How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%96+6.8Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCOREMCT Carpet Care
Columbus, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 90 rug cleaning · 5.0★ from 1,251 Google reviews
Report card
Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired MCT Carpet Care for 7 kinds of job.
MCT Carpet Care for carpet steam cleaning
Clear ✕All 432 Google reviews tagged “Carpet steam cleaning” · showing 40
Best carpet cleaning that I have ever had.. Called last Friday and was scheduled within in a few days. Carpet looks brand new. I would highly recommend.
I couldn’t be happier with our experience with MCT Carpet Care! Technician Chris was absolutely fantastic—professional, thorough, and genuinely great to have in my home. He was punctual, explained everything clearly, and worked with impressive care and attention to detail from start to finish. Chris made sure every…
Came across this company after seeing their work and reviews online and was very impressed. Scheduled service with them and met with Chris. Awesome friendly guy. Answered all my questions and did a great job! Would recommend to anyone.
Great experience! Chris did an amazing job and went above and beyond. Will definitely be using them again.
Thank you so much Brian! Only took an hour for two rooms and made these 40-year-old severely pet stained carpets look new again! I have spent years trying and could never get stains out with a high-priced home cleaner or a rented one. Don't waste your time and money, go directly to what works. Highly recommend MCT Carpet Cleaners and Brian!
I had the greatest technician ever today. He did such a wonderful job on my couch and my carpet. This was my first time using this company and I will be recommending them to others. My tech did a very thorough job and was very professional. I really like this company I received great service for my money!!!!
I called MCT Carpet Care yesterday evening after my dog got sick throughout my entire bedroom while I was at work. They were able to get me scheduled in next day, which was really appreciative given the late call into the day. Chris called me early with another cancellation, was able to come sooner than the…
Very professional and friendly staff. Price was better than competitors.
MCT has always been the best. Brian was very careful and did a fantastic even on bad areas.
Excellent service from MCT Carpet Care! Brian was knowledgeable, professional, kind, and extremely helpful. We have tried larger companies, but the personalized service from a local, family-owned business truly speaks volumes. Special thanks to the manager John for making an exception and providing same-day service.…
Anthony was fantastic! I can see why there are all 5 star reviews. We will be using MCT going forward.
Bryan showed up on time and got the job done right. Very friendly and communicated the whole process well. Would recommend, thanks Bryan!
Bryan was amazing!! Very informative and thorough!! Will definitely use again!!
It was a pleasure meeting Allen, my wife has nothing but nice things to say about him. He is very outgoing and very professional. He does a great job and pays attention to the details. He takes the time to ensure the area is clean and all furniture is either moved or in risers. The carpet looks and smells like new.…
Hidden charges,don't take checks,huge surcharge for using credit & debit cards,& tell you nothing about that til time to pay, beaware
Chris was incredibly kind and thorough. Carpets smell and look amazing. Will definitely use MCT again in the future
We’ve used MCT several times over the years and there’s a reason we keep coming back! Allen has been our technician for the last couple of times and he’s awesome at explaining what he’s doing, giving suggestions and is never pushy or hard to work with. The service is great and our carpets and couch always look amazing. We’ll keep using MCT forever!
Great job 👏 👍 👌 🙌 Thank you Brian !!!! See you next time.
I extend my gratitude to Allen for his exceptional service. His inquisitive nature, attentive listening skills, and strong work ethic are commendable. I anticipate utilizing MCT's services again in the future.
What started out as a bad experience turned into a very good one. I initially had someone from the company come out to clean my bedroom floor and the guy ended up refusing to do it because I needed a moment to slide my bed over. He ended up leaving without providing service. I called the company very upset and told…
Great service, very affordable. Outstanding customer service and thorough cleaning job. Recommend wholeheartedly.
Brian was here right on time and did a wonderful jo Brian was courteous and professional, will definetly have them back again. Very happy! Tony Worthington
Great company! Stanley Steamer canceled day of on us and I quickly googled other carpet cleaners around Columbus, MCT popped up first and they could get me in the same day. So grateful for them! The receptionist was very friendly and helpful and the technician Brian did a great job! Will be using and recommending this company in the future!
Bryan and Allen were cool as hell and did a great job. We had pet odor and they were able to assess what was necessary to clean the space and remove the smell. They were professional, quick, and very effective. We will certainly be calling them back again when we need more carpet cleaned.
What a great experience! I no longer smell the odor my pup left behind when she was sick. Fantastic price and Brian was very professional and explained everything in advance. Highly recommend.
Brian did an amazing job with my carpet today. Best it's ever looked. Thank you.
Good price and great service. My carpets look fantastic. Technician did a nice job.
Allen did a fantastic job! Carpet is clean and the “lovely” smells from pets are gone. Will definitely have him out again.
bryan was excellent very efficient and professional was done in no time couch looks great rugs look great. Would recommend this five stars for sure.
Chris did an amazing job! He was pleasant, on time and provided excellent service.
Our carpets were way overdue for some processional cleaning and Brian and MCT Carpet did an amazing job!! We are so happy with how nice they turned out.
Great customer service. Chris was the technician who serviced my home. I was notified 45 minutes prior to his arrival. Didn't take long to clean the carpet. I definitely will be using this company again! Updated 2026. This is the second time I've had MCT come to my home. My tech this time was Brian. He was prompt,…
Fantastic! Brian came out and removed all the deep stains in the carpet from bedroom and office. Very professional! Great customer service, we were accommodated same day.
Friendly team, great work & a fair price. Will absolutely be using them again!
The entire 2 BHK was completed in about 30–40 minutes. While this may appear to be efficient time utilization, I don’t believe it was achieved without compromising on quality. I understand that winter may not be the best season, as it took more than 3–4 hours for the surfaces to fully dry. However, the main reason…
Allen did a great job for us in a pinch. Very polite, rug is super clean. Thanks!!
Antony and brian you guys did an amazing job 🫶🏼
Bryan is the man!!!! Professional, quick and thorough!
Bryan Hodge was fabulous. He was so professional and friendly. He went out of his way to make me comfortable. My carpet looks Amazing!! Thanks Bryan!!
Bryan was amazing with the cleaning of the carpets! Super nice guy and was actually very nice to talk to while he was around/working. 10/10 service to say the least.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 432 | $158–$347 |
| General carpet cleaning | 276 | $153–$334 |
| Pet stain & odor removal | 211 | $139–$373 |
| Area rug cleaning | 111 | $163–$477 |
| Upholstery cleaning | 110 | $170–$340 |
| Mattress cleaning | 5 | — |
| Drapes & curtain cleaning | 2 | $213–$809 |
