How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%96+6.8Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCOREMCT Carpet Care
Columbus, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 90 rug cleaning · 5.0★ from 1,251 Google reviews
Report card
Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired MCT Carpet Care for 7 kinds of job.
MCT Carpet Care for general carpet cleaning
Clear ✕All 277 Google reviews tagged “General carpet cleaning” · showing 120
Our technician, Chris Altman, was efficient and did an excellent job. We had pet stains from a dog that was sick. I would use this company again.
I called MCT Carpet Care yesterday evening after my dog got sick throughout my entire bedroom while I was at work. They were able to get me scheduled in next day, which was really appreciative given the late call into the day. Chris called me early with another cancellation, was able to come sooner than the…
Anthony came out today and did an AMAZING job I didn’t think the stains were going to come out and the carpet is so old but it looks so good and almost brand new 🤩
Very professional and friendly staff. Price was better than competitors.
Excellent service from MCT Carpet Care! Brian was knowledgeable, professional, kind, and extremely helpful. We have tried larger companies, but the personalized service from a local, family-owned business truly speaks volumes. Special thanks to the manager John for making an exception and providing same-day service.…
Anthony was so kind and helpful. The carpets mom and smell great, I’d recommend them 100%.
Great service, very affordable. Outstanding customer service and thorough cleaning job. Recommend wholeheartedly.
Great customer service. Chris was the technician who serviced my home. I was notified 45 minutes prior to his arrival. Didn't take long to clean the carpet. I definitely will be using this company again! Updated 2026. This is the second time I've had MCT come to my home. My tech this time was Brian. He was prompt,…
ABSOLUTELY AMAZING. Great communication, amazing service and results. Thank you MCT and Chris and extra thanks to you from the other crew onsite!
Brian and Anthony were great to work with. Were right on time, extremely personable, and got the job done quick and the carpet looks brand new and smells even better!
Chris was amazing and cleaned our stairs in 10 mins and made them brand new again!
Brian is a very committed cleaner. He did amazing cleaning my house today. Great Job!! . will do some referrals .
MCT impressed me from the minute I called to set up my appointment. They were out within 2 days and accommodated my working schedule. Their price, attention to detail and customer service exceeded expectations. Anthony put on shoe coverings when he entered, did an amazing job cleaning 2 bedroom carpets/stairs and…
Chris did an awesome job ! Highly recommend..Best part they came out the next day.
Very thorough and explained the process!
Great work and nice young man excellent job
My carpets were a total mess! MCT Carpet did an Amazing job getting them back to looking like before! Allen did an Awesome job! Highly recommend! Will continue to use this company!
This was the best experience! Chris was so great, he had awesome recommendations for spots where our dogs spend time, removed a rust stain from our carpet, and even told us about a tile cleaning service we are going to schedule in the future! We can’t wait to schedule our next cleaning! 10 stars!
Came on time and got the job done. Couch looking very good no stains or anything
My guy bryan did a really great job I will using this company again thank you
Bryan was very helpful and did a wonderful job! Would recommend and would use again!
Bryan did an amazing job!
I can’t say enough about Chris! Very personable and very thorough! He took his time and my carpets and couch look awesome! I had a tough spot and it’s gone!!! I would absolutely recommend MCT Carpet Care to all that love clean carpets!
Omg! What an amazing company! Alan was unbelievable! He was professional, knowledgeable and so kind. He worked really hard to help get a major stain out of our carpet and now it looks like there was never a stain to begin with. Will be using this company again and asking for ALAN!!!
Great experience overall! Bryan was professional and polite. Our carpets look brand new, and the pet odor is gone. Thank you!
Outstanding. Professional and quick service. The carpet looked like brand new. I highly recommend them.
Very friendly and professional explained everything glad I found them will have them back
Bryan was fantastic! He was upfront about the price and about what he would be doing to the carpet. He arrived on time and was very professional. I will definitely be calling MCT again.
Brian was excellent! Great customer service; addressed specific needs such as pet stains; used good smelling products.
Allen was so nice! Carpets look great, customer service was awesome. Thank you!
From just the beginning of this experience this company has just been amazing. I called just last night. Mct got me on schedule for the next day!!! The technician Allen called me 30 minutes ahead of time, once upon arrival he got here explaining very truly on what he was going to do, very knowledgeable Ýõûňğ…
Allen called to let me know his arrival time. He verified areas and got to work! He let me know the process & approximate drying time. Carpets good amazing and Allen's positive energy was a great ! Thank you
We had Brian come and clean our carpet and he did such an excellent job! Was very nice and very professional!
