Analyzing 8,054,6608.1M ReviewsFor 22,84422.8K Experts
Customers frequently cite prompt service, accurate scheduling, and clear communication regarding estimates and vehicle needs. Reviews highlight efficient handling of oil changes, brake repairs, and inspections, with staff often noted for courtesy and a comfortable waiting area. However, recurring criticisms include unresolved mechanical issues, such as oil leaks or steering failures, and instances where requested tasks like topping off washer fluid were omitted or pricing transparency was lacking.
Data from Google, last updated November 3, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Bar = this company · dark tick = category median.
739 Google reviews we collected
Phrases our text analysis found in 457 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 457 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The staff was caring snd supportive about my brake problem.”
“Ignoring bald tires is not only unprofessional, it’s dangerous.”
“Prompt, thorough service, comfortable waiting area.”
“Great job, took care of my undercarriage in no time flat”
“…my review do not go to this place stay away from this place they are horrible they charge you for work they don't do and one of the guys actually key…”
“Anytime I have needed help with my car, they have come to the rescue, and charged a very reasonable price.”
“ALL their parts and labor are overpriced, even with the “warranty”!”
“The crew at this Meineke are quick, honest, thorough, and helpful in supporting me in understand the current and future maintenance of my vehicle.”
“These guys are either running a series repair scam or they’re incompetent.”
“I left feeling confident and happy, highly recommend this place for all your car needs!”
“STAY AWAY - I've updated my review do not go to this place stay away from this place they are horrible they charge you for work they don't do and one…”
“The rep who helped me answered all of my questions well and explained the cost of services recommended thoroughly for me.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Meineke Car Care Center for 8 kinds of job. Pick one to see what they paid and said.
They took my car in a few minutes ahead of my scheduled time. They told me it would take 30 minutes and it took 30 minutes. Total cost was $87 for a full synthetic oil change. I will go back!
Prompt, thorough service, comfortable waiting area. Discussed observations of future service I will need and provided estimate. No pressure, honest comments.
I have come to see that Meineke is really a community automotive establishment. Anytime I have needed help with my car, they have come to the rescue, and charged a very reasonable price.
Went to figure out what was wrong with my car after hearing a noise. They fixed my car same day within a couple of hours. Making the appointment was easy to. Would recommend.
The staff was caring snd supportive about my brake problem. They fit me in for the work and I am grateful for the safety and comfort I now have
Nice experience got the car right in and inspected the brakes. And fixed the problem thanks
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 199 | — |
| Brakes | 29 | — |
| General repairs & maintenance | 25 | — |
| Exhaust | 17 | — |
| Auto brake repair | 14 | — |
| Brake service & repair | 13 | — |
| Steering & suspension repair | 9 | — |
| Auto maintenance | 9 | — |
4.6 ★★★★★ 739 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Didn't even top off windshield washer fluid
Hi, thank you so much for the positive review! We're glad you had a great experience at Meineke Car Care Center.
Great job all around.
Thanks for the positive feedback, Thorpe. We're happy to hear you had a great experience!
Quick clean and respectful
Thanks for the feedback, David. We're glad you found our team quick, clean, and respectful!
I find that the battery was overpriced, abs brakes were priced reasonably
Hi Deolinda, thank you for your feedback. We appreciate you pointing out that while the battery may have seemed a bit high, you found our pricing for the ABS brakes to be reasonable. We always aim to provide fair value for our services and parts.
They took my car in a few minutes ahead of my scheduled time. They told me it would take 30 minutes and it took 30 minutes. Total cost was $87 for a full synthetic oil change. I will go back!
Thanks for the feedback, Peter. We're glad we could get you in ahead of schedule and keep your full synthetic oil change right on track with that 30-minute estimate. We appreciate you choosing us for your maintenance and look forward to seeing you back at the shop.
Prompt, thorough service, comfortable waiting area. Discussed observations of future service I will need and provided estimate. No pressure, honest comments.
Thanks for taking the time to leave us a positive review, Nancy! Your feedback means a lot to us at Meineke Car Care Center, and we're glad you're satisfied with the work done on your vehicle.
I have come to see that Meineke is really a community automotive establishment. Anytime I have needed help with my car, they have come to the rescue, and charged a very reasonable price.
Hi, Lynn! Thanks for the wonderful review! We're glad to hear you had a great experience with us. If you ever need our services again, we'll be happy to welcome you back into our shop!
Always a great and straightforward place
Thanks for the positive review, Adam!
Went to figure out what was wrong with my car after hearing a noise. They fixed my car same day within a couple of hours. Making the appointment was easy to. Would recommend.
Hi Patricia, thanks for the great review! We're glad we could track down that noise and get your car back on the road the same day. It's wonderful to hear that the appointment process was easy for you, and we appreciate the recommendation.
Great job, took care of my undercarriage in no time flat
Thanks for the positive feedback, Eugene. We're glad we could get your undercarriage serviced so quickly!
Analyzing 8,054,6608.1M ReviewsFor 22,84422.8K Experts
