How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%96+6.8Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCOREMCT Carpet Care
Columbus, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 90 rug cleaning · 5.0★ from 1,251 Google reviews
Report card
Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired MCT Carpet Care for 7 kinds of job.
MCT Carpet Care for pet stain & odor removal
Clear ✕All 211 Google reviews tagged “Pet stain & odor removal” · showing 80
Our technician, Chris Altman, was efficient and did an excellent job. We had pet stains from a dog that was sick. I would use this company again.
Came across this company after seeing their work and reviews online and was very impressed. Scheduled service with them and met with Chris. Awesome friendly guy. Answered all my questions and did a great job! Would recommend to anyone.
I called MCT Carpet Care yesterday evening after my dog got sick throughout my entire bedroom while I was at work. They were able to get me scheduled in next day, which was really appreciative given the late call into the day. Chris called me early with another cancellation, was able to come sooner than the…
What started out as a bad experience turned into a very good one. I initially had someone from the company come out to clean my bedroom floor and the guy ended up refusing to do it because I needed a moment to slide my bed over. He ended up leaving without providing service. I called the company very upset and told…
Great service, very affordable. Outstanding customer service and thorough cleaning job. Recommend wholeheartedly.
Great company! Stanley Steamer canceled day of on us and I quickly googled other carpet cleaners around Columbus, MCT popped up first and they could get me in the same day. So grateful for them! The receptionist was very friendly and helpful and the technician Brian did a great job! Will be using and recommending this company in the future!
What a great experience! I no longer smell the odor my pup left behind when she was sick. Fantastic price and Brian was very professional and explained everything in advance. Highly recommend.
Allen did a fantastic job! Carpet is clean and the “lovely” smells from pets are gone. Will definitely have him out again.
Great customer service. Chris was the technician who serviced my home. I was notified 45 minutes prior to his arrival. Didn't take long to clean the carpet. I definitely will be using this company again! Updated 2026. This is the second time I've had MCT come to my home. My tech this time was Brian. He was prompt,…
ABSOLUTELY AMAZING. Great communication, amazing service and results. Thank you MCT and Chris and extra thanks to you from the other crew onsite!
Brian and Anthony were great to work with. Were right on time, extremely personable, and got the job done quick and the carpet looks brand new and smells even better!
Chris was amazing and cleaned our stairs in 10 mins and made them brand new again!
Chris you did such a fantastic job on my carpets, furniture and car . I cant thank you enough for getting the dog pee smell out of the carpet as well as the seat in my car. The deodorizer smelled so good and the Scotchgarde was a great idea. Also Matthew and I think you have a great personality and made the whole…
Our carpets were in really rough shape. These guys are the real deal. There’s a reason they are so highly recommended. I had stains from my dog all over and I was shocked after they finished. They looked amazing! My condo smells great and I’m not embarrassed of my carpets anymore. I have had my carpets cleaned in…
MCT impressed me from the minute I called to set up my appointment. They were out within 2 days and accommodated my working schedule. Their price, attention to detail and customer service exceeded expectations. Anthony put on shoe coverings when he entered, did an amazing job cleaning 2 bedroom carpets/stairs and…
Great cleaning service. Quick and effective. Thanks Bryan, great work!
Allen was amazing! He came on time, took care of all designated areas, was super sweet and polite. I'm happy with quality of his work, he took time to explain things and provided some useful tips. 10/10 would certainly recommend.
My carpets were a total mess! MCT Carpet did an Amazing job getting them back to looking like before! Allen did an Awesome job! Highly recommend! Will continue to use this company!
Allen was awesome!
Bryan did a great job with my stairwell carpet, smells super fresh and most stains seem to be gone! Average price but hospitality was sincere!
This was the best experience! Chris was so great, he had awesome recommendations for spots where our dogs spend time, removed a rust stain from our carpet, and even told us about a tile cleaning service we are going to schedule in the future! We can’t wait to schedule our next cleaning! 10 stars!
Bryan came to clean my RV before the winter comes. After a summer of fun with the kids on the beach- it was beyond ready! What an excellent job Bryan did! So happy with the results! I should have took before and after photos! Looks like new and ready to hit the road again! Thanks Bryan! We’ll be calling you…
My guy bryan did a really great job I will using this company again thank you
Brian did a fantastic job on our carpets. He takes great pride in his work and is very knowledgeable. Company has remarkable customer service and very reasonable prices. Will definitely use MCT again.
Bryan was very helpful and did a wonderful job! Would recommend and would use again!
Bryan did an amazing job!
I can’t say enough about Chris! Very personable and very thorough! He took his time and my carpets and couch look awesome! I had a tough spot and it’s gone!!! I would absolutely recommend MCT Carpet Care to all that love clean carpets!
Great work. Really appreciate the customer service and prompt responses
Omg! What an amazing company! Alan was unbelievable! He was professional, knowledgeable and so kind. He worked really hard to help get a major stain out of our carpet and now it looks like there was never a stain to begin with. Will be using this company again and asking for ALAN!!!
Bryan did a great job cleaning the carpet on my stairs, I am satisfied!
Bryan was great I’m very professional and thorough asset to the company
Chris was friendly and did a wonderful job. Will use again.
Great experience overall! Bryan was professional and polite. Our carpets look brand new, and the pet odor is gone. Thank you!
Bryan was very nice to work with. The carpet looks great. He was on time and courteous. We will definitely call MCT Carpet Care when we need our carpets cleaned.