Allen Rains did a fantastic job! Would highly recommend. Got spots out I thought would never come out!
They did really good cleaning our carpet it used to be so dirty because of the baby's juice and milk and now we can walk on the floor and not feel sticky because of the juice and milk stains.
Very friendly, professional, and helpful!
Bryan did an excellent excellent job cleaning our carpet!
I must admit! Wow! The white carpet had some stains that I thought would not come out. But lo and behold it did! Fantastic work by Chris. A pleasure working with you. We’ll be return customers.
Allen was awesome 👌🏻
Allen was awesome, quick, and friendly!!! Thank you MCT!
Bryan did an excellent job! My carpet looks fabulous!
Allen was great and did a really good job.
Allen did a great quality job for my home. I'm so proud of his professionalism.
Allen did a great job on short notice. I'd recommend them to anyone.
Chris was great
Chris did a wonderful job of cleaning the carpets in my home. He was polite and professional. Will use MCT again in the future!
Amazing job!! Very professional and quick! Had a very heavy set stain on our carpet that pulled up very nicely with their product. Will definitely use again and highly recommend
Bryan did a great job! He was professional quick and provided quality work. I will definitely be using MCT Carpet Care again!
I had them clean a few big areas in my house to include two carpeted stairways. I had low expectations because my carpet is old and hasn't been cleaned professionally in ages, and although I have used various home machines to try to keep them clean, I was planning on having to replace the carpet this year. I was…
I highly recommend this company. Allen was a very professional and likable guy. He cleaned every inch of my couch meticulously and even offered to do a quick carpet cleaning in my small living room. I was very satisfied with his work. I will definitely ask for him again in the future.
Bryan did a great job with our carpet cleaning. Highly recommend.
Bryan cleans the carpet at Sawmill Park Apartments, he’s very pleasant. Efficient, effective and fast. We love having him.
Chris was nice and professional
Fantastic work from them! I would highly recommend them and use them again!
These guys are great at what they do Brian and Allen definitely exceeded my expectations and my carpet looks fantastic I would recommend them in a heart beat for carpet cleaning
These guys are great I would definitely recommend using them my carpet looks great Brian and Allen did a tremendous job I can’t thank you guys enough
Bryan was amazing! I had a lot of pretty bad stains and smells I'm my carpet and he got it out really quick. I'd recommend this place to anyone and I really appreciated the help and price.
Chris was very professional and very helpful. I will definitely recommend your company to my friends and family.
Chrisabsolute professional and extremely good at his job! Took the time to explain the process and gave my wife and I details of how the steaming machine works! Excellent job, would highly recommend!!!
Got me in same day and did an amazing job!
Chris did a wonderful job of cleaning my carpet. He was very polite, knowledgeable and friendly. I definitely recommend MCT!
Amazing cleaning crew!! Especially Bryan H! I am very pleased with the results.
Bryan was quick and amazing!!
Bryan was professional, kind, and quick. The carpet looks way better, and he removed all the water from a water explosion. He also doubled checked if the cleaning chemicals would be safe for our baby before he started, which I appreciated.
Allen came out and did a wonderful job on our carpets. We will definitely use them again.
Bryan did an amazing job! Highly recommended!!!
Chris and Brian were great guys. Made our house look 10 times better
My carpet looked amazing! Professional, courteous staff. Will definitely call back.
CHRIS!!!! The best work I've ever had! My 20 year old carpets look brand new. I was going to replace the carpet soon, but now I'm so happy with my carpet, I wouldn't trade it!
Bryan did an amazing job! He was prompt, professional and courteous. Our carpet and chair looks great!
Bryan did an exceptional job. I had a really bad spot and he got it out . I use them a few times a year. Really great .thanks Malina
Needed a good carpet clean and Bryan from MCT came out and did the job Not only will I use their services again I will refer them to anybody that speaks of needing their carpet clean
Chris did a super good job
Bryan was awesome, he did such a thorough job and carpets smell wonderful. Pricing was affordable and will definitely refer and use them again.
Great service from MCT. Allen was our tech. He was very professional, and went above and beyond to help address the issues created by our pets! He was courteous throughout his visit, answering questions, and making sure we got a good value for our money with all the areas he cleaned. I don’t often hear employees…
1st time customer. GREAT SERVICE!! On time, friendly and very thorough! Smells sooo good! I will recommend you to everyone. THANK YOU MCT!
Chris did an amazing job! Will definitely be using MCT from now on! Thank you so much!
Allen wAs responsive and knew what he was doing. Took time to answer questions. He did great!
