Friendly phone service in ordering replacement out-of-production mulching blade for my 13 year old riding mower. And the shipping was super fast.

Meridian Implement Co
Meridian Implement Co at a glance
Google reviewers rate Meridian Implement highly, praising friendly staff, extensive product knowledge, and efficient service for new equipment purchases, parts sourcing, and repairs. Customers frequently note that the dealership handles transactions smoothly and offers competitive pricing for items like mowers and farm machinery. However, low-star reviews highlight recurring issues with slow repair turnarounds, missed phone calls, and unexpected billing discrepancies, suggesting inconsistent communication during service processes.
- Google rating: 4.9 out of 5 from 514 reviews (96% five-star).
- Reviews on this page: 514 Google reviews (312 with written comments, 7 with photos).
- Owner responses: the business replied to 2% of reviews.
- Most recent review: October 7, 2026.
- Service: Backhoe Service serving Rockford, Illinois.
Data from Google, last updated November 11, 2026.
Score profile vs other backhoe services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Bar = this company · dark tick = category median.
Star ratings
514 Google reviews we collected
- 5 stars49396%
- 4 stars61%
- 3 stars10%
- 2 stars31%
- 1 star112%
Praise vs complaints
Phrases our text analysis found in 312 written reviews
- Praise11693%
- Complaints97%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude4738%
- Quality & results2419%
- Would recommend2419%
- Price & value1714%
- Honesty & trust76%
- Speed & response54%
- Communication11%
What customers talk about
We read 312 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Friendly phone service in ordering replacement out-of-production mulching blade for my 13 year old riding mower.”
“Thursday morning I called, was put on hold and eventually went to voice mail, hung up on me.”
“A little more old school feel, workers did an excellent job with loading my truck!”
“The worst customer service spent over 10 minutes waiting employees pass by a couple times never either mine to ask if we need anything”
“Highly highly recommend them for any of your needs.”
“This place sells certified rippers for a great deal.”
“This place is a rip off I ordered a carburetor kit which was a little high priced.”
“Honest, down to earth, and they support local businesses.”
“Even before I bought a mower from them they’ve always been helpful and usually have anything I could need and if not they’ve gotten it for me quick.”
“They explained the wire transfer would be held in an “intermediary bank” until we took possession of the planter and were completely satisfied.”
People customers mention
- Cleetus 21 reviews
- Brother 16 reviews
- Dale 8 reviews
- Deere 6 reviews
- Simplicity 3 reviews
- Giraffe 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Friendly phone service in ordering replacement out-of-production mulching blade for my 13 year old riding mower. And the shipping was super fast.
The Gearhart’s are amazing people. Honest, down to earth, and they support local businesses. Highly highly recommend them for any of your needs.
I bought the 2025 badboy rambler. Just love it. Awesome machine. Great dealership.
I’ve had several experiences with Meridian Implement and I’ve always enjoyed doing the business with them!
Great people to work with! Everyone you talk to makes you feel at home. I would highly recommend!!
Purchased a zero turn, made the process easy. Very friendly, and great service.
Photos
Customer reviews
4.9 ★★★★★ 514 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
The Gearhart’s are amazing people. Honest, down to earth, and they support local businesses. Highly highly recommend them for any of your needs.
I bought the 2025 badboy rambler. Just love it. Awesome machine. Great dealership.
I’ve had several experiences with Meridian Implement and I’ve always enjoyed doing the business with them!
Great people to work with! Everyone you talk to makes you feel at home. I would highly recommend!!
Purchased a zero turn, made the process easy. Very friendly, and great service.
Great people and knowledge
Great experience! I've traded in equipment, bought new equipment, and sold equipment to this dealership. Micah was the sale rep that I had through all of my transactions. Very professional and easy to do business with. All of my transactions were smooth and effortless. I would recommend this dealership to anyone looking to purchase their next piece of equipment for home or business use!
Great Company to work with! Very Helpful! May God Continue Blessing you all!
Great family owned business. Super friendly and very helpful. Definitely recommend.
Business details
- Address: 1011 S Meridian Rd, Rockford, IL 61102
- Phone: (815) 965-0636
- Website: meridianimplement.com
- Service area: Rockford, IL