How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%96+6.8Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCOREMCT Carpet Care
Columbus, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 90 rug cleaning · 5.0★ from 1,251 Google reviews
Report card
Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired MCT Carpet Care for 7 kinds of job.
MCT Carpet Care for pet stain & odor removal
Clear ✕All 211 Google reviews tagged “Pet stain & odor removal” · showing 160
Our technician, Chris Altman, was efficient and did an excellent job. We had pet stains from a dog that was sick. I would use this company again.
Came across this company after seeing their work and reviews online and was very impressed. Scheduled service with them and met with Chris. Awesome friendly guy. Answered all my questions and did a great job! Would recommend to anyone.
I called MCT Carpet Care yesterday evening after my dog got sick throughout my entire bedroom while I was at work. They were able to get me scheduled in next day, which was really appreciative given the late call into the day. Chris called me early with another cancellation, was able to come sooner than the…
What started out as a bad experience turned into a very good one. I initially had someone from the company come out to clean my bedroom floor and the guy ended up refusing to do it because I needed a moment to slide my bed over. He ended up leaving without providing service. I called the company very upset and told…
Great service, very affordable. Outstanding customer service and thorough cleaning job. Recommend wholeheartedly.
Great company! Stanley Steamer canceled day of on us and I quickly googled other carpet cleaners around Columbus, MCT popped up first and they could get me in the same day. So grateful for them! The receptionist was very friendly and helpful and the technician Brian did a great job! Will be using and recommending this company in the future!
What a great experience! I no longer smell the odor my pup left behind when she was sick. Fantastic price and Brian was very professional and explained everything in advance. Highly recommend.
Allen did a fantastic job! Carpet is clean and the “lovely” smells from pets are gone. Will definitely have him out again.
Great customer service. Chris was the technician who serviced my home. I was notified 45 minutes prior to his arrival. Didn't take long to clean the carpet. I definitely will be using this company again! Updated 2026. This is the second time I've had MCT come to my home. My tech this time was Brian. He was prompt,…
ABSOLUTELY AMAZING. Great communication, amazing service and results. Thank you MCT and Chris and extra thanks to you from the other crew onsite!
Brian and Anthony were great to work with. Were right on time, extremely personable, and got the job done quick and the carpet looks brand new and smells even better!
Chris was amazing and cleaned our stairs in 10 mins and made them brand new again!
Chris you did such a fantastic job on my carpets, furniture and car . I cant thank you enough for getting the dog pee smell out of the carpet as well as the seat in my car. The deodorizer smelled so good and the Scotchgarde was a great idea. Also Matthew and I think you have a great personality and made the whole…
Our carpets were in really rough shape. These guys are the real deal. There’s a reason they are so highly recommended. I had stains from my dog all over and I was shocked after they finished. They looked amazing! My condo smells great and I’m not embarrassed of my carpets anymore. I have had my carpets cleaned in…
MCT impressed me from the minute I called to set up my appointment. They were out within 2 days and accommodated my working schedule. Their price, attention to detail and customer service exceeded expectations. Anthony put on shoe coverings when he entered, did an amazing job cleaning 2 bedroom carpets/stairs and…
Great cleaning service. Quick and effective. Thanks Bryan, great work!
Allen was amazing! He came on time, took care of all designated areas, was super sweet and polite. I'm happy with quality of his work, he took time to explain things and provided some useful tips. 10/10 would certainly recommend.
My carpets were a total mess! MCT Carpet did an Amazing job getting them back to looking like before! Allen did an Awesome job! Highly recommend! Will continue to use this company!
Allen was awesome!
Bryan did a great job with my stairwell carpet, smells super fresh and most stains seem to be gone! Average price but hospitality was sincere!
This was the best experience! Chris was so great, he had awesome recommendations for spots where our dogs spend time, removed a rust stain from our carpet, and even told us about a tile cleaning service we are going to schedule in the future! We can’t wait to schedule our next cleaning! 10 stars!
Bryan came to clean my RV before the winter comes. After a summer of fun with the kids on the beach- it was beyond ready! What an excellent job Bryan did! So happy with the results! I should have took before and after photos! Looks like new and ready to hit the road again! Thanks Bryan! We’ll be calling you…
My guy bryan did a really great job I will using this company again thank you
Brian did a fantastic job on our carpets. He takes great pride in his work and is very knowledgeable. Company has remarkable customer service and very reasonable prices. Will definitely use MCT again.
