Electrician · San Francisco, CA · reviewed since 2023
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#18 of 125 electriciansiPosition by Experts Score among all companies we track in this category. · better than 86%
5.0★★★★★103 Google reviews · 23 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
$3.2ktypical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Mercy Electric five stars based on 103 reviews, with the owner responding to all feedback. Customers frequently cite punctuality, clear communication, and affordable pricing for services including EV charger installations, panel upgrades, and general repairs. Recurring themes highlight professional conduct, efficient problem-solving, and reliable scheduling for both residential and commercial projects. The provided excerpts contain no low-star reviews or common criticisms, indicating high satisfaction across the sampled data.
Google rating: 5.0 out of 5 from 103 reviews (100% five-star).
Reviews on this page: 103 Google reviews (100 with written comments, 8 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 27, 2026.
Service: Electrician serving San Francisco, California.
Data from Google, last updated November 3, 2026.
Score profile vs other electricians
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.
Mercy ElectricElectricians median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mercy Electric: 100/100 on this factor. Category median: 94.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mercy Electric: 98/100 on this factor. Category median: 93.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mercy Electric: 99/100 on this factor. Category median: 98.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mercy Electric: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mercy Electric: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 88.–
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Bar = this company · dark tick = category median.
Star ratings
103 Google reviews we collected
5.0of 5
5 stars103100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 100 written reviews
100%praise
Praise252100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price542%
Reasonable650%
Overpriced00%
Not sure18%
$3.2k+565% vs typical electricians
Middle half of what 7 customers paid ($938–$4.4k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend5522%
Staff & attitude5321%
Quality & results4819%
Speed & response4116%
Honesty & trust229%
Communication177%
Price & value166%
What customers talk about
We read 100 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Mercy Electric is a highly certified company for electrical work; highly recommended.”
“We appreciate their professionalism and would gladly work with them again should the opportunity arise.”
“We’ve had the opportunity to work with Dimas and his team on projects, and it’s been a great experience.”
“They’re reliable, show up on time, and do quality work.”
“I highly recommend Mercy Electric to anyone looking for a skilled, reliable electrician.”
“Dimas is easy to reach and always quick to address any questions or concerns that come up, which makes working together that much easier.”
“They offer excellent service and punctuality at very affordable prices.”
People customers mention
Dimas16 reviews
Area3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Mercy Electric for 8 kinds of job. Pick one to see what they paid and said.
MMatti1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Great service, really professional. They helped me install an EV charger in my building. They were super efficient and very nice. Will definitely use them again
Paid $500–1,000
JJosh4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
⭐⭐⭐⭐⭐
Great experience with Mercy Electric! Dimas came out to install a Tesla charger in my garage and did an excellent job. He was fast, professional, kind, and very informative throughout the entire process. He explained everything clearly, got the installation done quickly, and made the whole experience easy.…
Paid $500–1,000Reasonable priceElectrical wiring installationElectric car charger installation
CCecilia8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
I had a great experience with Mercy Electric. Dimas was professional, knowledgeable, and clearly knew exactly what he was doing. He completed the electrical work efficiently and to a high standard.
When the inspector came out, it seemed like they may have worked together on previous inspections, which gave me…
Paid $5,000+Reasonable priceElectrical inspectionsElectrical panel replacement or upgrading
GGiovanni3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Nelson and his crew did an outstanding job on my house in Los Gatos upgrading my electrical panel in a timely and safe manner! Great pricing and communication!
Paid $2,000+Great priceElectrical panel replacement or upgrading
NNelson3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
I liked them because they are very responsible in their work and the work they did was very clean and professional. The entire time they were working they were very attentive and punctual. I recommend Mercy Electric one hundred percent.
We’ve had the opportunity to work with Dimas and his team on projects, and it’s been a great experience. They’re reliable, show up on time, and do quality work. Dimas is easy to reach and always quick to address any questions or concerns that come up, which makes working together that much easier. We appreciate their professionalism and would gladly work with them again should the opportunity arise. Highly recommend!
- Planos Construction
Thank you, Veronica, for the thoughtful review and for partnering with us. We are glad our team was reliable, punctual, and responsive to your questions. Your recommendation means a lot, and we look forward to the chance to work together again. We appreciate Planos Construction’s trust in our team.
M
Matti Kahaner1 reviewiTotal number of Google reviews Matti has written across all businesses on Google Maps, not just this one.
Great service, really professional. They helped me install an EV charger in my building. They were super efficient and very nice. Will definitely use them again
Price: $500–1,000
Response from the owner · a week ago
Thanks Matti, we appreciate your kind words. We are glad the EV charger installation went smoothly and that our team was professional and efficient. We look forward to helping with any future projects. Thanks for choosing us.
Y
yefry Ávila1 reviewiTotal number of Google reviews yefry has written across all businesses on Google Maps, not just this one.
Mercy Electric is a highly certified company for electrical work; highly recommended. They offer excellent service and punctuality at very affordable prices. If you want work with a quality guarantee, you should call Mercy Electric.
Response from the owner · a month ago
Thank you, Yefry, for the fantastic review and recommendation. We are glad our certifications, punctuality and affordable pricing met your expectations. It means a lot to know you trust our quality guarantee, and we appreciate you choosing Mercy Electric. We look forward to helping you again in the future.
J
Josh Moala4 reviewsiTotal number of Google reviews Josh has written across all businesses on Google Maps, not just this one.
⭐⭐⭐⭐⭐
Great experience with Mercy Electric! Dimas came out to install a Tesla charger in my garage and did an excellent job. He was fast, professional, kind, and very informative throughout the entire process. He explained everything clearly, got the installation done quickly, and made the whole experience easy.
