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great people and quality repairs.

Great priceGeneral repairs & maintenance
Jamie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

The best family-owned business around! Fair prices and the explanations that Jamie provides are clear and concise and she has even remembered things about my car that I forgot. They are very kind and the work they do is unmatched. 10/10 highly recommend this business for all auto repairs!

General repairs & maintenanceOil change
MargoLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This family owned business is the real deal. Honest, hard-working Americans. You don't have to worry about being ripped off. They've always done an excellent job for my entire family over the years. THANK YOU MCCANNICS! ☺️

General repairs & maintenanceOil changeTire rotations
Megan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

LOVE LOVE LOVE McCannic's Garage!!!! Friendly, dependable, and accommodating.

General repairs & maintenanceWiper blade installationOil change
D5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

2 Brothers Matt & Ryan, plus their sister Jamie at the front desk, own & run this garage. Don't disregard Jamie, she has probably forgot more about cars then most guys will ever know. I can't say enough good things about the service I received today. They performed an oil & coolant change in about an hour for very…

General repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism
Rosetta7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We travel for work so knowing the hometown best or favorite is not an option. We just have to google what we need and hope for the best. We were so happy that we found McCannic’s, they are honest even if it cost them, that is a quality that I want in a mechanic above all else. The work they performed for us was done…

General repairs & maintenanceOil changeTires+ Punctuality+ Quality+ Professionalism
Oscar1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very helpful. Just passing though and helped us when they didn’t have to. Very thankful.

General repairs & maintenance+ Professionalism
MarkLocal Guide · 63 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Awesome customer service! You can't get better then this place. The most honest people I have ever dealt with! This is updated from my last visit a month ago. I won't go to another mechanic! The absolute best place to go for all your vehicle needs.

General repairs & maintenance
Alyssa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

General repairs & maintenance
James5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Auto maintenanceGeneral repairs & maintenance
CodyLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

General repairs & maintenance+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 50%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance14—
Oil change7—
Tires5—
Brakes2—

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