Bryan was very helpful and did a wonderful job! Would recommend and would use again!
Bryan did an amazing job!
I can’t say enough about Chris! Very personable and very thorough! He took his time and my carpets and couch look awesome! I had a tough spot and it’s gone!!! I would absolutely recommend MCT Carpet Care to all that love clean carpets!
Great work. Really appreciate the customer service and prompt responses
Omg! What an amazing company! Alan was unbelievable! He was professional, knowledgeable and so kind. He worked really hard to help get a major stain out of our carpet and now it looks like there was never a stain to begin with. Will be using this company again and asking for ALAN!!!
Bryan did a great job cleaning the carpet on my stairs, I am satisfied!
Bryan was great I’m very professional and thorough asset to the company
Chris was friendly and did a wonderful job. Will use again.
Great experience overall! Bryan was professional and polite. Our carpets look brand new, and the pet odor is gone. Thank you!
Bryan was very nice to work with. The carpet looks great. He was on time and courteous. We will definitely call MCT Carpet Care when we need our carpets cleaned.
Outstanding. Professional and quick service. The carpet looked like brand new. I highly recommend them.
Very friendly and professional explained everything glad I found them will have them back
Bryan did an amazing job and was very cordial in the process. I will be calling again for additional services!
Bryan was fantastic! He was upfront about the price and about what he would be doing to the carpet. He arrived on time and was very professional. I will definitely be calling MCT again.
Very professional and personable. Our couch had paint stains and well loved by two amazing dogs. The couch looks brand new and smells amazing! I would definitely recommend using this company. Definitely request Chris!! He was amazing!
Brian was excellent! Great customer service; addressed specific needs such as pet stains; used good smelling products.
Allen called to let me know his arrival time. He verified areas and got to work! He let me know the process & approximate drying time. Carpets good amazing and Allen's positive energy was a great ! Thank you
Allen Rains did a fantastic job! Would highly recommend. Got spots out I thought would never come out!
I must admit! Wow! The white carpet had some stains that I thought would not come out. But lo and behold it did! Fantastic work by Chris. A pleasure working with you. We’ll be return customers.
Allen was awesome 👌🏻
Allen was great and did a really good job.
Allen did a great job on short notice. I'd recommend them to anyone.
Amazing job!! Very professional and quick! Had a very heavy set stain on our carpet that pulled up very nicely with their product. Will definitely use again and highly recommend
We’ve used this company the last two times we had our carpet cleaned, and will continue to do so in the future. They do quality work at a more reasonable price than the companies we previously used. Glad we gave them a try!
Chris was on time and very professional. Quick and throughout clean! Will use them again for sure!
Bryan was amazing! I had a lot of pretty bad stains and smells I'm my carpet and he got it out really quick. I'd recommend this place to anyone and I really appreciated the help and price.
Great job! Very professional! Will definitely use again and would highly recommend!
Bryan did an amazing job! Highly recommended!!!
Chris and Brian were great guys. Made our house look 10 times better
My carpet looked amazing! Professional, courteous staff. Will definitely call back.
CHRIS!!!! The best work I've ever had! My 20 year old carpets look brand new. I was going to replace the carpet soon, but now I'm so happy with my carpet, I wouldn't trade it!
Bryan did an amazing job! He was prompt, professional and courteous. Our carpet and chair looks great!
Chris did a fantastic job. Extremely satisfied!
Bryan did an exceptional job. I had a really bad spot and he got it out . I use them a few times a year. Really great .thanks Malina
Chris came was extremely professional, took his time, and left the place looking brand new! Would highly recommend and I’ll be using the service again!
Bryan was awesome, he did such a thorough job and carpets smell wonderful. Pricing was affordable and will definitely refer and use them again.
Great service from MCT. Allen was our tech. He was very professional, and went above and beyond to help address the issues created by our pets! He was courteous throughout his visit, answering questions, and making sure we got a good value for our money with all the areas he cleaned. I don’t often hear employees…
1st time customer. GREAT SERVICE!! On time, friendly and very thorough! Smells sooo good! I will recommend you to everyone. THANK YOU MCT!
