How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%96+6.8Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCOREMCT Carpet Care
Columbus, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 90 rug cleaning · 5.0★ from 1,251 Google reviews
Report card
Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired MCT Carpet Care for 7 kinds of job.
MCT Carpet Care for carpet steam cleaning
Clear ✕All 432 Google reviews tagged “Carpet steam cleaning” · showing 140
Best carpet cleaning that I have ever had.. Called last Friday and was scheduled within in a few days. Carpet looks brand new. I would highly recommend.
I couldn’t be happier with our experience with MCT Carpet Care! Technician Chris was absolutely fantastic—professional, thorough, and genuinely great to have in my home. He was punctual, explained everything clearly, and worked with impressive care and attention to detail from start to finish. Chris made sure every…
Came across this company after seeing their work and reviews online and was very impressed. Scheduled service with them and met with Chris. Awesome friendly guy. Answered all my questions and did a great job! Would recommend to anyone.
Great experience! Chris did an amazing job and went above and beyond. Will definitely be using them again.
Thank you so much Brian! Only took an hour for two rooms and made these 40-year-old severely pet stained carpets look new again! I have spent years trying and could never get stains out with a high-priced home cleaner or a rented one. Don't waste your time and money, go directly to what works. Highly recommend MCT Carpet Cleaners and Brian!
I had the greatest technician ever today. He did such a wonderful job on my couch and my carpet. This was my first time using this company and I will be recommending them to others. My tech did a very thorough job and was very professional. I really like this company I received great service for my money!!!!
I called MCT Carpet Care yesterday evening after my dog got sick throughout my entire bedroom while I was at work. They were able to get me scheduled in next day, which was really appreciative given the late call into the day. Chris called me early with another cancellation, was able to come sooner than the…
Very professional and friendly staff. Price was better than competitors.
MCT has always been the best. Brian was very careful and did a fantastic even on bad areas.
Excellent service from MCT Carpet Care! Brian was knowledgeable, professional, kind, and extremely helpful. We have tried larger companies, but the personalized service from a local, family-owned business truly speaks volumes. Special thanks to the manager John for making an exception and providing same-day service.…
Anthony was fantastic! I can see why there are all 5 star reviews. We will be using MCT going forward.
Bryan showed up on time and got the job done right. Very friendly and communicated the whole process well. Would recommend, thanks Bryan!
Bryan was amazing!! Very informative and thorough!! Will definitely use again!!
It was a pleasure meeting Allen, my wife has nothing but nice things to say about him. He is very outgoing and very professional. He does a great job and pays attention to the details. He takes the time to ensure the area is clean and all furniture is either moved or in risers. The carpet looks and smells like new.…
Hidden charges,don't take checks,huge surcharge for using credit & debit cards,& tell you nothing about that til time to pay, beaware
Chris was incredibly kind and thorough. Carpets smell and look amazing. Will definitely use MCT again in the future
We’ve used MCT several times over the years and there’s a reason we keep coming back! Allen has been our technician for the last couple of times and he’s awesome at explaining what he’s doing, giving suggestions and is never pushy or hard to work with. The service is great and our carpets and couch always look amazing. We’ll keep using MCT forever!
Great job 👏 👍 👌 🙌 Thank you Brian !!!! See you next time.
I extend my gratitude to Allen for his exceptional service. His inquisitive nature, attentive listening skills, and strong work ethic are commendable. I anticipate utilizing MCT's services again in the future.
What started out as a bad experience turned into a very good one. I initially had someone from the company come out to clean my bedroom floor and the guy ended up refusing to do it because I needed a moment to slide my bed over. He ended up leaving without providing service. I called the company very upset and told…
Great service, very affordable. Outstanding customer service and thorough cleaning job. Recommend wholeheartedly.
Brian was here right on time and did a wonderful jo Brian was courteous and professional, will definetly have them back again. Very happy! Tony Worthington
Great company! Stanley Steamer canceled day of on us and I quickly googled other carpet cleaners around Columbus, MCT popped up first and they could get me in the same day. So grateful for them! The receptionist was very friendly and helpful and the technician Brian did a great job! Will be using and recommending this company in the future!
Bryan and Allen were cool as hell and did a great job. We had pet odor and they were able to assess what was necessary to clean the space and remove the smell. They were professional, quick, and very effective. We will certainly be calling them back again when we need more carpet cleaned.
What a great experience! I no longer smell the odor my pup left behind when she was sick. Fantastic price and Brian was very professional and explained everything in advance. Highly recommend.
Brian did an amazing job with my carpet today. Best it's ever looked. Thank you.
Good price and great service. My carpets look fantastic. Technician did a nice job.
Allen did a fantastic job! Carpet is clean and the “lovely” smells from pets are gone. Will definitely have him out again.
bryan was excellent very efficient and professional was done in no time couch looks great rugs look great. Would recommend this five stars for sure.
