Analyzing 9,268,0599.3M ReviewsFor 26,36926.4K Experts
Google reviewers rate the salon 4.9 out of 5 based on 1102 reviews. Customers frequently praise the staff for their punctuality, communication, and ability to execute specific hair visions, including cuts, colors, and extensions. The interior is often described as clean and welcoming. However, low-star reviews cite high pricing, significant time commitments, and inconsistent color results as primary concerns. Some clients also reported difficulties with parking and billing disputes.
Data from Google, last updated November 9, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.
Bar = this company · dark tick = category median.
1,102 Google reviews we collected
Phrases our text analysis found in 885 written reviews
What customers reported paying
Middle half of what 228 customers paid ($81–$214) · gold mark = category median.
How often each topic comes up in the written reviews
We read 885 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She is so friendly and the conversation was wonderful.”
“And, the manager is not helpful or empathetic to the client’s needs.”
“Kaylan cut and styled my hair today and she did an amazing job!”
“…ect” it (still not getting it to what I wanted lol…) and causing the worst bleach damage that destroys your curls and hair health.…”
“I would recommend him to anyone looking for someone talented, knowledgeable, and consistent.”
“The salon has a cool vibe but customers pay a high price for the hair service to come out almost perfect and because of that, I do not recommend.”
“I got a consult for a transformation haircut to explain some things, and came back to the haircut a week after.”
“…he same hair stylist all her life, I struggled to find someone here I trusted to give me consistently beautiful cuts that I felt were worth it.…”
“…ere I trusted to give me consistently beautiful cuts that I felt were worth it.…”
“Now I’m left with an overpriced service that was not done correctly or professionally.”
“He was so friendly when we messaged and was able to get me in pretty quickly.”
“I travelled all the way from midtown to this place and this hair stylist spent 10 mins with me and took my hair sample to test colour and never got back to me.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Melrose & Mcqueen for 8 kinds of job. Pick one to see what they paid and said.
Phenomenal, Melrose truly goes the extra mile in every regard. Been 3 times and I couldn’t imagine going to any other salon. Shoutout Ruby. 🌟
Simone did a wonderful job with my hair. She is so friendly and the conversation was wonderful. She executed the vision I had for my hair so well, and I am so beyond happy with the results. The haircut is AMAZING and the blowout she gave me lasted so long. I’m so happy and will be returning for sure! 😍
I have seen Chelsea twice now. She is fantastic. Absolutely an expert at what she does and such a delightful human. I have such a great time when I'm here. Chelsea listens and is able to take what I'm asking for to the next level. My color and haircut are more than I could have dreamed of. Not only that but my hair…
Ruby was absolutely exceptional. I got a consult for a transformation haircut to explain some things, and came back to the haircut a week after. Ruby had been thinking and coming up with ideas for said haircut in the meantime, which was totally unexpected and wonderfully appreciated. Truly deserving of the level 2 stylist position (and then some).
I’ll admit… it was hard for me to find, at first. But I’m probably older than their average client not nearly as familiar as I used to be of the area, since it’s changed so much over the years. But that’s fine by me. I won’t let anyone but Spero touch my hair. It’s fine but also coarse and I have a ton of it. He is…
I've been in Atlanta a little over 10 years and, as someone from a small town who grew up with the same hair stylist all her life, I struggled to find someone here I trusted to give me consistently beautiful cuts that I felt were worth it. I'm so glad I happened to book with Chelsea E. a couple years ago. She's an…
| Job | Reviews | Category typical |
|---|---|---|
| Haircut | 407 | $43–$79 |
| Hairstyling | 284 | $50–$108 |
| Hair coloring | 213 | $128–$371 |
| Blowouts | 78 | $52–$113 |
| Hair highlighting | 71 | $176–$371 |
| Gloss or Glaze | 57 | — |
| Blowdry | 53 | $43–$66 |
| Balayage | 51 | $214–$426 |
4.9 ★★★★★ 1,102 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Phenomenal, Melrose truly goes the extra mile in every regard. Been 3 times and I couldn’t imagine going to any other salon. Shoutout Ruby. 🌟
Simone did a wonderful job with my hair. She is so friendly and the conversation was wonderful. She executed the vision I had for my hair so well, and I am so beyond happy with the results. The haircut is AMAZING and the blowout she gave me lasted so long. I’m so happy and will be returning for sure! 😍
Jared is an amazing stylist and colorist! He absolutely kills it every single time and never does me wrong. I would recommend him to anyone looking for someone talented, knowledgeable, and consistent. You’re in great hands with Jared!
I kind of want to gatekeep Logan since he’s new to MMQ, but I won’t. He saved the day when I had a childcare emergency and was super understanding and flexible. Plus he nailed the blonde color I was going for! 🙌
Exquisite
I have seen Chelsea twice now. She is fantastic. Absolutely an expert at what she does and such a delightful human. I have such a great time when I'm here. Chelsea listens and is able to take what I'm asking for to the next level. My color and haircut are more than I could have dreamed of. Not only that but my hair feels so healthy. I look forward to my appointments. Thank you sincerely, and see you next time!
Kaylan cut and styled my hair today and she did an amazing job! I highly recommend her and will definitely be back. Thank you for making my day.
Ruby was absolutely exceptional. I got a consult for a transformation haircut to explain some things, and came back to the haircut a week after. Ruby had been thinking and coming up with ideas for said haircut in the meantime, which was totally unexpected and wonderfully appreciated. Truly deserving of the level 2 stylist position (and then some).
High end hair place. Laura is my stylist and she is fantastic. It costs a bit, but you get what you pay for. Parking is a challenge, but welcome to Decatur.
I’ll admit… it was hard for me to find, at first. But I’m probably older than their average client not nearly as familiar as I used to be of the area, since it’s changed so much over the years. But that’s fine by me. I won’t let anyone but Spero touch my hair. It’s fine but also coarse and I have a ton of it. He is patient, enjoyable to hang out with for hours on end, and he doesn’t fry my hair in the bleaching process (everyone else always has).
Analyzing 9,268,0599.3M ReviewsFor 26,36926.4K Experts