Chris did an excellent job cleaning downstairs carpet where dogs had gotten dirty over time.
Had awful smell and pet stains everywhere but Brian did a great job and our house smells and look like new. Thank you so much!
My doggo had got sick in the middle of the night. I called MCT at 8am that morning and Brian was there by 1040am! So thankful they were able to get here so fast and absolutely did an amazing job. From start to finish was less than 45 minutes! Absolutely will be my first choice again.
I was very happy with the service! He was punctual. He also was respectful to not damage anything! I will definitely use this company again!!
I had a great experience with mct. Not only could they get me in quickly, but did a great job. Brian was super nice and got a pet stain out of my couch that I wasn’t even sure would be possible. Thank you brian and mct!
Very helpful and fast! Would use again.
Chris did a wonderful job! Quick and easy pay. I love the fresh new look of my carpet!!!❤️
Bryan was really great. Very communicative and professional, super thoughtful and knowledgeable too. Really makes sure to go above and beyond what I expected. Already plan to ask for him again next time I need their services. Couldnt be happier!
Brian did a great job. He was very professional, punctual, helpful, and thorough.
Chris and Allen came out and literally left me speech less They are both very professional and curtiouThanks guy's we will never use anyone else for Carpet cleaning or Upholstery cleaning Thanks guy's
Alan was amazing!! Carpets cleaned and have never smelled better!! Great service!!!
Brian did a wonderful job! He was extremely friendly and professional! The carpet looks great and my couch has never smelled better! I will definitely use this company again in the future!
Allen did a great job!
Awesome service! Alan was very friendly, professional, and respectful of the home. Carpets look great!
Allen did an amazing job getting the carpets clean and the pet Oder and stains out of the carpets. He was very professional and made sure I was happy with his work and service! I will absolutely be scheduling with them again! GREAT JOB!
They did a great job! House smells and looks great 👍🏻
Excellent!!
Chris was beyond amazing! Thank you !! Our carpet looks amazing. I couldn’t wait to get it clean. Chris did a fabulous job! Thank you once again!
Loved the whole experience! Got them scheduled within 24 hours and my white area rugs look brand new! Carpet stains removed from all rooms! Brian was phenomenal and so attentive! Highly recommend!
Very professional and chris did an amazing job. Would HIGHLY recommend and DEFINITELY use again.
Would definitely refer to others.
I have no words - Chris left me SPEECHLESS! He did such an amazing job, and he’s an all around good guy. 10/10 would recommend MCT Carpet Care and WILL recommend them to everyone! If you’re on the fence about who to hire for your carpet cleaning , do not think twice before calling this company! Absolutely…
Chris took his time on my carpets and they look and smell great. Pet stains are finally gone. MCT Carpet Care has been the Best and most Affordable carpet cleaning company that I have ever used. I definitely Recommend MCT for your needs.
Greta quality and timeliness
I had Allen as a tech cool down kid did a amazing job will definitely recommend
Allen did an amazing job with cleaning all the carpeting in my apartment that looked like it hadn’t been cleaned it years. He was able to get rid of all the staining and pet hair and make the carpet look pretty brand new. He was professional and on time! I will definitely be using this service again when I need another cleaning!
Excellent job! Friendly, Professional and very Resonable. I Highly Recommend! *****
Chris was very professional and polite im definitely gonna use him again
Chris A came to the house and did really good!!!!
Chris and John, were the gentlemen, do did my carpet cleaning. They were on time, professional and very thorough. I will recommend MCT to all my friends. They are the best in the Columbus area. If I could give them 10 stars, I would this is how happy I am with the work they did for me. Patricia
Allen made my carpet new again!
Allen was super nice and did an amazing job with my carpets. Will absolutely be hiring agai!
Chris A came out to do my very dirty area rug. He cleaned it up so well, it looks fabulous and he was done before I was done doing my dishes! The rug looks exactly as it was when I bought it. It took no time at all. We opted to add scotchgaurd which was a nice add on. Chris was so friendly and informative and and…
Chris was great and clearly loves his job and this company. Will stick with them in the future!
