How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%96+6.8Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCOREMCT Carpet Care
Columbus, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 90 rug cleaning · 5.0★ from 1,251 Google reviews
Report card
Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired MCT Carpet Care for 7 kinds of job.
MCT Carpet Care for pet stain & odor removal
Clear ✕All 211 Google reviews tagged “Pet stain & odor removal” · showing 20
Our technician, Chris Altman, was efficient and did an excellent job. We had pet stains from a dog that was sick. I would use this company again.
Came across this company after seeing their work and reviews online and was very impressed. Scheduled service with them and met with Chris. Awesome friendly guy. Answered all my questions and did a great job! Would recommend to anyone.
I called MCT Carpet Care yesterday evening after my dog got sick throughout my entire bedroom while I was at work. They were able to get me scheduled in next day, which was really appreciative given the late call into the day. Chris called me early with another cancellation, was able to come sooner than the…
What started out as a bad experience turned into a very good one. I initially had someone from the company come out to clean my bedroom floor and the guy ended up refusing to do it because I needed a moment to slide my bed over. He ended up leaving without providing service. I called the company very upset and told…
Great service, very affordable. Outstanding customer service and thorough cleaning job. Recommend wholeheartedly.
Great company! Stanley Steamer canceled day of on us and I quickly googled other carpet cleaners around Columbus, MCT popped up first and they could get me in the same day. So grateful for them! The receptionist was very friendly and helpful and the technician Brian did a great job! Will be using and recommending this company in the future!
What a great experience! I no longer smell the odor my pup left behind when she was sick. Fantastic price and Brian was very professional and explained everything in advance. Highly recommend.
Allen did a fantastic job! Carpet is clean and the “lovely” smells from pets are gone. Will definitely have him out again.
Great customer service. Chris was the technician who serviced my home. I was notified 45 minutes prior to his arrival. Didn't take long to clean the carpet. I definitely will be using this company again! Updated 2026. This is the second time I've had MCT come to my home. My tech this time was Brian. He was prompt,…
ABSOLUTELY AMAZING. Great communication, amazing service and results. Thank you MCT and Chris and extra thanks to you from the other crew onsite!
Brian and Anthony were great to work with. Were right on time, extremely personable, and got the job done quick and the carpet looks brand new and smells even better!
Chris was amazing and cleaned our stairs in 10 mins and made them brand new again!
Chris you did such a fantastic job on my carpets, furniture and car . I cant thank you enough for getting the dog pee smell out of the carpet as well as the seat in my car. The deodorizer smelled so good and the Scotchgarde was a great idea. Also Matthew and I think you have a great personality and made the whole…
Our carpets were in really rough shape. These guys are the real deal. There’s a reason they are so highly recommended. I had stains from my dog all over and I was shocked after they finished. They looked amazing! My condo smells great and I’m not embarrassed of my carpets anymore. I have had my carpets cleaned in…
MCT impressed me from the minute I called to set up my appointment. They were out within 2 days and accommodated my working schedule. Their price, attention to detail and customer service exceeded expectations. Anthony put on shoe coverings when he entered, did an amazing job cleaning 2 bedroom carpets/stairs and…
Great cleaning service. Quick and effective. Thanks Bryan, great work!
Allen was amazing! He came on time, took care of all designated areas, was super sweet and polite. I'm happy with quality of his work, he took time to explain things and provided some useful tips. 10/10 would certainly recommend.
My carpets were a total mess! MCT Carpet did an Amazing job getting them back to looking like before! Allen did an Awesome job! Highly recommend! Will continue to use this company!
Allen was awesome!
Bryan did a great job with my stairwell carpet, smells super fresh and most stains seem to be gone! Average price but hospitality was sincere!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 432 | $158–$347 |
| General carpet cleaning | 276 | $153–$334 |
| Pet stain & odor removal | 211 | $139–$373 |
| Area rug cleaning | 111 | $163–$477 |
| Upholstery cleaning | 110 | $170–$340 |
| Mattress cleaning | 5 | — |
| Drapes & curtain cleaning | 2 | $213–$809 |
