How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%63+34.4Reliability 24%47+11.4Value 14%77+10.9Replies to reviews 7%100+7.1Craft & service penalty93−0.7Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCOREMcGann & Chester Towing and Heavy Duty
Munhall, PA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #124Position by Experts Score among all companies we track in this category. of 144 towing services · 4.6★ from 2,284 Google reviews
Report card
Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired McGann & Chester Towing and Heavy Duty for 8 kinds of job.
McGann & Chester Towing and Heavy Duty for local hauling
Clear ✕All 69 Google reviews tagged “Local hauling” · showing 60
Butch is terrific
Excellent service and experts at the wheel. Towed a whole school bus out to the sticks from Pittsburgh, and parked where I needed it, even in a difficult spot. They weren't my closest option, but gave me the best price and the best customer service.
Had an antique vehicle relocated by McGann & Chester Towing. Office employees were very polite and helpful in scheduling and updates. Driver was delayed a bit, but was very skilled at his trade and performed his duties professionally and safely.
Highly recommended.
Very courteous and friendly. I highly recommend this tow company. A++++ service.
You can always count on McGann & Chester. Broke down anywhere near Pittsburgh, PA, no matter what you drive, they have the equipment and professional staff to get you out of a jam! Fast, safe, and reliable. They’ll always be my first and only call!
Great service, rammed on tow. $250 for 5 mile tow!
Fast and professional
These guys are hands down the BEST!!! Called and they were there in less than 30mins
They promptly answer our calls and concerns. They care for our equipment. Their price is on point. Joie (heavy haul) and Talmin (flat bed) and arrive promptly and deliver in a timely manner. Both drivers are fantastic at finding destinations! Our array of customers often compliment their professionalism, driving…
Talmin was excellent from the time i was first on the phone and through the whole tow. What a personable guy! Truly made my day that was less than desirable a little bit better!
Everyone was professional and courteous. Genuinely impressed with our service.
Driver showed up in a timely manner & was quick to hook up & go. Great service
Fast, efficient, and friendly. These guys were successfully able to coordinate the fast transport of a 20’x8’ condex for me from Pittsburgh Pa to Rhode Island.
Very polite
Grieg was awesome!!!! Very helpful and friendly. Would recommend using.
I have been taking my company truck to be services here for the last 15 years. Though I've seen people come and go I can not say enough about these guys. Jason by far is the Best and an asset to your company. B.J. and Dave are great. Also assets to your company. These guys are always available to answer questions,…
Great customer service
Ford LN700 towed from Sewickley to our store. Great fast service and good pricing. Will use again for towing services. Thank you
Robert was the absolute best. He was patient kind and so very helpful. Robert did the magic getting my containers where they needed to go. Highly recommend this company and ask for Robert. 😊
My car was stuck in a parking garage. And they were the only ones willing to do the job! I appreciate everything they have done! My car is at the dealership!
Great company and my tow Driver was very prompt and professional
Had my classic car hauled to restorer for evaluation for sale. Chuck arrived within 15 minutes of appointment. He is very friendly and professional. He delivered the car promptly and safely. Pleasure doing business with McGann & Chester.
Guy came out super quick was cool to talk to as he hauled my van out to local ntb to get a tire fixed. I was happy overall he treated my vehicle nice too
Great
Good communications. Flexibility. Clear explanations. Good firm.
Great company and great, experienced drivers. Highly recommended.
Everyone I spoke to was very helpful! My car broke down on the way to work on a busy road, so it was very stressful. McGann & Chester Towing made it very simple to arrange a tow and get picked up. Thank you so much!
Flatbed service was fast, friendly. I would highly recommend them.
Fast , friendly, professional service.
Daphne is the best, give her a raise
I’ve heard some pretty bad things about this company, but it’s from people that park illegally and then have “trouble” getting their vehicle back, but they do a great job if you’re actually hiring them. I needed roadside assistance and they showed up earlier than quoted, which is great when you’re stranded on the side of the road.
I called for a tow to a body shop for repairs. And within a few hours my vehicle was there. they called before hand to make sure and confirm everything was correct no problems very professional definitely will use them again in the future if I ever need a tow
Had a container of my Boss abandoned by a driver they got it towed back to the place it was picked up at very prompt service!!!
Incredibly difficult to deal with. Absolute price gouging on a 3 mile tow then held vehicle hostage over a weekend with special rules. A complete disregard for customers because of their kickback deal with the city. Avoid them at all costs
Very professional and importantly prompt. Jay was there in twenty minutes after I had been waiting for another company for over an hour. He got me home in short order and safely. Will always call them first in the future
Very pleasant and polite
Excellent service. I called billy he sent the truck there in 15 minutes. The driver was very polite and professional. Great local family owned business. Thanks
Great service was sitting in the middle of an intersection with 2 toddlers on a 85 degree day. Called them and 15 mins later my vehicle was picked up and took it to the shop met with us and we was able to pay online also. Fantastic service very professional and understanding. Will work with you on how to pay. Very satisfied!
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Car towing | 299 | — |
| Special vehicle towing | 273 | — |
| Local hauling | 69 | — |
| Long distance hauling | 28 | — |
| Battery service | 17 | — |
| Car lockouts | 14 | — |
| Tire change | 8 | — |
| Battery | 6 | — |