Absolutely wonderful job!! He waa the best!!
Allen is professional and provided excellent service. He enjoys what he does and it shows how he takes pride in it. Highly recommended!
Very professional! On time! Good communication and listening! Excellent cleaning of the stairs! And landing! They cleaned up after themselves! Polite and friendly! Nice, good guys!
Had major issues with cat urine.MCT did an amazing job. Professional staff, potent cleaning agents, and very fast service. Worth every penny.
This is our 3rd time using MCT Carpet Cleaning. This is our 2nd time having Chris come out and assist. He has been amazing both times.
They were simply AMAZING! I had three different guys out and each one was obviously knowledgeable and very professional. They came out a few times without any complaint or extra charge because of a returning pet odor from the previous owners of my new home. They showed up not only on time but at the top of the hour…
Great job , will highly recommend Allen and Justin
Allen did a great job. He did the up and down stairs. He was very professional and did a great job. I was impressed
Chris and MCT did a great job from start to finish. Scheduling was easy and they came on time. When Chris arrived he was excellent and professional. I would recommend them to anyone.
Couldn’t say enough good things about the technician at our home today. Fantastic job!
They were awesome!! Service with a smile and chris didn’t mind when we added on an area. They were able to get the tar stain off the wool rug! We thought it was a hopeless cause! They even kept our dog from running off!!
Allen did an amazing job and was super friendly. He explained what he was going to do and what he couldn’t do up front. We will use MCT again
They were great! Very friendly and professional. My carpet looks and smells so good!
This company does a fantastic job. I’ve used other companies in the past but none could do as well as MCT when it came to over all cleanliness and removing pet oder. Not to mention that they are the nicest people that you would ever want to meet.
Alan, came to my home on a short notice and took great care of my carpet! He addressed all my concerns. And was able to get the stains and smell gone! Highly recommend.
Justin and Chris did a great job.
Chris was the most amazing professional gentleman. The professional job was way above and beyond our expectations! 150% recommended MCT Cleaning over any one in the industry
Chris was excellent,was afraid stains wouldn't come out,but it turned out BEAUTIFUL Thank You Jacquelyn Thompson
Allen did a wonderful job and went out of his way to make things right. Give that that guy a raise!
Justin and Chris did a great job! Super nice, friendly and knowledgeable!
Chris and Justin did an amazing job! This is my second time using the company and I will definitely be using them again! Super professional and personable! Highly recommend!
Chris and Alan made it super easy. Very professional and the results were amazing!!
I just had several rooms cleaned and deodorized and the guys did a wonderful job. I believe their names were Chris and Justin. I will definitely use them again and would highly recommend this company.
Did a very good job love how it turned out
Great and did a wonderful job they are highly recommend and I will use them next time great job guys
I would recommend mct to everyone nice job and price is very reasonable thank you john
Allen/MCT was amazing and made our very pet and kid stained carpets look and smell great!! Very professional and took pride in what he does!! Will definitely use them again!
Justin was very fast and professional. He cleaned our whole house in less than 2 hours. I would definitely use this business again.
chris was great, very friendly and helpful , he thoroughly removed heavy stains from furniture and carpet. will hire him again in the future
Chris did a great job and he was very professional and polite the entire time
I highly recommend them. They are reasonably priced and do great work!
They were really quick. They got a carpet clean that hasn’t been cleaned in 18 months.
Chris was our cleaner and he was very professional. I appreciated that he called me when he was 30 minutes away to ensure that I was home. When he arrived we walked through the house and he took note of all the areas I wanted treated. He did a great job restoring our carpet!
Chris is the best ever!
Sociable, profesional and on time.
Chris and John we're awesome 👌 Thank you very much 😊 Will definitely use again along with referring to family and friends
Chris and justin on time and did a great will use again
Chris and Justin were FANTASTIC. Chris literally gave me the shirt off his back. in return for my business shirt! They did a beautiful job with carpet and upholstery. Would definitely recommend them to anyone. Do yourself a favor and check them out. Stay away from corporate businesses
Justin and Chris did a great my carpet looks nice . I will be using the services again.