Outstanding. Professional and quick service. The carpet looked like brand new. I highly recommend them.
Very friendly and professional explained everything glad I found them will have them back
Bryan did an amazing job and was very cordial in the process. I will be calling again for additional services!
Bryan was fantastic! He was upfront about the price and about what he would be doing to the carpet. He arrived on time and was very professional. I will definitely be calling MCT again.
Very professional and personable. Our couch had paint stains and well loved by two amazing dogs. The couch looks brand new and smells amazing! I would definitely recommend using this company. Definitely request Chris!! He was amazing!
Brian was excellent! Great customer service; addressed specific needs such as pet stains; used good smelling products.
Allen called to let me know his arrival time. He verified areas and got to work! He let me know the process & approximate drying time. Carpets good amazing and Allen's positive energy was a great ! Thank you
Allen Rains did a fantastic job! Would highly recommend. Got spots out I thought would never come out!
I must admit! Wow! The white carpet had some stains that I thought would not come out. But lo and behold it did! Fantastic work by Chris. A pleasure working with you. We’ll be return customers.
Allen was awesome 👌🏻
Allen was great and did a really good job.
Allen did a great job on short notice. I'd recommend them to anyone.
Amazing job!! Very professional and quick! Had a very heavy set stain on our carpet that pulled up very nicely with their product. Will definitely use again and highly recommend
We’ve used this company the last two times we had our carpet cleaned, and will continue to do so in the future. They do quality work at a more reasonable price than the companies we previously used. Glad we gave them a try!
Chris was on time and very professional. Quick and throughout clean! Will use them again for sure!
Bryan was amazing! I had a lot of pretty bad stains and smells I'm my carpet and he got it out really quick. I'd recommend this place to anyone and I really appreciated the help and price.
Great job! Very professional! Will definitely use again and would highly recommend!
Bryan did an amazing job! Highly recommended!!!
Chris and Brian were great guys. Made our house look 10 times better
My carpet looked amazing! Professional, courteous staff. Will definitely call back.
CHRIS!!!! The best work I've ever had! My 20 year old carpets look brand new. I was going to replace the carpet soon, but now I'm so happy with my carpet, I wouldn't trade it!
Bryan did an amazing job! He was prompt, professional and courteous. Our carpet and chair looks great!
Chris did a fantastic job. Extremely satisfied!
Bryan did an exceptional job. I had a really bad spot and he got it out . I use them a few times a year. Really great .thanks Malina
Chris came was extremely professional, took his time, and left the place looking brand new! Would highly recommend and I’ll be using the service again!
Bryan was awesome, he did such a thorough job and carpets smell wonderful. Pricing was affordable and will definitely refer and use them again.
Great service from MCT. Allen was our tech. He was very professional, and went above and beyond to help address the issues created by our pets! He was courteous throughout his visit, answering questions, and making sure we got a good value for our money with all the areas he cleaned. I don’t often hear employees…
1st time customer. GREAT SERVICE!! On time, friendly and very thorough! Smells sooo good! I will recommend you to everyone. THANK YOU MCT!
Chris did an excellent job cleaning downstairs carpet where dogs had gotten dirty over time.
Had awful smell and pet stains everywhere but Brian did a great job and our house smells and look like new. Thank you so much!
My doggo had got sick in the middle of the night. I called MCT at 8am that morning and Brian was there by 1040am! So thankful they were able to get here so fast and absolutely did an amazing job. From start to finish was less than 45 minutes! Absolutely will be my first choice again.
I was very happy with the service! He was punctual. He also was respectful to not damage anything! I will definitely use this company again!!
I had a great experience with mct. Not only could they get me in quickly, but did a great job. Brian was super nice and got a pet stain out of my couch that I wasn’t even sure would be possible. Thank you brian and mct!
Very helpful and fast! Would use again.
Chris did a wonderful job! Quick and easy pay. I love the fresh new look of my carpet!!!❤️
Bryan was really great. Very communicative and professional, super thoughtful and knowledgeable too. Really makes sure to go above and beyond what I expected. Already plan to ask for him again next time I need their services. Couldnt be happier!
Brian did a great job. He was very professional, punctual, helpful, and thorough.
Chris and Allen came out and literally left me speech less They are both very professional and curtiouThanks guy's we will never use anyone else for Carpet cleaning or Upholstery cleaning Thanks guy's
Alan was amazing!! Carpets cleaned and have never smelled better!! Great service!!!
Brian did a wonderful job! He was extremely friendly and professional! The carpet looks great and my couch has never smelled better! I will definitely use this company again in the future!
Allen did a great job!
Awesome service! Alan was very friendly, professional, and respectful of the home. Carpets look great!
Allen did an amazing job getting the carpets clean and the pet Oder and stains out of the carpets. He was very professional and made sure I was happy with his work and service! I will absolutely be scheduling with them again! GREAT JOB!
They did a great job! House smells and looks great 👍🏻
Excellent!!
Chris was beyond amazing! Thank you !! Our carpet looks amazing. I couldn’t wait to get it clean. Chris did a fabulous job! Thank you once again!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 432 | $158–$347 |
| General carpet cleaning | 276 | $153–$334 |
| Pet stain & odor removal | 211 | $139–$373 |
| Area rug cleaning | 111 | $163–$477 |
| Upholstery cleaning | 110 | $170–$340 |
| Mattress cleaning | 5 | — |
| Drapes & curtain cleaning | 2 | $213–$809 |