Really appreciated the great customer service. I’ll definitely be using Dimas and Mercy Electric again for future electrical work. Highly recommend!
Price assessment: Reasonable price
Price: $500–1,000
Services: Electrical wiring installation, Electric car charger installation
Response time: 0–1 hr
Response from the owner · a month ago
Thanks for the great review, Josh. We are thrilled Dimas provided a fast, professional, and informative installation of your Tesla charger. We appreciate you highlighting our customer service and your recommendation. We look forward to helping with any future electrical work.
C
Cecilia Escalon8 reviewsiTotal number of Google reviews Cecilia has written across all businesses on Google Maps, not just this one.
I had a great experience with Mercy Electric. Dimas was professional, knowledgeable, and clearly knew exactly what he was doing. He completed the electrical work efficiently and to a high standard.
When the inspector came out, it seemed like they may have worked together on previous inspections, which gave me additional confidence in the quality of the work. Most importantly, the electrical inspection passed without any issues.
I highly recommend Mercy Electric to anyone looking for a skilled, reliable electrician. Excellent work and a smooth experience from start to finish.
Price assessment: Reasonable price
Price: $5,000+
Services: Electrical inspections, Electrical panel replacement or upgrading
Response from the owner · 4 months ago
Thank you, Cecilia, for the wonderful review. We’re glad Dimas provided professional, knowledgeable service and that the inspection passed without issues. Your recommendation means a lot to our team. We look forward to helping you with any future electrical needs.
J
Jai SinghLocal Guide · 22 reviewsiTotal number of Google reviews Jai has written across all businesses on Google Maps, not just this one.
We used Mercy Electric for our home remodel, and couldn't be happier with the experience. Dimas and his team handled everything from upgrading our electrical panels to working through permits, and they coordinated seamlessly with our general contractor throughout the project.
What stood out most was their professionalism, attention to detail, and respect for our home. The team was always thorough, clean, organized, and easy to work with. They took the time to explain things clearly and made sure every aspect of the job was completed properly.
If you're looking for an electrician you can trust for a remodel or major project, I highly recommend Mercy Electric. Dimas and his crew delivered excellent work from start to finish.
Five solid stars. Thank you very much!
Thank you, Jai, for the wonderful review and for trusting Mercy Electric with your home remodel. We're thrilled that Dimas and the team handled the panel upgrades, permits, and coordination smoothly and that our professionalism and attention to detail stood out. It’s great to hear the crew was thorough, clean, organized, and communicated clearly throughout the project. We truly appreciate the recommendation and five-star rating. If you need anything in the future, please reach out.
C
Camille Haight3 reviewsiTotal number of Google reviews Camille has written across all businesses on Google Maps, not just this one.
We had a great experience with Dimas, our electrician. He was professional, knowledgeable, and reliable from start to finish. He took the time to explain everything clearly, showed up when he said he would, and his work was clean and high quality. It’s hard to find someone you truly trust in this field, and Dimas and his team exceeded our expectations. We can’t recommend him enough!
Response from the owner · 5 months ago
Thank you so much for your kind review, Camille. We’re thrilled Dimas and the team provided professional, reliable, and high-quality service and that you felt informed and confident throughout the process. Your recommendation means a lot to us, and we’ll be sure to pass your praise on to Dimas. Please reach out if you need anything in the future.
J
Joe Chung5 reviewsiTotal number of Google reviews Joe has written across all businesses on Google Maps, not just this one.
Very prompt and responsive communicators. Came right away and fixed 2 major issues for us! Excellent work.
Response from the owner · 5 months ago
Thank you, Joe! We're glad we could respond promptly and resolve those two major issues for you. We appreciate your kind words and are pleased the work met your expectations. Please contact us anytime if you need further assistance.
T
Troy A5 reviewsiTotal number of Google reviews Troy has written across all businesses on Google Maps, not just this one.
I had an unexpected emergency happen when a garbage truck hit an overhead power line and ripped the meter off of my 4 unit building. Finding an electrician who was competent, let alone available on short term notice, seemed impossible. Mercy came through for me! I'm a retired contractor, and I can't say enough about how on it they were! Demas showed up same day to assess the damage, sent a full crew early the next morning to start working, and had it signed off by the City inspector by 4pm. if only PGE worked like this! A whole new upgraded panel that had to be relocated to meet code was ready to go in 8 hrs! Not only were they fast, their bid came in about 65% of what my other quoted bid was. Will be using them for all my electrical needs.
Price assessment: Great price
Services: Electrical panel repair, Electrical panel replacement or upgrading, Electrical wiring repair, Electrical power restoration
Response from the owner · 5 months ago
Thank you, Troy, for the detailed review and for trusting Mercy during that emergency. We're glad Demas and our crew could respond same day, complete the panel relocation to code, and get the City inspector sign-off so quickly. It means a lot to hear our pricing and workmanship met your expectations, especially coming from a retired contractor. We look forward to helping with all your future electrical needs.
P
Phil6 reviewsiTotal number of Google reviews Phil has written across all businesses on Google Maps, not just this one.
Dimas and Fernando did a stellar job on a really simple project, but their work was impeccable. My son-in-law who is himself a general contractor recognize the excellence of their installation and remarked about it. Highly recommended...
Price assessment: Not sure
Services: Electrical wiring installation
Response from the owner · 6 months ago
Thank you, Phil, for the kind words. We’re thrilled Dimas and Fernando’s workmanship impressed your son-in-law and met your expectations. We appreciate the recommendation and will share your praise with the team. Please reach out if we can help with any future projects.
