Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
Melvin Belk Roofing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Melvin Belk Roofing

Grandville, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 18 insulation contractors · 4.9★ from 177 Google reviews

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Report card

Percentile vs other insulation contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Melvin Belk Roofing is better than 91% of insulation contractors.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Melvin Belk Roofing is better than 88% of insulation contractors.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Melvin Belk Roofing is better than 100% of insulation contractors.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Melvin Belk Roofing is better than 100% of insulation contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Melvin Belk Roofing is better than 100% of insulation contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Melvin Belk Roofing is better than 100% of insulation contractors.A
100

Reviews for your job

Customers hired Melvin Belk Roofing for 8 kinds of job.

Melvin Belk Roofing for gutter installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Gutter installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 3

All 16 Google reviews tagged “Gutter installation”

Tiffany5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Exceptional service. Andrew throughly took the time to explain any and all questions I had regarding our roofing repairs and offered great financial assistance. I would highly recommend this company to all. Thank you.

Gutter installationRoof installationRooftop/skylight cleaning+ Responsiveness+ Punctuality+ Quality
NancyLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very efficient and roof and gutters Came out great.

Gutter installationRoof installation+ Responsiveness
Barb3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Needed total roof and gutter replacement after storm and hail damage. Communication was excellent throughout the whole process.

Gutter installationRoof installation+ Responsiveness+ Punctuality+ Professionalism
Patricia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We chose to keep our dollars local and are very pleased that we did. Kevin provided our quote in a timely manner and was very responsive during the entire project. Crew arrived and were professional. The communication during the entire process was excellent. I highly recommend Melvin Belk Roofing. Reasonably…

Gutter installationRoof installationRoof repair+ Responsiveness+ Punctuality+ Quality
Dustin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great family owned business. Responded to my request for a quote the same day and got me scheduled in that same week. I was very impressed with the quality of work. Everyone I dealt with was very professional and communicated perfectly through the entire process.

Gutter installation+ Quality+ Professionalism+ Value
jimmy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Melvin Belk roofing did a fantastic job on our gutters. Andrew was fast, informative, and professional during the sales process and installation was fast, clean, done within days of the first phone call. I highly recommend using Melvin Belk Roofing.

Gutter installation+ Responsiveness+ Punctuality+ Quality
Shannon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very knowledgeable and timely. Jeremiah was so very helpful and attentive to all of our needs!

Gutter installationService not listed+ Responsiveness+ Punctuality+ Quality
Kodiak6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jeremiah was polite courteous and communication was great. He knows a lot about roofing and how to get the job done. Give Jeremiah at Melvin Belk Roofing a call.

Attic ventingGutter installationRoof inspection+ Responsiveness+ Punctuality+ Quality
JeanneLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I usually research reviews from others before I invest in a major project for my house. I saw great reviews for both roofing and gutters from Melvin Belk Roofing so I gave them a call. Very glad I did. The team did a great job with both my roof and gutters. Extremely nice and polite to work with. I appreciated the…

Gutter installationRoof installation+ Responsiveness+ Punctuality+ Quality
Richard2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Melvin Belk Roofing did a great and speedy job on my gutters. Very polite and clean as well. Very happy with service and recommend to anyone for any roofing needs!

Gutter installationGutter repairs+ Responsiveness+ Punctuality+ Quality
LukeLocal Guide · 82 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great company to work with. Our project was done even done early! The new skylights added the perfect light into our home. Low pressure sales with an informative staff that answered all our questions. Completely satisfied!

Gutter installationGutter repairsRoof inspection+ Responsiveness+ Punctuality+ Quality
Kyle6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Melvin Belk Roofing took care of us. Jeremiah was quick and responsive in getting us a quote. Andrew and his crew did a great job. We have a weird roof and they were ready for anything we threw at them. They couldn’t have don’t better. They also put in gutters and they were amazing. The biggest thing to me is…

Gutter installationGutter repairsRoof installation
Felicia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Gutter installationRoof installationRoof repair+ Responsiveness+ Punctuality+ Quality
Andy4 years ago★★★★★

Rating only, no written review.

Gutter installationGutter repairsRoof inspection+ Quality+ Professionalism
Steve3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Gutter installationRoof installation+ Responsiveness+ Punctuality+ Quality
JosephLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Gutter installationRoof installationRoof repair+ Responsiveness+ Quality+ Professionalism

Price

$7.1k-52% vs typical insulation contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 38%Reasonable 62%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Roof installation61$13k–$20k
Roof repair35$927–$13k
Roof repair for storm & wind damage30$1.1k–$20k
Roof inspection18—
Gutter installation16—
Gutter repairs8—
Attic venting5—
Skylight installation4—

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