How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%96+6.8Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCOREMCT Carpet Care
Columbus, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 90 rug cleaning · 5.0★ from 1,251 Google reviews
Report card
Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired MCT Carpet Care for 7 kinds of job.
MCT Carpet Care for general carpet cleaning
Clear ✕All 277 Google reviews tagged “General carpet cleaning” · showing 40
Our technician, Chris Altman, was efficient and did an excellent job. We had pet stains from a dog that was sick. I would use this company again.
I called MCT Carpet Care yesterday evening after my dog got sick throughout my entire bedroom while I was at work. They were able to get me scheduled in next day, which was really appreciative given the late call into the day. Chris called me early with another cancellation, was able to come sooner than the…
Anthony came out today and did an AMAZING job I didn’t think the stains were going to come out and the carpet is so old but it looks so good and almost brand new 🤩
Very professional and friendly staff. Price was better than competitors.
Excellent service from MCT Carpet Care! Brian was knowledgeable, professional, kind, and extremely helpful. We have tried larger companies, but the personalized service from a local, family-owned business truly speaks volumes. Special thanks to the manager John for making an exception and providing same-day service.…
Anthony was so kind and helpful. The carpets mom and smell great, I’d recommend them 100%.
Great service, very affordable. Outstanding customer service and thorough cleaning job. Recommend wholeheartedly.
Great customer service. Chris was the technician who serviced my home. I was notified 45 minutes prior to his arrival. Didn't take long to clean the carpet. I definitely will be using this company again! Updated 2026. This is the second time I've had MCT come to my home. My tech this time was Brian. He was prompt,…
ABSOLUTELY AMAZING. Great communication, amazing service and results. Thank you MCT and Chris and extra thanks to you from the other crew onsite!
Brian and Anthony were great to work with. Were right on time, extremely personable, and got the job done quick and the carpet looks brand new and smells even better!
Chris was amazing and cleaned our stairs in 10 mins and made them brand new again!
Brian is a very committed cleaner. He did amazing cleaning my house today. Great Job!! . will do some referrals .
MCT impressed me from the minute I called to set up my appointment. They were out within 2 days and accommodated my working schedule. Their price, attention to detail and customer service exceeded expectations. Anthony put on shoe coverings when he entered, did an amazing job cleaning 2 bedroom carpets/stairs and…
Chris did an awesome job ! Highly recommend..Best part they came out the next day.
Very thorough and explained the process!
Great work and nice young man excellent job
My carpets were a total mess! MCT Carpet did an Amazing job getting them back to looking like before! Allen did an Awesome job! Highly recommend! Will continue to use this company!
This was the best experience! Chris was so great, he had awesome recommendations for spots where our dogs spend time, removed a rust stain from our carpet, and even told us about a tile cleaning service we are going to schedule in the future! We can’t wait to schedule our next cleaning! 10 stars!
Came on time and got the job done. Couch looking very good no stains or anything
My guy bryan did a really great job I will using this company again thank you
Bryan was very helpful and did a wonderful job! Would recommend and would use again!
Bryan did an amazing job!
I can’t say enough about Chris! Very personable and very thorough! He took his time and my carpets and couch look awesome! I had a tough spot and it’s gone!!! I would absolutely recommend MCT Carpet Care to all that love clean carpets!
Omg! What an amazing company! Alan was unbelievable! He was professional, knowledgeable and so kind. He worked really hard to help get a major stain out of our carpet and now it looks like there was never a stain to begin with. Will be using this company again and asking for ALAN!!!
Great experience overall! Bryan was professional and polite. Our carpets look brand new, and the pet odor is gone. Thank you!
Outstanding. Professional and quick service. The carpet looked like brand new. I highly recommend them.
Very friendly and professional explained everything glad I found them will have them back
Bryan was fantastic! He was upfront about the price and about what he would be doing to the carpet. He arrived on time and was very professional. I will definitely be calling MCT again.
Brian was excellent! Great customer service; addressed specific needs such as pet stains; used good smelling products.
Allen was so nice! Carpets look great, customer service was awesome. Thank you!
From just the beginning of this experience this company has just been amazing. I called just last night. Mct got me on schedule for the next day!!! The technician Allen called me 30 minutes ahead of time, once upon arrival he got here explaining very truly on what he was going to do, very knowledgeable Ýõûňğ…
Allen called to let me know his arrival time. He verified areas and got to work! He let me know the process & approximate drying time. Carpets good amazing and Allen's positive energy was a great ! Thank you
We had Brian come and clean our carpet and he did such an excellent job! Was very nice and very professional!
Allen Rains did a fantastic job! Would highly recommend. Got spots out I thought would never come out!
They did really good cleaning our carpet it used to be so dirty because of the baby's juice and milk and now we can walk on the floor and not feel sticky because of the juice and milk stains.
Very friendly, professional, and helpful!
Bryan did an excellent excellent job cleaning our carpet!
I must admit! Wow! The white carpet had some stains that I thought would not come out. But lo and behold it did! Fantastic work by Chris. A pleasure working with you. We’ll be return customers.
Allen was awesome 👌🏻
Allen was awesome, quick, and friendly!!! Thank you MCT!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 432 | $158–$347 |
| General carpet cleaning | 276 | $153–$334 |
| Pet stain & odor removal | 211 | $139–$373 |
| Area rug cleaning | 111 | $163–$477 |
| Upholstery cleaning | 110 | $170–$340 |
| Mattress cleaning | 5 | — |
| Drapes & curtain cleaning | 2 | $213–$809 |
