Analyzing 8,519,4878.5M ReviewsFor 24,16424.2K Experts

Experts Reviews · Company report
Mendo Motorz & Transmissions logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%99+7Momentum penalty94−0.6Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Mendo Motorz & Transmissions

San Antonio, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #283Position by Experts Score among all companies we track in this category. of 588 auto repair shops · 4.8★ from 710 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mendo Motorz & Transmissions is better than 84% of auto repair shops.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mendo Motorz & Transmissions is better than 79% of auto repair shops.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mendo Motorz & Transmissions is better than —% of auto repair shops.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mendo Motorz & Transmissions is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mendo Motorz & Transmissions is better than 94% of auto repair shops.A
94
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mendo Motorz & Transmissions is better than 99% of auto repair shops.A
99

Reviews for your job

Customers hired Mendo Motorz & Transmissions for 8 kinds of job.

Mendo Motorz & Transmissions for auto maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.75
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 67/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#227 / 244
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Auto maintenance”

SocialLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★

Waiting time was a concern due to short staff and high demand....

Reasonable priceAuto engine diagnosticAuto maintenanceService not listed
John8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

All the staff at Mendo's are very friendly and helpful. Cost and time frames for service is quick and what they say it will be. Will definitely be bringing my vehicle her in the future.

Reasonable priceAuto engine diagnosticAuto maintenance
EdLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★

Capable Mechanics, particularly Ron, good pricing, veteran friendly and Ernest provides excellent customer service

Air & cabin filter replacementSteering & suspension repairAuto A/C recharge
Dayaneth8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Guys at Mendo Motorz are quick to inspect any issues n fix my vehicles, even when I show up unannounced! They are honest and reasonable and now open on Sundays! 😉

A/C installation & repairAuto A/C rechargeAuto A/C replacement
Tony12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Awesome service. Took my vehicle in the same day and got out by noon the next day with a new fuel pump. Came out below their original estimate. Can’t beat that. They’re now my goto shop.

Auto maintenanceAuto engine diagnosticElectrical repair
Flip4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always helpful …affordable prices and positive attitudes highly recommend these guys.

Auto maintenanceAir conditioning
MickyLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Guys were professional and very knowledgeable. Amazing customer service as well. Anything goes wrong with vehicles I’d let them take care of your mechanical needs!

Auto maintenance
Liam1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’ve had multiple issues with other mechanics, but in the few times I’ve had to visit mendo motorz they’ve been fast and vigilant with the work required on my vehicle. They got a vehicle I had sitting stagnant in my driveway working within a week, located and resolved issues that other mechanics had told me I…

Auto battery replacementAuto maintenanceAuto tire replacement

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 42%Reasonable 54%Overpriced 2%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Auto engine diagnostic32—
Transmission26—
Oil change23—
General repairs & maintenance19—
Brakes17—
Engine repair17—
Steering & suspension repair17—
Air conditioning14—

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