How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%96+6.8Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCOREMCT Carpet Care
Columbus, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 90 rug cleaning · 5.0★ from 1,251 Google reviews
Report card
Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired MCT Carpet Care for 7 kinds of job.
MCT Carpet Care for carpet steam cleaning
Clear ✕All 432 Google reviews tagged “Carpet steam cleaning” · showing 20
Best carpet cleaning that I have ever had.. Called last Friday and was scheduled within in a few days. Carpet looks brand new. I would highly recommend.
I couldn’t be happier with our experience with MCT Carpet Care! Technician Chris was absolutely fantastic—professional, thorough, and genuinely great to have in my home. He was punctual, explained everything clearly, and worked with impressive care and attention to detail from start to finish. Chris made sure every…
Came across this company after seeing their work and reviews online and was very impressed. Scheduled service with them and met with Chris. Awesome friendly guy. Answered all my questions and did a great job! Would recommend to anyone.
Great experience! Chris did an amazing job and went above and beyond. Will definitely be using them again.
Thank you so much Brian! Only took an hour for two rooms and made these 40-year-old severely pet stained carpets look new again! I have spent years trying and could never get stains out with a high-priced home cleaner or a rented one. Don't waste your time and money, go directly to what works. Highly recommend MCT Carpet Cleaners and Brian!
I had the greatest technician ever today. He did such a wonderful job on my couch and my carpet. This was my first time using this company and I will be recommending them to others. My tech did a very thorough job and was very professional. I really like this company I received great service for my money!!!!
I called MCT Carpet Care yesterday evening after my dog got sick throughout my entire bedroom while I was at work. They were able to get me scheduled in next day, which was really appreciative given the late call into the day. Chris called me early with another cancellation, was able to come sooner than the…
Very professional and friendly staff. Price was better than competitors.
MCT has always been the best. Brian was very careful and did a fantastic even on bad areas.
Excellent service from MCT Carpet Care! Brian was knowledgeable, professional, kind, and extremely helpful. We have tried larger companies, but the personalized service from a local, family-owned business truly speaks volumes. Special thanks to the manager John for making an exception and providing same-day service.…
Anthony was fantastic! I can see why there are all 5 star reviews. We will be using MCT going forward.
Bryan showed up on time and got the job done right. Very friendly and communicated the whole process well. Would recommend, thanks Bryan!
Bryan was amazing!! Very informative and thorough!! Will definitely use again!!
It was a pleasure meeting Allen, my wife has nothing but nice things to say about him. He is very outgoing and very professional. He does a great job and pays attention to the details. He takes the time to ensure the area is clean and all furniture is either moved or in risers. The carpet looks and smells like new.…
Hidden charges,don't take checks,huge surcharge for using credit & debit cards,& tell you nothing about that til time to pay, beaware
Chris was incredibly kind and thorough. Carpets smell and look amazing. Will definitely use MCT again in the future
We’ve used MCT several times over the years and there’s a reason we keep coming back! Allen has been our technician for the last couple of times and he’s awesome at explaining what he’s doing, giving suggestions and is never pushy or hard to work with. The service is great and our carpets and couch always look amazing. We’ll keep using MCT forever!
Great job 👏 👍 👌 🙌 Thank you Brian !!!! See you next time.
I extend my gratitude to Allen for his exceptional service. His inquisitive nature, attentive listening skills, and strong work ethic are commendable. I anticipate utilizing MCT's services again in the future.
What started out as a bad experience turned into a very good one. I initially had someone from the company come out to clean my bedroom floor and the guy ended up refusing to do it because I needed a moment to slide my bed over. He ended up leaving without providing service. I called the company very upset and told…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 432 | $158–$347 |
| General carpet cleaning | 276 | $153–$334 |
| Pet stain & odor removal | 211 | $139–$373 |
| Area rug cleaning | 111 | $163–$477 |
| Upholstery cleaning | 110 | $170–$340 |
| Mattress cleaning | 5 | — |
| Drapes & curtain cleaning | 2 | $213–$809 |