Chris did an amazing job! He was pleasant, on time and provided excellent service.
Our carpets were way overdue for some processional cleaning and Brian and MCT Carpet did an amazing job!! We are so happy with how nice they turned out.
Great customer service. Chris was the technician who serviced my home. I was notified 45 minutes prior to his arrival. Didn't take long to clean the carpet. I definitely will be using this company again! Updated 2026. This is the second time I've had MCT come to my home. My tech this time was Brian. He was prompt,…
Fantastic! Brian came out and removed all the deep stains in the carpet from bedroom and office. Very professional! Great customer service, we were accommodated same day.
Friendly team, great work & a fair price. Will absolutely be using them again!
The entire 2 BHK was completed in about 30–40 minutes. While this may appear to be efficient time utilization, I don’t believe it was achieved without compromising on quality. I understand that winter may not be the best season, as it took more than 3–4 hours for the surfaces to fully dry. However, the main reason…
Allen did a great job for us in a pinch. Very polite, rug is super clean. Thanks!!
Antony and brian you guys did an amazing job 🫶🏼
Bryan is the man!!!! Professional, quick and thorough!
Bryan Hodge was fabulous. He was so professional and friendly. He went out of his way to make me comfortable. My carpet looks Amazing!! Thanks Bryan!!
Bryan was amazing with the cleaning of the carpets! Super nice guy and was actually very nice to talk to while he was around/working. 10/10 service to say the least.
Carpets cleaned looks amazing I’m so happy with the experience highly recommend
Allen is the best!!
Bryan was very professional and considerate and paid attention to detail done a very good job treated it like his own definitely 10 out of 10 I will be using them again (AND IT SMELLS SO SO GOOD .
My technician Brian did a great job on my carpet. I had my living room and hallway cleaned. I have lived in my apartment for 7 years so you can imagine how soiled a carpet with high traffic can become. Especially with 3 grandchildren and a small dog. He was able to remove the stains and get it pretty clean for it…
Bryan was punctual, and courteous, and worked his butt off to get our carpets in tip top shape again and it smells amazing in here. Definitely will refer him to family and friends.
I had a great experience with MCT. Good communication, before and during service. Technician was friendly, knowledgeable and helpful. Service provided went above my expectations. My white carpet is CLEAN
Chris was amazing and cleaned our stairs in 10 mins and made them brand new again!
Bryan was terrific. Arrived on time, worked to get out stains, even those that didn’t come out right away. My carpet looks like new!!!
Brian is a very committed cleaner. He did amazing cleaning my house today. Great Job!! . will do some referrals .
Bryan was fantastic. We have 3 kids and a dog and our carpet hadn’t been cleaned in 5 years. To say it was over due is an understatement. He did an amazing job at cleaning and bringing the carpet back to life. We had 4 bedrooms, stairs, hall and a living room cleaned. We will definitely be using MCT again for our annual clean.
Bryan was great, kind, and professional!
Bryan was great, efficient, and knowledgeable. Carpets are now refreshed.
Always fabulous to work with, easy to schedule and carpets look and smell amazing. Bryan was fantastic!
Wonderful service! Thank you Bryan for the call ahead and for making our carpets look like new!
Chris you did such a fantastic job on my carpets, furniture and car . I cant thank you enough for getting the dog pee smell out of the carpet as well as the seat in my car. The deodorizer smelled so good and the Scotchgarde was a great idea. Also Matthew and I think you have a great personality and made the whole…
Aleen cleaned my commercial carpets and did an awesome job! The carpets look much better! The lady who worked with me for scheduling was funny and fun (I’m sorry I missed her name) and John was quick and helpful with getting a quote quickly! They were well priced and served my needs excellently. Thank you.
We have had multiple companies come out to our house to do carpet cleaning in the past few years and this company did it better than any of the others we’ve used in the past. Very friendly and professional people. Recommend anyone uses MCT over these overpriced big companies that do poor quality and rob you basically.
Great quality carpet cleaning. Chris was punctual, friendly, and explained the process clearly.
Wow! Incredibly impressed with MCT Carpet Care. My carpet looks the best it has ever looked, like brand new. I’ve not ever experienced these results with previous companies. Chris was exceptionally knowledgeable, efficient and thorough. He takes pride in his work, and rightfully so. Highly recommend MCT and will most definitely be using them again!
Chris was great very personable carpets look brand new we will be contacting again for any future needs. Thank you for fast and efficient service🤙🏼
We had Chris come to our workplace to clean the carpets, and the results were outstanding. From start to finish, the service was professional, efficient, and thorough. The carpets look brand new—it's like a complete transformation. You can tell they take pride in their work and care about customer satisfaction.…
Allen was EXCELLENT!!! Extremely personable and did a tremendous job with our carpet! We'll use MCT again and request Allen!