Very pleasant experience. Great work. Love that everything looks amazingly clean and smells so good. Allen was amazing.
Great service! Allen was very professional!
Very helpful and fast! Would use again.
Chris did a wonderful job! Quick and easy pay. I love the fresh new look of my carpet!!!❤️
Bryan was really great. Very communicative and professional, super thoughtful and knowledgeable too. Really makes sure to go above and beyond what I expected. Already plan to ask for him again next time I need their services. Couldnt be happier!
Chris and Allen came out and literally left me speech less They are both very professional and curtiouThanks guy's we will never use anyone else for Carpet cleaning or Upholstery cleaning Thanks guy's
Bryan was extremely professional and thorough. He did a great job!
Brian did a great job!
Alan was amazing!! Carpets cleaned and have never smelled better!! Great service!!!
Brian did a wonderful job! He was extremely friendly and professional! The carpet looks great and my couch has never smelled better! I will definitely use this company again in the future!
Allen did a great job!
Looks so much better! On time and professional.
Awesome service! Alan was very friendly, professional, and respectful of the home. Carpets look great!
Excellent!!
Alan came to my house this morning to clean all the stains out of my kids rooms and hallway. He did a fantastic job! He was very helpful and explained every detail to me on things I needed to know. I would 1000% recommend to everyone I know!!!!
Chris is very professional and very caring. He did an amazing job. I'm definitely using MCT carpet cleaning again. Thank you so much Chris.
Chris was beyond amazing! Thank you !! Our carpet looks amazing. I couldn’t wait to get it clean. Chris did a fabulous job! Thank you once again!
Allen was very knowledgeable and professional. He was efficient and very hard working and shows pride in his work! Refreshing! We will use their services again.
Thanks, Chris, for cleaning my son's room now he's in college. This makes it easy to turn his room into my hiking trail hike warehouse. I thought you were funny and had a great sense of humor, and the grandbabies' pictures are just too cute. Thank you for sharing 😊 I'm looking to continue service with the company. Alexandra
Loved the whole experience! Got them scheduled within 24 hours and my white area rugs look brand new! Carpet stains removed from all rooms! Brian was phenomenal and so attentive! Highly recommend!
I highly recommend them. Chris was very professional and I enjoyed doing business with them. I will definitely be using them again!!
Very professional and chris did an amazing job. Would HIGHLY recommend and DEFINITELY use again.
Would definitely refer to others.
I have no words - Chris left me SPEECHLESS! He did such an amazing job, and he’s an all around good guy. 10/10 would recommend MCT Carpet Care and WILL recommend them to everyone! If you’re on the fence about who to hire for your carpet cleaning , do not think twice before calling this company! Absolutely…
Greta quality and timeliness
Allen was amazing! On time, responsive, well informed about the job he performed, and most of all a people person! Will use again in the future!
The experience we had with Bryan was great. He worked efficiently considering the furniture he had to work around in the areas to clean. I would recommend him again and if you’re considering cleaning your carpet, he is a good worker that will get the job done.
Allen was great!
I had Allen as a tech cool down kid did a amazing job will definitely recommend
Chris did so amazing on our carpets, we appreciate it
Really great service and Allen is wonderful! Will definitely use them for all our future carpet cleanings.
We use MCT for carpet restorations. They do a fantastic job restoring carpet and have saved us from having to replace carpets many times! Team is always friendly and easy to work with.
Chris was very professional and polite im definitely gonna use him again
Chris A came to the house and did really good!!!!
Allen made my carpet new again!
Great service. Great people. Carpets look amazing. I will be using them monthly due to our dogs. Love them
Allen was super nice and did an amazing job with my carpets. Will absolutely be hiring agai!
Allen did a superb job we will be calling next year and requesting him thank you have a great day and second enough
Chris was great and clearly loves his job and this company. Will stick with them in the future!
Absolutely wonderful job!! He waa the best!!
Chris and Bryan did an outstanding job cleaning the carpets in our apartment. They were both professional and respectful the whole time. I will definitely use their service again.
Very professional! On time! Good communication and listening! Excellent cleaning of the stairs! And landing! They cleaned up after themselves! Polite and friendly! Nice, good guys!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 432 | $158–$347 |
| General carpet cleaning | 276 | $153–$334 |
| Pet stain & odor removal | 211 | $139–$373 |
| Area rug cleaning | 111 | $163–$477 |
| Upholstery cleaning | 110 | $170–$340 |
| Mattress cleaning | 5 | — |
| Drapes & curtain cleaning | 2 | $213–$809 |
