Analyzing 6,620,4796.6M ReviewsFor 18,44918.4K Experts

Experts Reviews · Company report
McCloud Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

McCloud Services

Fishers, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 121 wildlife removal services · 5.0★ from 139 Google reviews

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Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.McCloud Services is better than 99% of wildlife removal services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.McCloud Services is better than 99% of wildlife removal services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.McCloud Services is better than —% of wildlife removal services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.McCloud Services is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.McCloud Services is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.McCloud Services is better than —% of wildlife removal services.–
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Reviews for your job

Customers hired McCloud Services for 8 kinds of job.

McCloud Services for cockroach extermination

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Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$73–$203
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#37 / 70
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Cockroach extermination”

Jeremiah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Doug services a corporate account with 1,300,000 square feet. Does an excellent job. Checks in every treatment day scheduled. Quick to respond to messages. Makes great preventative suggestions.

Paid $200+Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
DorothyLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Doug was amazing and very informative. He was very kind and expressed no judgement. 10/10 would recommend

Great priceCockroach extermination
Kent3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

We at Indiana University of Indianapolis have had a great relationship with McLoud Services for several years. Barry Conrad has been our pest technician for the last couple years and provided great customer service, knowledge and experience in treatment for pest management.

Paid $200+Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Pamela2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Great communication and service! My technician Barry does an amazing job. He is very thorough and communicates very well.

Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Elijah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

James from McCloud Services does an amazing job representing the company and providing its services. He is always polite and professional, and he works quickly and effectively. I would absolutely recommend this service!

Hornet & wasp exterminationRodent exterminationSpider extermination
Michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The best customer service in the game! Shay is the best! Professional, on time, and always does a great job!

Paid $200+Great priceHornet & wasp exterminationRodent exterminationSpider extermination
ShawnLocal Guide · 2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Awesome and friendly guy

Not sureRodent exterminationGeneral pest inspectionCockroach extermination
Misty2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have always been satisfied with the work McCloud does especially James, it doesn't matter what I need he tries to help in any way he can. He is very much appreciated! 👏🏼

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
TracyLocal Guide · 329 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

No matter how hot it gets or freezing cold, he's always doing his job. He has great customer skills and when he clocks in he doesn't stop till the job is finished. He is really good at what he does you would be lucky to have him work for you.

Not sureHornet & wasp exterminationRodent exterminationSpider extermination
Betty1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Alec comes to RBS weekly to take care of our pest control needs and I would just like to say he is always pleasant and through!!! Any questions or concerns we might have he never hesitates to make sure we are informed as well happy before he leaves. I would recommend Alec for anyone's residential or commercial business needs! THANK YOU ALEC!!

Paid $200+Not sureRodent exterminationSpider exterminationGeneral pest inspection
MatthewLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Paid $60–80Not sureGeneral pest inspectionCockroach extermination

Price

$186+80% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 35%Overpriced 0%Not sure 35%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection35$61–$126
Rodent extermination19$68–$282
Bug & insect extermination15$68–$133
Spider extermination12$53–$128
Cockroach extermination11$73–$203
Hornet & wasp extermination10$73–$246
Ant extermination9$73–$246
Flea & mite extermination5$76–$323

Compare with

Premier Pest Control logoPremier Pest ControlExperts Score 98Fishers · 4.98★Kendall Pest Control // Pest & Rodent Control Services// logoKendall Pest Control // Pest & Rodent Control Services//Experts Score 97Fishers · 4.97★Pest Assassin logoPest AssassinExperts Score 95Fishers · 4.96★