Our carpets were in really rough shape. These guys are the real deal. There’s a reason they are so highly recommended. I had stains from my dog all over and I was shocked after they finished. They looked amazing! My condo smells great and I’m not embarrassed of my carpets anymore. I have had my carpets cleaned in…
Anthony Rains of Mct carpet care did a outstanding job and deserves recognition. He is a keeper that truly cares about his performance. My hat is off to him
Bryan did an absolutely amazing job with cleaning the spots from our carpet, would recommend
Chris was amazing and super professional. Had so much knowledge that he was willing to share! Definitely going to recommend this company!
Brian did a great job and I'll have MCT back again. Excellent job.
Technician was Brian it an awesome job would recommend him to all of my family A take a picture of the best part which is in here high traffic. Error didn’t come as clean, but
MCT impressed me from the minute I called to set up my appointment. They were out within 2 days and accommodated my working schedule. Their price, attention to detail and customer service exceeded expectations. Anthony put on shoe coverings when he entered, did an amazing job cleaning 2 bedroom carpets/stairs and…
Chris did an awesome job ! Highly recommend..Best part they came out the next day.
Very thorough and explained the process!
Brian came out and cleaned my carpets perfectly!!!! Couldn’t ask for anyone better. Brian was very professional and efficient. Very respectful, cares about his customers and truly shows he wants to do the best for you! Would recommend Brian and MCT Carpet Care any day!
Great service from Allen. He was professional and very accommodating. Will definitely use them again in the Fall.
What a wonderful experience Anthony gave. He is very polite and he cleaned my carpets beautifully. I will defiantly use this company and will refer them. I am very pleased. 😊
Chris and RJ did a great job!
Great cleaning service. Quick and effective. Thanks Bryan, great work!
Allen was great!
Bryan & Anthony did a great job. They are the BEST! GOAT carpet cleaners👍👍👍👍👍
Bryan did an excellent job cleaning our carpets. I was worried that the pet stains from the past year wouldn’t come up, but our carpet really does look brand new. We’ll be using MCT in the future!
Bryan did an exceptional job with our carpets, upholstery and area rug! He is so knowledgeable and highly skilled!! He treated my home with care and meticulously cleaned the problem areas. I will only hire MCT for our carpet care!! MCT was courteous and professional on the phone and scheduled Bryan to come out the…
The company had availability very soon after I called to schedule carpet cleaning. Bryan called ahead of arriving, showed up when he said he would, did a great job, and conversed very nicely with my mother and I. We are so appreciative of this company and Bryan! Would use them again!
Chris did amazing job will continue to use MCT forever, top notch performance!!
Bryan did awesome job highly recommend MCT
Allen was kind and professional. He did an excellent job and our carpet looks incredible. 10/10 service from start to finish at an affordable price.
Bryan was amazing, super efficient and thorough in his work! Also very friendly. Thanks Bryan!!
Allen did a great job!! He was very kind and my carpet and chairs look and smell wonderful!
Bryan was very friendly and professional. Quality of work was excellent. Carpet looks fantastic. Highly recommend MCT Carpet Cleaning!
Excellent service and results. Will definitely use this again!
Very friendly and fast
Allen was amazing. Super friendly and my carpets look better than new. Highly recommend MCT Carpet Care, you will not be disappointed
Bryan did such a great job! The carpet her was working with definitely has seen better days and he made it look just like new!
Bryan was a very nice man :)
Allen was amazing! He came on time, took care of all designated areas, was super sweet and polite. I'm happy with quality of his work, he took time to explain things and provided some useful tips. 10/10 would certainly recommend.
Allen was great
My carpets were a total mess! MCT Carpet did an Amazing job getting them back to looking like before! Allen did an Awesome job! Highly recommend! Will continue to use this company!
Allen was awesome!
Bryan did a great job with my stairwell carpet, smells super fresh and most stains seem to be gone! Average price but hospitality was sincere!
Bryan did a great job. He was very nice and professional. Carpet and couch look so much better.
Excellent job! Allen was very courteous, friendly, professional, & engaging. We highly recommend. 12X15 area rug with dog urine accident. Rug looks like new! Thank you!
This was the best experience! Chris was so great, he had awesome recommendations for spots where our dogs spend time, removed a rust stain from our carpet, and even told us about a tile cleaning service we are going to schedule in the future! We can’t wait to schedule our next cleaning! 10 stars!
We have had MTC clean our carpets twice for all three floors and we will the next time. Bryan was on time, courteous, and professional. Best of all the results he achieved are excellent. This service is high quality and an excellent value. D. Schwieger
Service provided by Mr. Allen Rains was excellent . Carpet turned out amazing . We have always used this company for carpet cleaning and have always been very impressed with the quality of service. Name on this account is James McElaney . Thank you
Bryan was on time, did a very professional job and cared about how I thought the carpets turned out. Highly recommend.