Allen was awesome to work with! He was punctual, efficient and made time to be personable without slowing the process down. He was very clear with after care instructions and drying time expectations. He also gave me tips on how to properly handle pet stains in the future. Bonus points to him as well for giving…
Very professional and knowledgeable and a very nice representative for your company Will use again!!!
Eric, Super cool! Professional, punctual, and honest! Will definitely use again in future and will recommend to others!
Chris Is a absolute professional 👏 I have been using Mct Carpet Care for years now He always seems to go above and beyond for us every time we have him. He's such a delight 😊 He brightens our day along with our carpets. We will never use any other Carpet Cleaner in Columbus. We love ❤ you Chris Allmon Keep up all your exceptional work. 👏
Allen was wonderful!! Polite, courteous and took his time explaining things and cleaning thoroughly. Just an all around positive experience. Allen, if you read this, keep up the good work and don't change a thing! :-) Will definitely use MCT again.
Allen was great
My window of time was between 10 and 12 and Allen gave me a call early to tell me it would be closer to the 12pm time, which was excellent for planning purposes. He called me closer to the time to let me know to expect him in about 20 minutes. When he arrived, I showed him a few stained spots and he got to work. I…
I'm the Maintenance Director for an assisted living community The Ashford at Sturbridge. I hired these guys to come in and clean all our carpets in The hallways and I'm talking about a 75,500 Sq ft building, these guys came right in and did the whole building in 2 days for a great price. They are a very…
Allen did a great job cleaning carpets, stairs, and area rugs in our home. I was very pleased with the company and I will definitely recommend this business to friends and family. Thanks, Allen!!!!
Allen was awesome! I inquired about service and he was able to schedule me the next day. Really prompt communication, and he showed up on time and did a great job. He gave me some tips about carpet care with pets and the carpets look great. I’ll definitely be using MCT again in the future!
Alan and the crew at MCT always do a wonderful job!
I cannot say enough good things about MCT. From the first contact to the last, they were friendly and professional. Not to mention they have very competitive rates. My technician was Allen and he was informative about the process, very friendly and he did an absolutely wonderful job!
Our technician Allan was very polite and informative. He arrived on time explained what he was going to do and did a fantastic job. Definitely would use them again 5 stars!
Allen did an amazing job! I highly recommend MCT Carpet Care. Will definitely use again! :)
The cleaning technician was very personable and professional would definitely use again. Thanks Allen Rains you were great and will make sure you are the one who does all my cleaning in the future! So glad I made the call to Mct ...
Allen was on time, quick and professional. Not to mention the work was top notch!! We will definitely be using them again for all of our carpet/upholstery needs. Thank you a ton!!!
Allen did a fantastic job!! Will definitely use again!!
Chris was wonderful! My carpets look brand new after he came out. Could not be happier with the experience overall ☺️
Chris was very professional, I time, he did a great job cleaning our carpet and stairwell. We are definitely having Chris from MCT Carpet Care back for the rest of our carpets.
Allen and Justin did a great job. They were professional and thorough. They steam cleaned, deodorized, and scotch guarded. I will hire them again.
Best service I’ve had. Did a fantastic job on my carpets. I would highly recommend and refer to others.
Allen did a wonderful job! He was very professional, efficient, and helpful. The carpet looks like new…..which is saying something because there were many pet stains that had been there for at least 2 years. The candle stain? Gone!! Wow! I didn’t think that was possible!! Fantastic! Now I can relax!
Allen rains did a great job !!!! My house esteems great and looks great thank you sooooo much and thanks for also cleaning the couch !! On time very professional
I hired Mct Carpet Care for Furniture and Carpet Cleaning, Chris & Allen Are the professional Technicians That showed up! If i could give them 20 Star’s i definitely would! These gentlemen went above and beyond to work on tough Stains & Traffic Areas. We have pet’s and 4 Children So to say things were dirty is a…
Chris was awesome!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 432 | $158–$347 |
| General carpet cleaning | 276 | $153–$334 |
| Pet stain & odor removal | 211 | $139–$373 |
| Area rug cleaning | 111 | $163–$477 |
| Upholstery cleaning | 110 | $170–$340 |
| Mattress cleaning | 5 | — |
| Drapes & curtain cleaning | 2 | $213–$809 |
