Analyzing 7,185,9777.2M ReviewsFor 20,38520.4K Experts

Menomonie South YMCA logo

Menomonie South YMCA

Gym · Menomonie, WI · reviewed since 2018

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%54+34.3Reliability 28%31+8.8Replies to reviews 8%65+5.4Momentum penalty0−10Experts Score= 38Not enough data for value; its weight is shared by the others.Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.38SCORE
DGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#75 of 75 gymsPosition by Experts Score among all companies we track in this category. · better than 0%
4.7 ★★★★★ 70 Google reviews · 13 photos
89%five-star reviews
1.00★last 12 monthsAverage stars on reviews from the last 12 months only.
20%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
13%reviews answered by the owner
Jul 2026latest review
📞 Call (715) 231-2348Request a call backWebsite ↗

Menomonie South YMCA at a glance

Reviewers highlight a clean facility with well-maintained equipment, friendly staff, and reasonable pricing, noting that owners are responsive to member needs. Recurring themes include a welcoming atmosphere, diverse workout options including powerlifting, and effective communication. However, low-star reviews criticize the lack of phone availability for inquiries and express frustration that national YMCA memberships do not grant access to this specific location.

  • Google rating: 4.7 out of 5 from 70 reviews (89% five-star).
  • Reviews on this page: 70 Google reviews (45 with written comments, 1 with photos).
  • Owner responses: the business replied to 13% of reviews.
  • Most recent review: July 9, 2026.
  • Service: Gym serving Menomonie, Wisconsin.

Data from Google, last updated November 1, 2026.

Score profile vs other gyms

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and replies to reviews; weakest: momentum.

Satisfaction54Reliability31Craft & service100Value–Momentum0Replies to reviews65Satisfaction: 54 (median 95)Reliability: 31 (median 95)Craft & service: 100 (median 100)Momentum: 0 (median 100)Replies to reviews: 65 (median 65)
Menomonie South YMCAGyms median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Menomonie South YMCA: 54/100 on this factor. Category median: 95.C
54
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Menomonie South YMCA: 31/100 on this factor. Category median: 95.D
31
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Menomonie South YMCA: 100/100 on this factor. Category median: 100.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 99.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Menomonie South YMCA: 0/100 on this factor. Category median: 100.F
0
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Menomonie South YMCA: 65/100 on this factor. Category median: 65.B
65

Bar = this company · dark tick = category median.

Star ratings

70 Google reviews we collected

  • 5 stars6289%
  • 4 stars34%
  • 3 stars11%
  • 2 stars00%
  • 1 star46%

Praise vs complaints

Phrases our text analysis found in 45 written reviews

  • Praise3097%
  • Complaints13%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude2065%
  • Speed & response310%
  • Would recommend310%
  • Price & value26%
  • Quality & results13%
  • Communication13%
  • Honesty & trust13%

What customers talk about

We read 45 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Love it here, everyone is very nice and respectful.”
  • “…, it's kept clean, the equipment is well maintained and they're very quick to respond to/fix any issues, BodyWorks is a great gym and I would recommen…”
  • “…y quick to respond to/fix any issues, BodyWorks is a great gym and I would recommend them to anyone.…”
  • “Reasonable membership fee and have access 24/7 so I can work out when it fits my schedule.”
  • “Clean and top notch equipment.”
  • “I definitely recommend this place and to be honest, I have already been recommending Menomonie Health & Fitness to friends for awhile now.”

People customers mention

  • Health 6 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

James1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★

Disappointing my nationwide YMCA membership does not allow access. Not a true YMCA facility.

Courtney6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★

Why do you need to pay for an additional key fob if you already pay for the monthly subscription?

MarkLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Love it here, everyone is very nice and respectful. Everything you need for a full body workout!

AllpreppedupLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

The ONE. Been going to gyms since the 70's. This one felt like home again. That's HUGE. Nice, really nice equipment selection. Good crew. Happy. Haven't met the owners yet. This is an advance tip of the hat. Nice work. It shows...

Mike2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★

How do you run a business when no one ever answers the phone. I've tried numerous times over the past month. Even leaving voicemails.

Brett4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great gym to go to the people are awesome and all in all a great environment to get a good workout in!

Compare with

Photos

Customer reviews

4.7 ★★★★★ 70 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
James Gordon Meyer1 reviewTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Disappointing my nationwide YMCA membership does not allow access. Not a true YMCA facility.

Courtney Leonard6 reviewsTotal number of Google reviews Courtney has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Why do you need to pay for an additional key fob if you already pay for the monthly subscription?

David StanleyLocal Guide · 16 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Clean facility and pleasant neighbors ☺️

Mark SharpleyLocal Guide · 33 reviewsTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Love it here, everyone is very nice and respectful. Everything you need for a full body workout!

Response from the owner · 2 years ago

Mark, Thank you so much for the great review and for being a valued member! We're thrilled to hear you're enjoy the community and atmosphere. Your support means a lot to us!

Mark Mohlman9 reviewsTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I cannot get ahold of this place and they never answer the phone

Response from the owner · 2 years ago

Mark, Thank you for your feedback. However, I don't see a membership on file for you and no record of any communication attempts until 8/16/24. I'm more than happy to take care of your request if given the opportunity to do so. Please feel free to contact me should you wish to provide additional feedback ([email protected]). Sincerely, John Englund Owner

AllpreppedupLocal Guide · 29 reviewsTotal number of Google reviews Allpreppedup has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The ONE. Been going to gyms since the 70's. This one felt like home again. That's HUGE. Nice, really nice equipment selection. Good crew. Happy. Haven't met the owners yet. This is an advance tip of the hat. Nice work. It shows...

Mike Seichter2 reviewsTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

How do you run a business when no one ever answers the phone. I've tried numerous times over the past month. Even leaving voicemails.

Response from the owner · 2 years ago

Mike, My apologies for your phone calls going unanswered. This is the busiest time of the year for gym memberships and we are doing our best to keep up on all the voicemails and emails. I will reach out personally to get your inquiry addressed. Thank you for your feedback.

david hansonLocal Guide · 66 reviewsTotal number of Google reviews david has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Love the break . Stress relief. It's all about you.

Brett LaPorte4 reviewsTotal number of Google reviews Brett has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great gym to go to the people are awesome and all in all a great environment to get a good workout in!

Michael BehmLocal Guide · 102 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Perfect place of friendliness and fitness focus! They have everything my family needs for a healthy lifestyle

Menomonie South YMCA on Google Maps →

Business details

  • Address: 1508 9th Street East, 3019 Schneider Avenue SE, Menomonie, WI 54751
  • Phone: (715) 231-2348
  • Website: ymca-cv.org
  • Service area: Menomonie, WI