Came on time and got the job done. Couch looking very good no stains or anything
Bryan and MCT Carpet did an amazing job with my excessive and over-abundant dried pet waste in my carpet and left it looking brand new. Will use again for sure!
Bryan was on time and very professional. Really easy to talk to and explained about method of steam cleaning carpet. He’s an asset to your company. Good guy.”)
Bryan did a fantastic job on the carpet stairs! Carpet looks brand new! Thank you!
Bryan came to clean my RV before the winter comes. After a summer of fun with the kids on the beach- it was beyond ready! What an excellent job Bryan did! So happy with the results! I should have took before and after photos! Looks like new and ready to hit the road again! Thanks Bryan! We’ll be calling you…
My guy bryan did a really great job I will using this company again thank you
Bryan did an excellent job
Bryan did an outstanding job. He arrived on time and was very professional. Our carpets hadn’t been cleaned for a while and with large dogs and a remodel, the carpet was very dirty. Bryan worked very hard to get as close to the original color as possible. I am pleased with the outcome and will definitely call him back to do the basement carpets.
Brian was great to work with. Was able to show up early and finished quickly. Very professional!
Bryan is very personable and respectful. Naturally he is a professional. I would recommend MCT carpet cleaning to anyone else that I know.
Wonderful experience with this company from start to finish. Very easy to schedule, had an appointment exactly when I needed it. Bryan did a great job, the carpets are like new. He was very professional and polite while he was here. Would definitely use again!
Brian did a great job. Carpets look new again
Brian did a fantastic job on our carpets. He takes great pride in his work and is very knowledgeable. Company has remarkable customer service and very reasonable prices. Will definitely use MCT again.
Bryan did a fantastic job. Went above and beyond to accommodate our needs. I will recommend to my friends. That lady who answered the phone was very friendly and accommodating too!
Bryan was very helpful and did a wonderful job! Would recommend and would use again!
Bryan did an excellent job cleaning the carpets in my home, they look brand new! He was very personable, informative, provided great service and was prompt (even arrived early after confirming ok to do so). I highly recommend MCT and Bryan
Lived in my place for 3 years now and my carpet was a bit embarrassing & I really was concerned about the smell from my dog more than anything. Bryan did a great job and left my carpet smelling great and looks even better!
Bryan did an amazing job!
The carpet done by Chris looks great
I can’t say enough about Chris! Very personable and very thorough! He took his time and my carpets and couch look awesome! I had a tough spot and it’s gone!!! I would absolutely recommend MCT Carpet Care to all that love clean carpets!
Chris was super friendly and did a wonderful job cleaning my carpets! I will for sure use them again.
Chris let us know he was on his way and arrived on time. He was fast, thorough and professional. Carpets look like new!
Outstanding service. They were here on time, did the work with no excuses, and wow, what a great job. Will be happy to have Chris and Anthony back at any time.
Chris and Anthony did an awesome job on all the carpet in my house and the throw rugs! Would definitely have them back again!
Great work. Really appreciate the customer service and prompt responses
Great job and efficient
Arrived on time - friendly, neat, careful and efficient. Allen was very committed to doing a good job. He used corner guards to protect paint from hose abrasion and was careful to wipe up any excess water from hard flooring adjacent to the carpeted areas he cleaned. It’s not often that people do “complete” work…
Allen was amazing very friendly his work was amazing professionally done.
Omg! What an amazing company! Alan was unbelievable! He was professional, knowledgeable and so kind. He worked really hard to help get a major stain out of our carpet and now it looks like there was never a stain to begin with. Will be using this company again and asking for ALAN!!!
Bryan did a great job cleaning the carpet on my stairs, I am satisfied!
Bryan was great I’m very professional and thorough asset to the company
Allen did great job so very happy with results! Ty!
Bryan was so friendly and professional. my carpets look new!!! thank so much! will do this more again!!!
Bryan was very nice to work with. The carpet looks great. He was on time and courteous. We will definitely call MCT Carpet Care when we need our carpets cleaned.
Tech was very nice, my dogs loved him. Carpet looks great
Outstanding. Professional and quick service. The carpet looked like brand new. I highly recommend them.
Our first time using this company. Very impressed. Our carpets look brand new. Bryan our technician exceeded our expectations. MCT carpet care is the only carpet cleaner in my contacts now. We will use and recommend MCT carpet care.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 432 | $158–$347 |
| General carpet cleaning | 276 | $153–$334 |
| Pet stain & odor removal | 211 | $139–$373 |
| Area rug cleaning | 111 | $163–$477 |
| Upholstery cleaning | 110 | $170–$340 |
| Mattress cleaning | 5 | — |
| Drapes & curtain cleaning | 2 | $213–$809 |
