Analyzing 9,114,2679.1M ReviewsFor 25,81725.8K Experts
Reviewers consistently praise the clinic's knowledgeable therapists, friendly atmosphere, and punctual appointments. Patients report effective results from both land-based and aquatic therapy sessions, noting that the staff provides targeted, hands-on care and maintains clear communication. While most feedback is positive regarding the quality of treatment and professional standards, a minority of low-star reviews cite issues with billing practices and the handling of appointment cancellations related to insurance coverage.
Data from Google, last updated November 6, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Bar = this company · dark tick = category median.
313 Google reviews we collected
Phrases our text analysis found in 257 written reviews
How often each topic comes up in the written reviews
We read 257 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Everyone that works here as PT are very knowledge and helpful.”
“Great experience at Holly Springs MEDIQ and would highly recommend to anyone.”
“I cannot recommend this location enough!”
“They are very thorough and knowledgeable, have doctors of PTAs (PT assistants) that are just as amazing, creative, and knowledgeable!”
“Appointments are always on time and the atmosphere is welcoming and healing”
“They have listened, provided great recommendations, and upheld high professional standards.”
“He's knowledgeable, professional, and genuinely invested in his patients' recovery.”
“Billing, scheduling, and our PT is awesome!”
praise complaint · found by our text analysis, Google review wording unchanged.
Everyone that works here as PT are very knowledge and helpful. I actually enjoy going for my workouts. They are encouraging too.
PT is hardly pleasant, but my hamstring feeling better and my increased range of motion more than makes it worth the effort!
I have received treatment since my rotator cuff repair in July. They have listened, provided great recommendations, and upheld high professional standards. I have been making steady progress. I will be back to normal very soon.
Aidan has been great at identifying the underlying cause of my symptoms and focusing on the muscle weakness that needed to be addressed. His rehabilitation and strengthening program has helped me make significant progress. He's knowledgeable, professional, and genuinely invested in his patients' recovery. Highly recommend!
Great facility. Staff is extremely friendly and Stephanie is an outstanding therapist.
When I went for my evaluation they were very detailed oriented. I was there for my hip and hopefully better mobility. I did water therapy, in the water I moved a lot better. The water was nice and warm. The therapist kept me moving and motivated. I will give them a 5 star 🌟
5.0 ★★★★★ 313 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Amazing staff! I highly recommend!
Cristina, thank you for the 5-star review and the recommendation! Our staff works hard to make every visit a great one, and they will be so happy to hear this. We appreciate you!
Everyone that works here as PT are very knowledge and helpful. I actually enjoy going for my workouts. They are encouraging too.
Susan, thank you for the 5-star review! We're so glad you enjoy your physical therapy visits and feel the knowledge and encouragement from our team. We'll be sure to let them know, they'll love hearing it. See you at your next visit!
PT is hardly pleasant, but my hamstring feeling better and my increased range of motion more than makes it worth the effort!
Mark, thank you for the 5-star review and the honest words! We know PT takes real effort, and it means a lot to hear that the progress you're making is worth it. Keep up the great work. We're cheering you on!
I have received treatment since my rotator cuff repair in July. They have listened, provided great recommendations, and upheld high professional standards. I have been making steady progress. I will be back to normal very soon.
Bonita, thanks for the 5-star review! We're glad you felt heard and that the team's recommendations have been helpful. We'll let them know about your kind words.
Aidan has been great at identifying the underlying cause of my symptoms and focusing on the muscle weakness that needed to be addressed. His rehabilitation and strengthening program has helped me make significant progress. He's knowledgeable, professional, and genuinely invested in his patients' recovery. Highly recommend!
Navneet, thank you for the 5-star review and the thoughtful words about Aidan! We'll absolutely let him know, he'll love hearing your feedback.
Great facility. Staff is extremely friendly and Stephanie is an outstanding therapist.
Wayne, thanks for the 5-star review! We'll let Steph know you think she's outstanding, she'll love hearing your feedback.
Friendly atmosphere/ knowledgeable and and engaging
Bishop McKoy, thank you for the 5-star review! A friendly atmosphere and an engaging team is exactly what we aim for. We'll share your note with everyone.
I’m very happy with my treatment!
Gloria, thanks for the 5-star review! We're so glad you're happy, and we'll let the team know.
When I went for my evaluation they were very detailed oriented. I was there for my hip and hopefully better mobility. I did water therapy, in the water I moved a lot better. The water was nice and warm. The therapist kept me moving and motivated. I will give them a 5 star 🌟
Shon, thank you for the 5-star review! We're glad the warm water and the team's motivation worked for you. We'll share your note with the team.
The therapist provides one on one hands on therapy, and keeps the pace going just right. The movements and activities are perfect for addressing my ailment.
Paul, thank you for the 5-star review! One-on-one attention and the right pace are what we aim for, and we'll pass your feedback to the team.
MEDIQ Physical Therapy and Aquatic Therapy (Holly Springs/Apex) on Google Maps →
Analyzing 9,114,2679.1M ReviewsFor 25,81725.8K Experts
