Experts Reviews · Company report
McCloud Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%94+24.5Value 15%95+14.5Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

McCloud Services

Cedar Rapids, IA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #129Position by Experts Score among all companies we track in this category. of 389 wildlife removal services · 5.0★ from 125 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.McCloud Services is better than 96% of wildlife removal services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.McCloud Services is better than 94% of wildlife removal services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.McCloud Services is better than —% of wildlife removal services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.McCloud Services is better than 95% of wildlife removal services.A
95
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.McCloud Services is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.McCloud Services is better than —% of wildlife removal services.–
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Reviews for your job

Customers hired McCloud Services for 8 kinds of job.

McCloud Services for rodent extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.28
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$79–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#80 / 293
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 28 Google reviews tagged “Rodent extermination” · showing 20

Teresa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Brad is A-1! He explained the whole process to me. He answered all of my questions. He educated me on all kinds of information about insects, rodents and pesticides. We are looking forward to having good pest control! Thank you, Brad!

Paid $160–180Reasonable priceRodent exterminationBug & insect extermination
havroth5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Boone did a great job taking care of the animals

Paid $200+Reasonable priceRodent extermination
Brooke1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Geoffrey is a pleasure to work with and very professional. Keeps us well informed and covered.

Not sureHornet & wasp exterminationRodent exterminationSpider extermination
Dee4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Our technician, Ben, is wonderful! He’s available whenever we need him, thorough & efficient. He explains things to us in easily understandable language.

Reasonable priceRodent extermination
Shawn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Boone does a fantastic job, thoroughly inspecting our warehouse and communicates with us. Highly recommend!

Great priceRodent extermination
Kristine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great service!

Not sureRodent exterminationGeneral pest inspectionAnt extermination
Danielle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Geoff is super nice and does a great job when comes in.

Not sureRodent extermination
Steph6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Boone is very thorough and takes extra time to do the job right.

Paid $60–80Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Tyler1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Have worked with Ben and Terminex/McCloud for several years. Treats us well! He cares about your service. Professional and friendly! Thanks for everything!!

Paid $80–100Reasonable priceRodent exterminationGeneral pest inspectionBug & insect extermination
celeste2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Ben has done a great job for us for years Highly recommend to anyone. Professional, friendly, and punctual.

Paid $80–100Reasonable priceRodent exterminationGeneral pest inspection
Stacy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Friendly service with attention to detail

Paid $200+Reasonable priceRodent exterminationGeneral pest inspection
Kaitlyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Ivan was professional, knowledgeable, and extremely thorough during the service visit. He took the time to explain everything clearly and made sure all my concerns were addressed. His attention to detail and friendly attitude made the entire experience stress-free. I truly appreciate his excellent customer service…

Paid $200+Reasonable priceRodent extermination
Amy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Full and friendly service for many years both in my home and in my workplace.

Paid $100–120Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
PuaLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Shared mice issue with the technician who check all space to see what could be the entry point of these varmints. Also trained me the proper placement of traps inside the house. PAppreciated the ability to call him back if the mice reappears.

Paid $100–120Reasonable priceRodent extermination
Jenny1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Very helpful and friendly, always does a great job and makes sure things are taken care of.

Paid $40–60Great priceRodent exterminationSpider exterminationGeneral pest inspection
Karen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Always very friendly and thorough.

Rodent extermination
Dixie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Very knowledgeable

Paid $1–20Not sureRodent extermination
KimLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Geoffrey is ALWAYS super nice , friendly and knowledgeable!

Not sureRodent extermination
Lisa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

He is super polite.

Paid $1–20Not sureRodent extermination
Bryan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Always great service and results.

Paid $80–100Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection

Show more rodent extermination reviews (8 more) →

Price

$86-21% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 26%Reasonable 48%Overpriced 2%Not sure 24%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection36$63–$128
Rodent extermination28$79–$323
Bug & insect extermination15$71–$139
Spider extermination9$61–$136
Ant extermination6$79–$246
Cockroach extermination4$81–$199
Home inspection3$71–$173
Hornet & wasp extermination3$83–$246

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