Analyzing 8,518,4898.5M ReviewsFor 24,15924.2K Experts

Experts Reviews · Company report
Mendo Motorz & Transmissions logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%99+7Momentum penalty94−0.6Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Mendo Motorz & Transmissions

San Antonio, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #283Position by Experts Score among all companies we track in this category. of 588 auto repair shops · 4.8★ from 710 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mendo Motorz & Transmissions is better than 84% of auto repair shops.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mendo Motorz & Transmissions is better than 79% of auto repair shops.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mendo Motorz & Transmissions is better than —% of auto repair shops.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mendo Motorz & Transmissions is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mendo Motorz & Transmissions is better than 94% of auto repair shops.A
94
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mendo Motorz & Transmissions is better than 99% of auto repair shops.A
99

Reviews for your job

Customers hired Mendo Motorz & Transmissions for 8 kinds of job.

Mendo Motorz & Transmissions for wheel alignment

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Wheel alignment”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#119 / 237
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 10 Google reviews tagged “Wheel alignment”

van7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Great place! Staff very friendly and knowledgeable.

Reasonable priceGeneral repairs & maintenanceWheel alignmentOil change
Nadeem3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Ernest has always been taking good care of my and my family and friends vehicles like it's his own. Very honest man and will never rip you off like other shops. I usually don't leave any reviews but the honesty and professionalism that I always received from Ernest made me write this review for him and his shop. I…

Reasonable priceElectrical repairSteering & suspension repairGeneral repairs & maintenance
JosephLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Booo I guess my last review never posted. Just gotta say these guys are great, tell me what I needed to get done and to care of it. Very professional! Very efficient! Definitely recommend.

Reasonable priceSteering & suspension repairWheel alignmentBrakes
Ernest3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I was recommended to this business and it was a great recommendation. I had taken my car to several other places for maintenance on my car, but no one could figure out how to fix the problem. These mechanics at Mendo Motorz did the job at a reasonable price. It took them one day to find the problem and fix it. Now…

Wheel alignmentService not listed
Dayaneth8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Guys at Mendo Motorz are quick to inspect any issues n fix my vehicles, even when I show up unannounced! They are honest and reasonable and now open on Sundays! 😉

A/C installation & repairAuto A/C rechargeAuto A/C replacement
Liam1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’ve had multiple issues with other mechanics, but in the few times I’ve had to visit mendo motorz they’ve been fast and vigilant with the work required on my vehicle. They got a vehicle I had sitting stagnant in my driveway working within a week, located and resolved issues that other mechanics had told me I…

Auto battery replacementAuto maintenanceAuto tire replacement
SueLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We brought our 93 Honda Prelude in for a front end alignment, rear view mirror replacement, passenger door window actuator replacement, and rear window tint removal. It’s driving like a champ. Mendo is our primary car doctor from now on. Nice waiting room, and great info when we picked it up. I highly recommend this place.

Wheel alignment
Cynthia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Rating only, no written review.

Great priceWheel alignment
Matthew2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

Steering & suspension replacementWheel alignment
Jared4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Steering & suspension repairWheel alignmentService not listed

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 42%Reasonable 54%Overpriced 2%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Auto engine diagnostic32—
Transmission26—
Oil change23—
General repairs & maintenance19—
Brakes17—
Engine repair17—
Steering & suspension repair17—
Air conditioning14—

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