Analyzing 8,065,3418.1M ReviewsFor 22,86822.9K Experts

Experts Reviews · Company report
Meineke Car Care Center logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%64+34.9Reliability 24%57+13.8Value 14%84+11.9Replies to reviews 7%52+3.7Craft & service penalty88−1.2Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCORE

Meineke Car Care Center

New Bedford, MA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #66Position by Experts Score among all companies we track in this category. of 76 tire repair shops · 4.6★ from 739 Google reviews

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Report card

Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Meineke Car Care Center is better than 64% of tire repair shops.B
64
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Meineke Car Care Center is better than 57% of tire repair shops.C
57
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Meineke Car Care Center is better than 88% of tire repair shops.A
88
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Meineke Car Care Center is better than 84% of tire repair shops.A
84
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Meineke Car Care Center is better than 100% of tire repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Meineke Car Care Center is better than 52% of tire repair shops.C
52

Reviews for your job

Customers hired Meineke Car Care Center for 8 kinds of job.

Meineke Car Care Center for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.199
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.63
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 64/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#31 / 39
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.93%

All 199 Google reviews tagged “Oil change” · showing 20

Walter1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★

Didn't even top off windshield washer fluid

OverpricedOil change
Deolinda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★

I find that the battery was overpriced, abs brakes were priced reasonably

Reasonable priceOil changeService not listed
Peter5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★

They took my car in a few minutes ahead of my scheduled time. They told me it would take 30 minutes and it took 30 minutes. Total cost was $87 for a full synthetic oil change. I will go back!

Reasonable priceTire rotationsOil change
Nancy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Prompt, thorough service, comfortable waiting area. Discussed observations of future service I will need and provided estimate. No pressure, honest comments.

Reasonable priceOil change
elizabeth2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

There was a negligible wait for them to complete the work. I appreciated that they were able to fit me in to the schedule as a walk-in and they set the expectation for additional 10 minutes the task entailed if they didn’t have the oil filter in stock (which they did). Nathan was polite and courteous and even…

Reasonable priceOil change
Matthew1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★

I can agree with most reviews. Courteous, efficient, friendly, accommodating, and a convenient location for me. Good guys. Give them a shot.

Not sureOil change
benjaminLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

They were very thorough and diagnosing my vehicle issues . They took care of My Vehicle at the last minute. They're truly people 1st

Reasonable priceVehicle safety inspectionOil change
mark8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Was able to take me in for an oil change at a moments notice, no appt either Great staff.... .

Reasonable priceOil change
RobertLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I came in with a noisy wheel well and bad information. TJ helped me understand the issue and we resolved the problem that day. Even going so far as to tell me where to get service if he was unable to assist. He is knowledgeable and polite. I will be returning for all ongoing maintenance and any further work I will be discussing with him first.

Great priceBrakesOil change
Nathaniel8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I made an appointment. They were ready for me. They did the work immediately and I was out of there. Good work, good price - excellent experience.

Reasonable priceOil change
Ann3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Quick service, nice staff.

Not sureOil change
JeromeLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

1st Service @ Meineke Need 4 new shocks for my 2014 Chevy Express 1500. Not only did they blow the competition (Midas) out of the water with a lower price by $400... But did the work in a timely fashion.. Thanks, Meineke Care Care Center.. 2nd Service @ Meineke Had my front breaks done at Meineke, the owner and…

Great priceOil change
scottLocal Guide · 78 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jamal was an awesome tech, did a great job ! Very satisfied!

Oil change
Scott4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Really great experience. The tech was awesome and friendly! Def will return!

OverpricedOil change
Brian5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

In and out like it should be

Reasonable priceOil change
Ms1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I arrived for an oil change and it was a great experience. The professionalism was top notch, with just my out of state plate number, my car information was made available for service. Thank you for your kindness and fast service..

Great priceOil change
Joan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★

I would go there again The service was good

Great priceOil change
LaurenLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★

Booked a same day appt online. Didn't wait long. Waiting area was clean. However, was disappointed that I was emailed a coupon when I booked for a $75 full synthetic oil change. But when I went to use it I was told I couldn't and was not told why. So the price was around $125... The woman checking out before me had…

Oil change
Meghan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Went to Meineke for a MA inspection sticker and a synthetic oil change. I made an appointment, though the shop took my vehicle early. Service was quick: I spent about 40 minutes waiting for the oil change and sticker. The price for both services (plus taxes and fees) was $125, which was reasonable. The waiting area…

Great priceVehicle InspectionOil change
Eda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Great service. Nice ppl I recommend it 100%

Great priceVehicle InspectionOil change

Show more oil change reviews (179 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 53%Overpriced 9%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Oil change199—
Brakes29—
General repairs & maintenance25—
Exhaust17—
Auto brake repair14—
Brake service & repair13—
Steering & suspension repair9—
Auto maintenance9—

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